CANCUN, Mexico, June 13, 2025 /PRNewswire-HISPANIC PR WIRE/ — The Dolphin Company (”the Company”), the largest aquatic theme park operator in Latin America and the world’s leading dolphin company, is pleased to announce that the United States Bankruptcy Court for the District of Delaware entered an order recognizing the effectiveness of the leadership changes implemented in March 2025 to navigate the ongoing Chapter 11 restructuring proceedings for several entities in the group.

CARIBPR WIRE, FORT LAUDERDALE, Fla., March 10, 2025: iQor today introduced the next generation of its brand promise, iQor CXBPO™. The global company is setting a new standard for CX by delivering measurable business outcomes, seamless customer interactions, and operational scalability informed by its advanced data analytics platform. The company is disrupting traditional business process outsourcing by addressing key industry pain points and putting analytics at the center of its operating model.

Citing feedback from customers and prospects, iQor CXBPO™ promises a new approach to BPO partnerships:

• Providing solutions tailored to each client’s unique needs
• Integrating advanced analytics using proprietary data and LLMs to help clients better understand their customers and improve operations
• Guiding clients from today’s baseline to the promise of AI-led service experiences
• Improving service by applying technology and process at scale while lowering costs

“Today’s brands require more than traditional outsourcing—they need a CX partner that delivers measurable business impact,” said Chris Crowley, President and CEO of iQor CXBPO™. “Legacy BPO models lack the flexibility, intelligence, and executional strength required for modern customer engagement. iQor CXBPO™ is changing the game by integrating AI-driven insights, human expertise, and operational excellence to help brands grow revenue, increase customer retention, and optimize efficiency.”

iQor CXBPO™ differentiates itself through its focus on expertise, execution, and technology evolution. This operating model leverages 30 years of experience navigating shifts in customer behavior and advances in technology. iQor CXBPO™ has built expertise across vertical industries and promises customized CX strategies tailored to each client, a key to its 90% customer satisfaction rating and average client tenure of 15 years.

With a commitment to building brand advocates, iQor CXBPO™ applies its proprietary analytics platform to deliver data-driven insights to its workforce and clients. The company’s AI-powered hiring, training, workforce management, and fraud protection enable high-efficiency scaling of operations by 300-500% and a high employee satisfaction rate of 88.8% for an exceptional customer experience.

A culture of continuous innovation fuels iQor CXBPO™’s ability to evolve with customer expectations. The company harnesses the power of AI, automation, and data science to refine customer interactions, improve response times, and enhance service quality. Through technology-driven transformation, iQor CXBPO™ ensures its clients stay ahead of market shifts and customer demands.

iQor CXBPO™ supports more than 200 brands across industries including retail, telecom, financial services, healthcare, and technology. Clients benefit from personalized, data-driven CX powered by AI and automation; seamless omnichannel engagement across voice, chat, email, SMS, and social media; and cost-effective, performance-driven solutions that maximize return on investment while maintaining compliance excellence.

To learn more about iQor CXBPO™, visit www.iqor.com.

About iQor CXBPO™
iQor CXBPO™ is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.

iQor CXBPO™ redefine la experiencia del cliente

Líder de la industria conecta la experiencia del cliente a través del ciclo de vida con operaciones inteligentes

CARIBPR WIRE, FORT LAUDERDALE, Florida, March 11, 2025: iQor presentó hoy la próxima generación de su promesa de marca, iQor CXBPO™. a empresa global está estableciendo un nuevo estándar para la experiencia del cliente (CX) al entregar resultados empresariales medibles, interacciones transparentes con los clientes y escalabilidad operativa informada por su plataforma avanzada de análisis de datos. La empresa está revolucionando la subcontratación tradicional de procesos empresariales al abordar los puntos problemáticos clave del sector y colocar el análisis en el centro de su modelo operativo.

