“I would like to thank ibex and all my co-workers for this wonderful gift,” said Willis. “This company treats you like family. I love and appreciate ibex for all they have done.”

In addition to raising funds to help Willis, ibex is committed to the fight against breast cancer and plans to make a donation to the Jamaica Cancer Society later this year. The company also supports local children’s homes across the island and has donated educational tablets to various schools.

“We are all so proud of our team here in Jamaica for their overwhelming compassion and generosity for our dear friend and colleague, Charmonique,” said Jaime Vergara, SVP and Country Manager, ibex. “ibex cares about our people and has a long history of giving to help support the communities where they live and work.”

ibex is the leading BPO in Jamaica with six facilities, including Ocho Rios, Portmore and Kingston, and is growing across multiple vertical markets, such as travel and hospitality, insurance, finance, retail, and others. This growth is helping to further reinforce Jamaica’s position as a global shared services hub that is digitally transforming our clients’ customer experience.

ibex recently celebrated the 5^th anniversary of ibex Cares, its philanthropic program that supports local communities where the company operates. This year, the program will be responsible for giving more than $250,000 in donations to local charities and causes.

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/6ea21bb9-516e-4f09-9b21-bd51850514a8

ibex Cares: Equipo de Jamaica recauda $ 1 millón de JMD para ayudar a compañera de trabajo

CaribPR Wire, PORTMORE, Jamaica, April 27, 2022: – ibex (NASDAQ: IBEX), un proveedor líder mundial de externalización de procesos de negocios (BPO) y soluciones de tecnología de participación del cliente, anunció hoy que su equipo en Jamaica recaudó $ 1 millón de dólares jamaiquinos (JMD) para ayudar a pagar las nuevas prótesis de piernas para su compañera de equipo, Charmonique Willis. Charmonique perdió las piernas cuando tenía dos años y necesita nuevas prótesis.

“Me gustaría agradecer a ibex y a todos mis compañeros de trabajo por este maravilloso regalo”, dijo Charmonique. “Esta empresa te trata como familia. Quiero y aprecio a ibex por todo lo que han hecho”.

Además de recaudar fondos para ayudar a Willis, ibex mantiene su compromiso con la lucha contra el cáncer de mama y planea hacer una donación a la Jamaica Cancer Society a finales de este año. La empresa también apoya hogares infantiles locales en toda la isla y donó tabletas educativas a varias escuelas.

“Todos estamos muy orgullosos de nuestro equipo aquí en Jamaica por su abrumadora compasión y generosidad para nuestra querida amiga y colega, Charmonique”, dijo Jaime Vergara, vicepresidente sénior y gerente de país de ibex. “ibex se preocupa por nuestra gente y tiene una larga historia de donaciones para ayudar a apoyar a las comunidades donde viven y trabajan”.

ibex es el BPO líder en Jamaica con seis instalaciones, incluyendo Ocho Ríos, Portmore y Kingston, y está creciendo en varios mercados verticales, como viajes y hospitalidad, seguros, finanzas, minorista y otros. Este crecimiento ayuda a reforzar aún más la posición de Jamaica como un centro global de servicios compartidos que está transformando de forma digital la experiencia de consumo de nuestros clientes.

ibex recientemente celebró el quinto aniversario de ibex Cares, su programa filantrópico que apoya a las comunidades locales donde opera la empresa. Este año, el programa se encargará de entregar más de $ 250,000 en donaciones a organizaciones benéficas y causas locales.

Acerca de ibex
ibex ofrece externalización de procesos de negocios (BPO) innovadores, marketing digital inteligente, tecnología de adquisición en línea y soluciones de participación del cliente de extremo a extremo para ayudar a las empresas en la adquisición, participación y retención de clientes valiosos. Hoy, ibex opera un modelo de centro de entrega de experiencia del cliente (CX) global que consiste de 34 instalaciones de operaciones en todo el mundo, al mismo tiempo que implementa tecnología de última generación para promover experiencias superiores para el cliente para muchas de las empresas líderes mundiales en los sectores minorista, comercio electrónico, atención médica, tecnología financiera (fintech), servicios públicos y logística.

ibex aprovecha su diverso equipo global de más de 30.000 empleados junto con tecnología líder en el sector, incluyendo su plataforma Wave X, para la gestión de cerca de 200 millones de interacciones críticas con clientes, añadiendo más de $2.2 mil millones en ingresos vitalicios de clientes cada año e impulsando una experiencia de cliente verdaderamente diferenciada. Para más información, visite nuestro sitio web ibex.co y comuníquese con nosotros en LinkedIn.

