CaribPR Wire

TORONTO, July 17, 2017 /PRNewswire/ — This year, as connoisseurs of the evolving all-inclusive model, Royalton Luxury Resorts is enhancing its award-winning All-in Luxury® concept to include Royalton Fit™, a program that brings guests a variety of fitness and wellness classes taught by professional and certified instructors.

Royalton Fit™ will offer over 500 fitness classes with nearly 120 each week at each resort in Mexico, Jamaica, Dominican Republic and Saint Lucia.  Through fitness programming tailored to all levels of fitness, guests can look forward to classes that include Aqua Fit to Cross Fit, TRX, cycling, yoga and Zumba, and so much more.

“Guests of Royalton Luxury Resorts have come to expect the best, and the fitness program should be no exception,” said Jordi Sole, Senior Director of Operations. “We have found a combination of fitness and health enhancing that our guests are very excited about.”

Developed by George and Belinda Kiriakou, Royalton’s award-winning team of fitness and health experts, Royalton Fit™ is dedicated to offering a premium health-promoting experience while on vacation. Since inception, Royalton’s signature All-in Luxury® has been offering guests a host of inclusions to support wellness that range from a dedicated gluten-free area in the buffet, to smoothie stations, and in-suite wellness features such as rain showers and custom handcrafted mattresses.  Wellness is undeniably an integral part of any guest’s Royalton experience.

“It’s wonderful to watch people of all ages and fitness levels embrace their health while on vacation,” said George Kiriakou, Sports & Fitness Director at Royalton Luxury Resorts.  “I’ve seen everyone from grandparents, to young children and their parents try out a single class, then keep it up for the rest of their stay. It’s the perfect way to change your routine and set yourself on a path to feeling great!”

For travellers ready to plan their 2018 Royalton Fit™ experience, save up to 50% off your All-in Luxury® stay if you book by July 30th! For more information about our early booking bonus visit our website.

To enjoy this new program on your next luxury all-inclusive vacation, visit www.royaltonresorts.com  or contact your travel agent.

About Royalton Luxury Resorts
Epitomizing modern elegance, award winning Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world’s most popular tropical destinations, including Jamaica, the Dominican Republic, Mexico and Cuba. Boasting an array of world-class all inclusive features including the premium, handcrafted DreamBed™, unlimited reservation-free luxury dining, All-In Connectivity™ with complimentary Wi-Fi and in-room long distance calling, a Sports Event Guarantee™, and more.  Many of the resorts cater equally to families and couples alike, with industry-leading supervised kids and teen activities offered at no additional cost combined with family-friendly accommodation and dining options. Royalton Luxury Resorts will expand its offering of upscale and elegant vacation experiences with the addition of two new resorts, Hideaway at Royalton Punta Cana, scheduled to open late 2017 and Royalton Bavaro, scheduled to open this coming Winter 2017/2018.

TORONTO, May 15, 2017 /PRNewswire-HISPANIC PR WIRE/ – This September, Caribbean Pride 2017 will take over CHIC Punta Cana from September 16 to 23, for a week-long celebration of pride, diversity and community. With Punta Cana’s sexiest and most luxurious all-inclusive resort as the venue, this event will be filled with fun activities, tons of entertainment including international DJs and drag performances, and sets the standard for future Caribbean Pride Weeks all through the tropics.

“We are proud to join in the annual pride celebrations that take place all around the world,” said Jordi Pelfort, Managing Director. “It’s the perfect time for us to show the global LGBT community we’re standing alongside them, and we want to give everyone a welcoming and inclusive experience.”

Caribbean Pride 2017 is the first of its kind from resort management company, Blue Diamond Resorts. The vision of the event is to create a welcome experience for members of the LGBT community, complete with luxurious first-class accommodations, premium drinks and gourmet dining. CHIC Punta Cana is the ideal venue for an inaugural celebration with such fearless high energy, as a resort that captures the poolside atmosphere and luxury offerings of famed hot spots such as Vegas and South Beach.

“We can’t think of a better way to show we’re proud than throwing a seven-day celebration!” said Christine Jamieson, Corporate Director of Marketing. “We’re planning a lively event with plenty of special guests from around the world including legendary drag queens, days full of campy fun, exclusive excursions and light-hearted celebration from sunup to sundown.”

Visit CaribbeanPride.com to book your fun, sexy, fearless and PROUD vacation today!