Citando feedback de clientes y prospectos, iQor CXBPO™ promete un nuevo enfoque para las asociaciones de BPO:

• Ofrecer soluciones específicamente diseñadas para las necesidades únicas de cada cliente
• Integrar análisis avanzado utilizando datos patentados y LLMs (modelos de lenguaje de gran escala) para ayudar a los clientes a comprender mejor a sus consumidores y optimizar las operaciones
• Guiar a los clientes desde la situación actual hasta la promesa de experiencias de servicio impulsadas por IA.
• Mejorar el servicio mediante la aplicación de tecnología y procesos a gran escala, al mismo tiempo que se reducen los costos

“Las marcas actuales requieren más que la subcontratación tradicional: necesitan un socio de experiencia del cliente (CX) que ofrezca un impacto empresarial medible”, dijo Chris Crowley, presidente y director ejecutivo de iQor CXBPO™. “Los modelos de BPO tradicionales carecen de la flexibilidad, inteligencia y fuerza de ejecución necesarias para la interacción moderna del cliente. iQor CXBPO™ está cambiando las reglas del juego al integrar perspectivas impulsadas por IA, experiencia humana y excelencia operativa para ayudar a las marcas a aumentar los ingresos, incrementar la retención de clientes y optimizar la eficacia”.

iQor CXBPO™ se diferencia por su enfoque en la experiencia, ejecución y evolución de la tecnología. Este modelo operativo aprovecha 30 años de experiencia adaptándose a los cambios en el comportamiento del cliente y los avances tecnológicos. iQor CXBPO™ ha desarrollado experiencia en industrias verticales y promete estrategias de experiencia del cliente (CX) adaptadas cada cliente, lo que ha sido clave para su calificación de satisfacción del cliente del 90% y un período de permanencia promedio del cliente de 15 años.

Con el compromiso de crear defensores de la marca, iQor CXBPO™ aplica su plataforma de análisis patentada para ofrecer información basada en datos a su fuerza laboral y clientes. La contratación, capacitación, gestión de la fuerza laboral y protección contra el fraude impulsadas por IA de la empresa permiten una escala de operaciones de alta eficacia en un 300-500% y una alta tasa de satisfacción de los empleados del 88.8% para una experiencia del cliente excepcional.

Una cultura de innovación continua alimenta la capacidad de iQor CXBPO™ para evolucionar con las expectativas del cliente. La empresa aprovecha el poder de la IA, automatización y ciencia de datos para refinar las interacciones con los clientes, mejorar los tiempos de respuesta y mejorar la calidad del servicio. A través de la transformación impulsada por la tecnología, iQor CXBPO™ garantiza que sus clientes se mantengan a la vanguardia de los cambios del mercado y las demandas de los clientes.

iQor CXBPO™ apoya a más de 200 marcas en todos los sectores, incluyendo comercio minorista, telecomunicaciones, servicios financieros, atención médica y tecnología. Los clientes se benefician de una experiencia del cliente (CX) personalizada y basada en datos impulsada por IA y automatización; un compromiso omnicanal continuo a través de voz, chat, correo electrónico, SMS y redes sociales; y soluciones rentables y basadas en el rendimiento que maximizan el retorno de la inversión al mismo tiempo que mantienen excelencia en el cumplimiento.

Para más información acerca de iQor CXBPO™, visite www.iqor.com.

Acerca de iQor CXBPO™
iQor CXBPO™ es un socio confiable en soluciones inteligentes de experiencia del cliente (CX), ofreciendo resultados excepcionales para las marcas globales. Con 40 000 empleados en 10 países, combinamos 30 años de experiencia en el sector con innovaciones de vanguardia impulsadas por IA para optimizar las interacciones con el cliente en cada etapa. Nuestras soluciones ágiles y escalables garantizan un compromiso omnicanal transparente, impulsando la lealtad y el éxito empresarial medible. Reconocido como Great Place to Work® y líder en excelencia en experiencia del cliente (CX), elevamos el rendimiento a través de un enfoque centrado en las personas, experiencia operativa y soluciones seguras y habilitadas por la tecnología. Para más información visite, iQor.com.

CALGARY, AB, Nov. 27, 2024 /PRNewswire-HISPANIC PR WIRE/ — Parkland Corporation (”Parkland”, “we”, “our”, or the “Company”) (TSX: PKI) announced today that the Toronto Stock Exchange (”TSX”) has accepted the Company’s notice of intention to implement a normal course issuer bid (the “NCIB”).