Una foto adjunta a este comunicado de prensa está disponible en https://www.globenewswire.com/NewsRoom/AttachmentNg/6ea21bb9-516e-4f09-9b21-bd51850514a8

]]> https://caribpr.com/ibex-cares-jamaica-team-raises-1-million-jmd-to-help-coworker/feed/ 0 https://caribpr.com/mastercard-and-gcs-international-strengthen-their-alliance-to-build-financial-inclusion-in-jamaica/ https://caribpr.com/mastercard-and-gcs-international-strengthen-their-alliance-to-build-financial-inclusion-in-jamaica/#comments Mon, 07 Feb 2022 14:00:08 +0000 caribpr http://caribpr.com/?p=14785 CARIBPR Wire, Kingston, Jamaica, Mon. February 7, 2022: Mastercard and GCS International, a leading regional fintech based in the Dominican Republic, today extended their partnership to develop and deliver digital payments solutions to underserved consumers across the Caribbean. This partnership builds on the collaborative work already underway in the Dominican Republic and expands to include solutions in Jamaica.

The partnership will strengthen the economic growth potential in the Caribbean, providing the underserved population with a simple and secure real-time payment solution. Financial institutions will be provided with a white label mobile wallet solution, including Mastercard prepaid cards for international use, providing end users with innovative and enhanced payment options in line with market trends. The initiative demonstrates how technology can be harnessed to accelerate financial inclusion and give people more control, better banking experiences, and a wider range of payment choices.

During the signing of the agreement, Carlo Enrico, president of Mastercard’s Latin America and Caribbean region, highlighted: “Mastercard is committed to delivering a digital economy that works for all. As the fintech landscape evolves at an unprecedented speed, Mastercard provides the infrastructure and assets to help fintechs grow and attract more people to the digital economy. We look forward to collaborating with the GCS International team through this next stage of growth and provide the solutions that will drive financial inclusion at scale.”

At the same time, Brian Paniagua, CEO of GCS International expressed: “Our company has provided friction-less PFM (personal finance management) tools and solutions to consumers creating value for individuals and their societies in Guatemala and the Dominican Republic, and in the near future, Jamaica. This strategic alliance with Mastercard is a natural evolution in the industry goal towards achieving the financial inclusion of more countries in the Caribbean and capitalizes on GCS’ proven track record ability to apply leading technology to the financial industry in benefit of those who need it most. We look forward to expand this alliance in a near future to other countries in Central America as well.”

GCS International is a leading fintech in the Dominican Republic specialized in cutting-edge technology within the payments industry, focused on the development of mobile solutions key to people’s needs such as transfers between accounts, payment of basic services, loan payments, among others.

Mastercard will continue to advance equitable and sustainable economic growth and financial inclusion around the world through a broad range of efforts. Last year, the company announced the expansion of its worldwide commitment to financial inclusion by pledging to bring a total of 1 billion people and 50 million micro and small businesses into the digital economy by 2025.

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About Mastercard (NYSE:MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. www.mastercard.com.

About GCS International

GCS International is a FinTech committed to promoting digital transformation in Latin America and the adoption of new alternative channels, promoting greater access to financial services through innovative digital technologies. They believe in generating a positive social impact that meets high social, environmental and community standards by providing new platforms for inclusion and prosperity.

www.gcs-international.com

EDITOR’S NOTE: ACCESS PHOTO FOR USE WITH THIS ARTICLE HERE

CAPTION: L – r: Brian Paniagua, CEO of GCS International; Carlo Enrico, president of Mastercard for Latin America and the Caribbean; Marcelo Tangioni, Caribbean Division President, Mastercard.

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