About Blue Diamond Resorts
Since inception in 2011, Blue Diamond Resorts has risen to become the Caribbean’s fastest growing resort company with 32 properties exceeding 13,500 rooms in six countries. Taking an innovative approach to differentiating brands under each market’s demands, Blue Diamond Resorts’ ever-expanding portfolio is more impressive than ever.  Award-winning All-In Luxury® Royalton Luxury Resorts offer signature amenities including All-In Connectivity™, modern Sports Event Guarantee™ and in-suite wellness elements such as the exclusive handcrafted DreamBed™.  Royalton Luxury Resorts’ adults-only sub-brands include Hideaway at Royalton, an adults-only experience with exclusive dining and preferred accommodations with access to the services and facilities at a nearby Royalton Luxury Resort, plus the stylish All Exclusive™ CHIC by Royalton, a social vacation experience with around-the-clock luxury amenities. In Jamaica, Grand Lido Negril has been revived to provide those over 21 an upscale and elegant naturist vacation along an exclusive shore for the ultimate in privacy. Memories Resorts & Spa is an experience designed to impress the entire family featuring on-site splash parks, a popular kids club with famous themed characters Toopy & Binoo™, and an innovative teen’s lounge. Adults-only concepts from Memories Resorts include Sanctuary inside of Grand Memories and Memories Caribe, a beachfront paradise in Cayo Coco. Starfish Resorts are solely found in Cuba and offer amazing value for customers with convenient locations and comfortable accommodations.

PUNTA CANA, Dominican Republic, May 2, 2017 /PRNewswire/ – Blue Diamond Resorts is excited to announce the development of a 168-suite Hideaway at Royalton Punta Cana resort, a modern and luxurious adults-only oasis adjacent to the award-winning Royalton Punta Cana. Hideaway at Royalton Luxury Resorts have become a top choice among adult travelers seeking superior accommodations, premium service and gourmet dining in popular beachfront destinations including Cancun, Jamaica and Saint Lucia.

This news follows the announcement earlier this Spring that the resort chain has broken ground on the development of a new Royalton Bavaro Resort.  ”There is a lot of demand for the Royalton collection of resorts in Punta Cana and we look forward to creating another elegant and refined all-inclusive experience.” said Jordi Pelfort Managing Director of Blue Diamond Resorts.

The exclusive Hideaway at Royalton Punta Cana will be a redesigned resort that offers guests over the age of 18 elegant accommodations, complimentary extras such as afternoon hors d’oeuvres in exclusive pool and beach areas, waiter service, cold towels poolside, lens cleaning, and in-room amenities like aromatherapy, a custom beach bag and upgraded room service. For Diamond Club™ guests, premium services include preferred room locations, in-suite liquor, a pillow menu and spa discounts.

For recreation and entertainment, guests of Hideaway have unlimited access to all facilities at the Royalton Punta Cana including its world class Royal Spa and three spacious pools. Royalton’s All-In Luxury^® service offers flexibility with unlimited reservation-free gourmet dining featured in 10  restaurants including seven signature à la carte restaurants such as Hunter Steakhouse and the ever-popular Zen teppanyaki restaurant.

For more information on this new resort experience from award-winning Royalton Luxury Resorts, visit our website www.bluediamondresorts.com

About Blue Diamond Resorts
Since inception in 2011, Blue Diamond Resorts has risen to become the Caribbean’s fastest growing resort company with 32 properties exceeding 13,500 rooms in six countries. Taking an innovative approach to differentiating brands under each market’s demands, Blue Diamond Resorts’ ever-expanding portfolio is more impressive than ever.  Award-winning All-In Luxury^®Royalton Luxury Resorts offer signature amenities including All-In Connectivity™, modern Sports Event Guarantee™ and in-suite wellness elements such as the exclusive handcrafted DreamBed™.  Royalton Luxury Resorts’ adults-only sub-brands include Hideaway at Royalton, an adults-only experience with exclusive dining and preferred accommodations with access to the services and facilities at a nearby Royalton Luxury Resort, plus the stylish All Exclusive™ CHIC by Royalton, a social vacation experience with around-the-clock luxury amenities. In Jamaica, Grand Lido Negril has been revived to provide those over 21 an upscale and elegant naturist vacation along an exclusive shore for the ultimate in privacy. Memories Resorts & Spa is an experience designed to impress the entire family featuring on-site splash parks, a popular kids club with famous themed characters Toopy & Binoo™, and an innovative teen’s lounge. Adults-only concepts from Memories Resorts include Sanctuary inside of Grand Memories and Memories Caribe, a beachfront paradise in Cayo Coco. Starfish Resorts are solely found in Cuba and offer amazing value for customers with convenient locations and comfortable accommodations.

Latest resort retreat in Ambergris Caye epitomizes Wyndham Hotel Group’s explosive global expansion; Deluxe features include residential suites, cascading waterfalls and the country’s largest pool

PARSIPPANY, N.J., March 23, 2017 /PRNewswire-HISPANIC PR WIRE/ — Continuing its aggressive development in Latin America and the Caribbean Wyndham Hotel Group, the hotel giant with an unmatched global presence of more than 8,000 hotels, today unveiled plans to manage the stunning 242-key Wyndham Grand Ambergris Caye, the first resort in Belize to fly the Wyndham Grand® flag.