Parkland intends to use the net proceeds of the offering for the repayment of a portion of the outstanding drawings under its credit facilities.

Consummation of the offering is subject to market and other conditions, and there can be no assurance that Parkland will be able to successfully complete the offering on the terms described above, or at all.

This news release shall not constitute an offer to sell or the solicitation of an offer to buy any securities, nor shall there be any offer or sale of the notes in any state, or jurisdiction in which such offer, solicitation, or sale would be unlawful.

The notes have not been registered under the Securities Act or any state securities laws, and unless so registered, may not be offered or sold in the United States except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act and applicable state securities laws. The notes will be offered and sold only to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the U.S. Securities Act of 1933, as amended (the “Securities Act”) and may be offered and sold outside the United States pursuant to Regulation S under the Securities Act. In addition, the notes have not been and will not be qualified for distribution to the public under applicable Canadian securities laws and, accordingly, any offer and sale of the notes in Canada will be made on a basis which is exempt from the prospectus requirements of such securities laws. The notes will be offered and sold in Canada on a private placement basis only to “accredited investors” pursuant to certain prospectus exemptions.

Forward-Looking Statements

Certain statements in this announcement are forward-looking statements based on current expectations, including the size and terms of the offering and the use of proceeds from the offering if and when commenced and closed. By their nature, forward-looking statements require us to make assumptions and are subject to important known and unknown risks and uncertainties, which may cause our actual results in future periods to differ materially from those set forth in the forward-looking statements.

Any forward-looking statements are made as of the date hereof and Parkland does not undertake any obligation, except as required under applicable law, to publicly update or revise such statements to reflect new information, subsequent or otherwise. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement.

The Series of Events Runs From 23 to 26 September 2024

MONTEVIDEO, Uruguay, July 17, 2024 /PRNewswire-HISPANIC PR WIRE/ — Registration is now open for the 2024 Internet Corporation for Assigned Names and Numbers (ICANN) DNS Symposium (IDS) and the Latin American and Caribbean (LAC) Domain Names Week. Both events will be held in Santa Marta, Colombia and accessible online.

Commencing with a full day of plenary sessions, the week-long series of events promises a comprehensive exploration into the pivotal issues that impact the Domain Name System (DNS) landscape. These events are intended to foster ongoing collaboration among relevant stakeholders, which is key to ensuring the security, stability, and resiliency of DNS, which in turn supports a single, globally interoperable Internet. The schedule of events:

• Monday, 23 September – Plenary Sessions (IDS and LAC Domain Names Week)
• Tuesday, 24 September – LAC Domain Names Week
• Wednesday, 25 September – IDS
• Thursday, 26 September – DNS Community Day by the DNS Operations, Analysis, and Research Center (DNS OARC)

LAC Domain Names Week brings together individuals from the public and private sectors, as well as technical communities interested in exploring topics related to the DNS. Participants include registries, registrars, country code top-level domain (ccTLDs) and generic top-level domain (gTLD) resellers, intellectual property lawyers, and other interested professionals. This year, ICANN is organizing the event with the Latin American and Caribbean Address Registry, the Latin American and Caribbean Association of ccTLDs, the Internet Society, the Public Interest Registry, the Ministry of ICT of Colombia, and the ccTLD .CO.

The theme of IDS 2024 is “Navigating the Future: Innovations and Challenges in DNS Operations”.

“This marks the first time IDS 2024 will be hosted in Latin America since initiating the symposium in 2017,” said Matt Larson, VP of Research in the Office of the CTO, ICANN. “This opportunity is exciting and timely, with the region emerging as a dynamic hub of technological advancement and digital innovation”.

IDS is intended for attendees in the DNS industry, such as DNS hosting providers and others who operate DNS infrastructure, generic top-level domain (gTLD) brand and geographic registries, ICANN-accredited registrars, gTLD resellers, gTLD hosting providers, and registry service providers.

“Fostering these technical dialogues in a country that stands as the fourth-largest Information and Communication Technologies (ICT) market in Latin America is significant. It amplifies our collective impact on regional digital advancement,” said Rodrigo de la Parra, VP, Stakeholder Engagement, Latin America and the Caribbean, ICANN.

Please visit our registration page to sign up.

About ICANN
ICANN’s mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.

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VIENNA, June 20, 2024 /PRNewswire-HISPANIC PR WIRE/ — The Sustainable Energy for All (SEforALL) Governance Board approved the reappointment of Ms. Damilola Ogunbiyi to a second five-year term as Chief Executive Officer. Under her leadership, the organization has made great strides to enable just, equitable and sustainable energy transitions that ensure a better quality of life and opportunities for people living in developing regions.

Recognized as a trailblazer during her first term, which began in 2020, Ms. Ogunbiyi led an ambitious expansion of SEforALL’s global influence and country support, providing clear pathways to accelerate progress towards universal energy access and advancing a just and equitable energy transition in countries that are at greatest risk of being left behind. In this period, SEforALL, through a range of innovative programmes and initiatives, established working relationships with over 200 partners, and supported over 90 countries globally.

SEforALL has prioritized evidence-based support to in-country capacity building that is driving policy, project, and ecosystem action with sustainable energy solutions towards climate and development priorities. Concretely, SEforALL has achieved the following impacts in under five years:

• USD 1.3 trillion in commitments expressed through Energy Compacts to support the achievement of SDG7. SEforALL, in partnership with UN-Energy, spearheaded the Energy Compacts, enabling the first-time capture of energy specific voluntary SDG7 commitments, aligned with Nationally Determined Contributions.
• 129,000,000 people have gained access to electricity and 22,000,000 people have gained access to clean cooking through Energy Compact commitments.
• Raised USD 40 million as subsidy to bridge the gap for new mini-grid and high capacity standalone solar systems that supported Sierra Leone, Madagascar, the Democratic Republic of Congo, Benin and Nigeria through the Universal Energy Facility (UEF), a results-based financing facility and multi-donor platform managed by SEforALL.
• 330 young women from the Global South
  trained in the sustainable energy sector and benefited from career development.
• Supported eight Presidencies of the G20 & COP – Saudia Arabia, Italy, Indonesia, India and Brazil under G20 and the UK, Egypt and the UAE under COP to advance just and equitable energy transitions.
• Supported Ghana, Kenya, Nigeria, Barbados and Sierra Leone to develop Energy Transition and Investment Plans providing an opportunity for these countries to build energy systems that support economic and social development and achieve net-zero emissions.
• Supported the development of national integrated energy plans (IEPs) to help direct resources effectively and efficiently to help achieve Malawi, Nigeria and Madagascar’s goals for electrification and clean cooking access.

The 2024-2026 SEforALL Strategic Plan prioritizes three pillars of work:

• Global advocacy and knowledge dissemination for SDG7 and a just and equitable energy transition.
• Scalable solutions and platforms that develop and provide replicable solutions to address common challenges to regional or global issues.
• Tailored country support to address country-specific needs for a just and equitable energy transition.

Specifically, the plan aims to build international ambition through energy diplomacy and mobilize global coalitions to finance and deliver a just and equitable energy transition; drive verified connections and accelerate private sector deployment of clean energy solutions, including through the continued scale-up of the Universal Energy Facility; and support national action through strategic country-level programmatic support.

Ms Ogunbiyi received congratulatory messages from the Presidents of Ghana and Nigeria, the Prime Minister of Barbados, the Presidents of COP28, The World Bank, The African Development Bank, and The Rockefeller Foundation, the Acting CEO of GEAPP, the Executive Secretary of UNECA and the Executive Director of UNOPS and the CEO of UN Global Compact. To view the full press release visit: https://www.seforall.org/news/seforall-announcement

NOTES TO EDITORS

About Sustainable Energy for All

Sustainable Energy for All (SEforALL) is an international organization that works in partnership with the United Nations and leaders in government, the private sector, financial institutions, civil society and philanthropies to drive faster action towards the achievement of Sustainable Development Goal 7 (SDG7) – access to affordable, reliable, sustainable and modern energy for all by 2030 – in line with the Paris Agreement on climate. SEforALL works to ensure a clean energy transition that leaves no one behind and brings new opportunities for everyone to fulfill their potential. Learn more about our work at SEforALL.org.