Caribbean tranquillity meets Venetian romance and charm at this five-star oceanfront resort, scheduled to open in December 2018. Situated along the crystal-clear Caribbean Sea, the resort’s five towers – housing elegantly designed one-, two-, and three-bedroom hotel and residential suites – feature eleven cascading waterfalls and rise up from sparkling pools connected by bridges and canals reminiscent of Venice. The various waterways create the largest pool of its kind in all of Belize for guests and residents to enjoy.

Wyndham Grand Ambergris Caye – owned by Venezia del Caribe, LTD, and developed by Sandy Point Developments, LTD – will offer a signature spa, a fitness center, multiple restaurants, 7,000 square feet of meeting space, and an onsite excursion center. It puts guests within just yards of Belize’s Barrier Reef, the world’s second largest coral reef system, which runs the length of the country and is just three miles from San Pedro, the island’s only town.

“Belize is emerging as a top spot on every traveler’s bucket list, thanks to its pristine beaches, celebrated culture, and continuous recognition as a must-visit destination by respected sources like The New York Times, Lonely Planet, and U.S. News & World Report,” said Paulo Pena, president and managing director, Latin America and the Caribbean for Wyndham Hotel Group. “With overnight visitors hitting a record high last year – up 13% over 2015 – we’re seeing an increased demand for first-class, high-end hotel experiences in destinations like Ambergris Caye. With Wyndham Grand’s understated approach to luxury travel, coupled with the market expertise of established partners like Venezia del Caribe, LTD, and Sandy Point Developments, LTD, we’ll deliver a distinct and unforgettable resort experience for guests.”

The resort’s development will create upwards of 250 jobs. Upon opening Wyndham Grand Ambergris Caye will employ approximately 350 people.

“The combination of Wyndham Hotel Group’s vast global reach and recognition, along with a top-rated loyalty program in Wyndham Rewards, sets the stage for a successful luxury development in one of Belize’s most desirable locations,” said Jeremy Meighan, partner and director for Venezia del Caribe, LTD, and Sandy Point Developments, LTD.

“With the baby-boomer population looking for new places to retire and major airlines adding more flights to Ambergris Caye, the area is experiencing a real estate boom,” said Daniel Hartin, owner of Sandy Point Real Estate. “Wyndham Grand is going to be the benchmark of the luxury market in Belize and we invite travelers to register and explore the ownership opportunities within this prestigious resort at www.wyndhamgrandbelize.com.”

Ambergris Caye is the largest of the more than 200 islands, known as cayes, located off the coast of Belize. Situated off the Barrier Reef, the island is a renowned destination for diving and snorkelling. Regular cooling trade winds create a temperate atmosphere year-round whether relaxing on the beach, hiking through rainforests, or exploring limestone caves and Mayan ruins.

Grand Global Growth

The worldly, upper-upscale Wyndham Grand brand offers an unpretentious and approachable atmosphere, allowing guests to enjoy the grand things in life like pristine guest rooms, relaxing spas, one-of-a-kind dining experiences, and more, with local culture and style infused into each hotel and resort. The brand welcomes travellers in sought-after destinations around the world like Athens, Phuket, Shanghai, Istanbul, Chicago, and Frankfurt.

Wyndham Grand’s presence is burgeoning in the Caribbean with the existing Wyndham Grand Rio Mar in Puerto Rico and spectacular new-construction resorts planned for Barbados and Nevis, both of which will be managed by Wyndham Hotel Group upon opening over the next two years.  The company is growing its collection of managed properties around the world, recently widening it to more than 100 hotels and resorts globally with the acquisition of Fën Hotels, a leading management company in Latin America with 25 hotels across Argentina, Peru, Costa Rica, Uruguay, Paraguay, and the U.S.

Wyndham Grand hotels participate in Wyndham Rewards®, the simple-to-use, revolutionary loyalty program from Wyndham Hotel Group. Named the number one hotel rewards program by U.S. News & World Report and the most generous hotel rewards program by IdeaWorks, it offers members a generous points earning structure along with a flat, free-night redemption rate in more than 70 countries across the world – the first of its kind for a major hotel rewards program. To learn more or to join for free, guests should visit www.wyndhamrewards.com.