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In 2023, while having nominees on our Board, Simpson solicited a potential sale of Parkland at a valuation significantly below the Company’s intrinsic value. The Company engaged legal and financial advisors and conducted a thorough evaluation of the proposed transaction. In addition, the Board established a special committee and engaged their own independent advisors.

“After careful consideration, the Board determined that pursuing this alternative would not serve the best interests of the Company and its shareholders,” said Steven Richardson, Chair of the Board. “Parkland’s Board fulfils its responsibilities for the benefit of all shareholders, not at the direction of one.”

Parkland provides additional context for its determination that a strategic review is unnecessary.

Simpson Reverses Its Position on Successful Parkland Strategy

Before Simpson withdrew its nominees from the Board, they participated in the development of Parkland’s strategy and plans, which following a period of significant acquisitions, are currently aimed at capturing synergies, driving organic growth, and enhancing shareholder returns. This strategy, and the clear and disciplined capital allocation framework it is built on, was presented at the Company’s 2023 Investor Day and received strong support from the majority of shareholders. The significant increase in share price through 2023 demonstrates the effectiveness of our current strategic focus.

Simpson is in Violation of Shareholder Governance Agreement

While the Board values and welcomes the perspectives of shareholders, it must act in the best interests of the Company and all of its shareholders. In accordance with this duty, the Company entered into a Governance Agreement with Simpson dated January 8, 2019 (the “Governance Agreement”) where Simpson agreed to a range of provisions to ensure that Simpson would not be able to exercise undue influence and control over Parkland in pursuing its own interests.

It has become clear that Simpson is disregarding its obligations under the Governance Agreement in a manner that negatively impacts shareholder and other stakeholder interests. Parkland will enforce the terms of the Governance Agreement while remaining willing to engage with Simpson. A copy of the Governance Agreement is available on Parkland’s SEDAR+ profile at www.sedarplus.ca.

Parkland is Committed to Maximizing Shareholder Value

Parkland’s Board always remains open to exploring opportunities that would deliver maximum value for all shareholders. The Board has endeavoured to engage in constructive dialogue with Simpson through personal meetings, calls, and correspondence, all grounded in the principles of fiduciary responsibility, proper governance, and acting in the best interests of all shareholders.

About Parkland Corporation

Parkland is an international fuel distributor, marketer, and convenience retailer with operations in 26 countries across the Americas. We serve over one million customers each day. Our retail network meets the fuel and convenience needs of everyday consumers. Our commercial operations provide businesses with industrial fuels so that they can better serve their customers. In addition to meeting our customers’ needs for essential fuels, we provide a range of choices to help them lower their environmental impact. These include renewable fuels sourcing, manufacturing, and blending, carbon and renewables trading, solar power, and ultra-fast EV charging. With approximately 4,000 retail and commercial locations across Canada, the United States, and the Caribbean region, we have developed supply, distribution, and trading capabilities to accelerate growth and business performance.

Our strategy is focused on two pillars: our Customer Advantage and our Supply Advantage. Through our Customer Advantage, we aim to be the first choice of our customers, cultivating their loyalty through proprietary brands, differentiated offers, our extensive network, competitive pricing, reliable service, and our compelling loyalty program. Our Supply Advantage is based on achieving the lowest cost to serve among independent fuel marketers and distributors in the hard-to-serve markets in which we operate, through our well-positioned assets, significant scale, and deep supply and logistics capabilities. Our business is underpinned by our people and our values of safety, integrity, community, and respect, which are deeply embedded across our organization.

Forward-Looking Statements

Certain statements contained in this news release constitute forward-looking information and statements (collectively, “forward looking statements”). When used in this news release, the words “aim”, “continue”, “will”, “would” and similar expressions are intended to identify forward-looking statements. In particular, this news release contains forward-looking statements with respect to, among other things, the evaluation of opportunities to enhance and maximize shareholder value, Parkland’s corporate strategy and plans, Parkland’s contractual rights and the enforcement thereof, including the terms of the Governance Agreement, and Parkland’s Customer Advantage.

These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in such forward-looking statements. No assurance can be given that these expectations will prove to be correct and such forward-looking statements included in this news release should not be unduly relied upon. These forward-looking statements speak only as of the date of this news release. Parkland does not undertake any obligations to publicly update or revise any forward-looking statements except as required by securities laws. Actual results could differ materially from those anticipated in these forward-looking statements as a result of numerous risks, assumptions and uncertainties including, but not limited to:  general economic, market and business conditions; Parkland’s ability to execute its business strategy; action by other companies; and other factors, many of which are beyond the control of Parkland. See also the risks and uncertainties described under the headings “Cautionary Statement Regarding Forward-Looking Information” and “Risk Factors” in Parkland’s current Annual Information Form, and under the headings “Forward-Looking Information” and “Risk Factors” in Parkland’s Management’s Discussion and Analysis for the most recently completed financial period, each as filed on SEDAR+ and available on Parkland’s website at www.parkland.ca. The forward-looking statements contained in this news release are expressly qualified by this cautionary statement.

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“I would like to thank the refinery team for their hard work and dedication to safely restore operations,” said Bob Espey, President and Chief Executive Officer. “During this shutdown period, we accelerated maintenance and refining optimization work previously scheduled for the third quarter of 2024. In addition, we have taken proactive steps to improve organization-wide marketing profitability and enhance the refinery’s utilization and profitability for the remainder of the year. I have confidence in our revised operational plan and the proven execution capabilities of our teams. Our 2024 Adjusted EBITDA Guidance range remains unchanged at $1.95 billion to $2.05 billion.”

As a result of this shutdown, we anticipate the refinery will deliver composite utilization of approximately 20 percent and an Adjusted EBITDA loss of between $60 and $65 million for the first quarter 2024. Parkland expects to deliver between $300 to $320 million of total Adjusted EBITDA for the first quarter of 2024.

Parkland is an international fuel distributor, marketer, and convenience retailer with operations in 26 countries across the Americas. We serve over one million customers each day. Our retail network meets the fuel and convenience needs of everyday consumers. Our commercial operations provide businesses with industrial fuels so that they can better serve their customers. In addition to meeting our customers’ needs for essential fuels, we provide a range of choices to help them lower their environmental impact. These include renewable fuels sourcing, manufacturing and blending, carbon and renewables trading, solar power, and ultra-fast EV charging. With approximately 4,000 retail and commercial locations across Canada, the United States and the Caribbean region, we have developed supply, distribution and trading capabilities to accelerate growth and business performance.

Our strategy is focused on two pillars: our Customer Advantage and our Supply Advantage. Through our Customer Advantage, we aim to be the first choice of our customers, cultivating their loyalty through proprietary brands, differentiated offers, our extensive network, competitive pricing, reliable service, and our compelling loyalty program. Our Supply Advantage is based on achieving the lowest cost to serve among independent fuel marketers and distributors in the hard-to-serve markets in which we operate, through our well-positioned assets, significant scale, and deep supply and logistics capabilities. Our business is underpinned by our people and our values of safety, integrity, community and respect, which are deeply embedded across our organization.

Certain statements contained in this news release constitute forward-looking information and statements (collectively, “forward looking statements”). When used in this news release, the words “expect”, “anticipate”, ”will”, ”could”, ”would”, ”believe” and similar expressions are intended to identify forward-looking statements. In particular, this news release contains forward-looking statements with respect to, among other things, expectations for composite utilization of the refinery, total Adjusted EBITDA and Adjusted EBITDA loss during the first quarter of 2024; expectations regarding our operational plans and execution, including with respect to the refinery; and expectations regarding our 2024 Adjusted EBITDA Guidance range.

These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in such forward-looking statements. No assurance can be given that these expectations will prove to be correct and such forward-looking statements included in this news release should not be unduly relied upon. These forward-looking statements speak only as of the date of this news release. Parkland does not undertake any obligations to publicly update or revise any forward-looking statements except as required by securities laws. Actual results could differ materially from those anticipated in these forward-looking statements as a result of numerous risks, assumptions and uncertainties including, but not limited to: the refinery continuing to operate as expected during the remainder of the first quarter of 2024 and for the rest of 2024; general economic, market and business conditions; Parkland’s ability to execute its business strategy, including without limitation, Parkland’s ability to successfully integrate acquisitions, capture synergies, successfully implement organic growth initiatives and to finance such initiatives on reasonable terms; industry capacity; competitive action by other companies; refining and marketing margins; the ability of suppliers to meet commitments; actions by governmental authorities and other regulators including, but not limited to, increases in taxes; changes and developments in environmental and other regulations; and other factors, many of which are beyond the control of Parkland. In addition, the 2024 Adjusted EBITDA Guidance reflects continued integration of acquired businesses, synergy capture, and organic growth initiatives, and the key material assumptions include: an increase in Retail and Commercial Fuel and petroleum product adjusted gross margin of approximately 5 percent and Food, convenience and other adjusted gross margin of approximately 5 percent as compared to the year ended December 31, 2023; the realization of $100 million of run-rate MG&A cost efficiencies by the end of 2024; Refining adjusted gross margin of approximately $45 to $46 per barrel and average Burnaby Refinery composite utilization of 75 percent to 80 percent (factoring in the unplanned outage) based on the Burnaby Refinery’s crude processing capacity of 55,000 barrels per day; the financial impact of the unplanned outage at the Burnaby Refinery and resumption of normal operations; enhancements to operations, utilization and optimization of supply at the Burnaby Refinery during 2024; and implementation of ongoing operating and MG&A cost reductions across the business. See also the risks and uncertainties described under the headings “Cautionary Statement Regarding Forward-Looking Information” and “Risk Factors” in Parkland’s current Annual Information Form, and under the headings “Forward-Looking Information” and “Risk Factors” in Parkland’s Management’s Discussion and Analysis for the most recently completed financial period, each as filed on SEDAR+ and available on Parkland’s website at www.parkland.ca. The forward-looking statements contained in this news release are expressly qualified by this cautionary statement.

“James is a seasoned executive with significant expertise working within the many markets that Parkland serves,” said Steven Richardson, Chairman of the Board. “His international banking expertise coupled with his understanding of markets in Canada, the Caribbean and South America is invaluable to Parkland. James’ ability to provide strategic insight into global growth opportunities will add additional bench strength to our Board as we continue to advance our strategy to deliver long-term value to all shareholders. We are delighted to welcome James to our Board.”

Mr. Neate’s career spans more than three decades in the Canadian banking industry at Scotiabank. In his time, he held increasingly senior roles, with his most recent as President and Group Head of Corporate and Investment Banking. In this role, he held global management responsibility for Investment Banking, Global Business Payments, and Corporate Banking.

Mr. Neate’s appointment forms part of Parkland’s strategic Board renewal process that has been ongoing for the past 12 months and added three highly experienced directors to Parkland. Collaborating with two global search firms, Parkland has been adhering to a prudent refreshment of its Board, blending continuity with fresh perspectives to ensure a governance structure that supports Parkland’s long-term objectives.

Parkland is an international fuel distributor, marketer, and convenience retailer with operations in 26 countries across the Americas. We serve over one million customers each day. Our vast retail network meets the fuel and convenience needs of everyday consumers. Our commercial operations provide businesses with industrial fuels so that they can better serve their customers. With approximately 4,000 retail and commercial locations across Canada, the United States, and the Caribbean region, we have developed supply, distribution, and trading capabilities to accelerate growth and business performance.

In addition to meeting our customers’ needs for essential fuels, we provide a range of choices to help them lower their environmental impact. These include carbon and renewables trading, solar power, renewables manufacturing and ultra-fast EV charging. Parkland’s proven business model is centered around organic growth, our supply advantage, and is driven by scale, our integrated refinery and supply infrastructure, and focus on acquiring prudently and integrating successfully.

Our strategy is focused on developing our existing business in resilient markets, growing our food, convenience, and renewable energy businesses, and helping customers to decarbonize. Our business is underpinned by our people, our values of safety, integrity, community, and respect, which are deeply embedded across our organization.