About Wyndham Hotel Group
Wyndham Hotel Group, hotel giant with an unmatched global presence, is one of three hospitality business units of Wyndham Worldwide (NYSE: WYN). Driving the democratization of travel, Wyndham Hotel Group is elevating the experience of the everyday traveler, changing the game so every traveler – no matter how much they spend or how they like to travel – has an extraordinary experience. As both a leading hotel brand franchisor and hotel management services provider, the company’s global  portfolio consists of more than 8,000 hotels and over 697,600 rooms in 77 countries under the following brands: Dolce Hotels and Resorts^®, Wyndham Grand^®, Dazzler^® Hotels, Esplendor^® Boutique Hotels, Wyndham Hotels and Resorts^®, Wyndham Garden^® Hotels, TRYP by Wyndham^®, Wingate by Wyndham^®,Hawthorn Suites by Wyndham^®, Microtel Inn & Suites by Wyndham^®, Ramada^®, Baymont Inn & Suites^®, Days Inn^®, Super 8^®, Howard Johnson^®, Travelodge^® and Knights Inn^®. Wyndham Rewards, ranked number one hotel rewards program for 2016-2017 by U.S. News & World Report, offers more than 49 million members the opportunity to earn and redeem points at more than 25,000 hotels, condos and homes globally. For more information, visit www.wyndhamworldwide.com.

About Sandy Point
The Sandy Point group of companies in Belize, Central America, is the best choice for amazing real estate ownership opportunities. Boasting the largest group of successful and beautiful resort projects on Ambergris Caye, Belize (named a Top Island Destination multiple years in a row), the Sandy Point group of companies provides clients with expert in-house services of real estate sales, property management and real estate commercial development. Visit sandypointresorts.com to find more information about the award-winning Sandy Point resorts.

Explore choices for the Wyndham Grand Ambergris Caye at www.wyndhamgrandbelize.com.

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TORONTO, Feb. 21, 2017 /PRNewswire-HISPANIC PR WIRE/ – Last week, Expedia presented Blue Diamond Resorts with the Partner of the Year – Top Chain Award, to recognize the chain’s exponential growth and impressive sales, as well as the strong and dynamic relationship between the two companies in the Caribbean. The event, held at the National Art Gallery of The Bahamas drew industry leaders from major hotel chains located throughout the region for an evening of appreciation.

“Expedia has grown significantly across the Caribbean region in recent years, and Blue Diamond Resorts has shared in this progression,” said Jordi Pelfort, Managing Director of Blue Diamond Resorts. “We are equally innovative companies in our domains and this award solidifies the relationship we share with one another in the Caribbean, during a mutually important period.”

Over the past year, Blue Diamond Resorts’ ever-expanding portfolio of vacation experiences has provided the opportunity to work closely with Expedia. This growth has allowed us to be a strong and collaborative Expedia partner, maximizing the tools that Expedia provides. These range from the Expedia Partner Central dashboard that allows us to engage in real-time conversation with clients, to the Market Management and Media Solutions teams which help us create a better sense of awareness in important regions. As a result, we have enjoyed great year-over-year improvement in net room nights booked.

Looking ahead, Blue Diamond Resorts is expanding their portfolio and diversifying the resort experiences beyond its signature and award-winning Royalton Luxury Resort brand.  At the end of March, Blue Diamond Resorts will revive the legendary Grand Lido Negril resort in Jamaica for a completely au naturel, boutique experience with just 26 exclusive rooms.

About Blue Diamond Resorts
Since inception in 2011, Blue Diamond Resorts has risen to become the Caribbean’s fastest growing resort company of 32 properties exceeding 13,500 rooms in six countries. Taking an innovative approach to differentiating brands under each market’s demands, Blue Diamond Resorts’ ever-expanding portfolio is more impressive than ever.  Award-winning All-In Luxury® Royalton Luxury Resorts offer signature amenities including All-In Connectivity™, modern Sports Event Guarantee™, and in-suite wellness elements such as the exclusive handcrafted DreamBed™.  Royalton Luxury Resorts’ adults-only sub-brands include Hideaway at Royalton, an adults-only experience with exclusive dining and preferred accommodations with access to the services and facilities at a nearby Royalton Luxury Resort, plus the stylish All Exclusive™ CHIC by Royalton,  a social vacation experience with around-the-clock luxury amenities. In Jamaica, Grand Lido Negril has been revived to provide those over 21 an upscale and elegant naturist vacation along an exclusive shore for the ultimate in privacy. Memories Resorts & Spa is an experience designed to impress the entire family featuring on-site splash parks, a popular kids club with famous themed characters Toopy & Binoo™, and an innovative teen’s lounge. Adults-only concepts from Memories Resorts include Sanctuary inside of Grand Memories and Memories Caribe, a beachfront paradise in Cayo Coco. Starfish Resorts are solely found in Cuba and offer amazing value for customers with convenient locations, comfortable accommodations.

TORONTO, Dec. 15, 2016 /PRNewswire-HISPANIC PR WIRE/ — In February 2017, a new and exclusive au-naturel all-suite experience for adults over the age of 21 will open on the beautiful shores of Negril, Jamaica.  Grand Lido Negril, a luxury boutique resort, will offer 26 premium suites with butler service and other exclusive amenities in addition to full-use of the facilities and services of the neighboring Royalton Negril and Hideaway at Royalton Negril.

“We’re delighted to offer a top-of-the-line luxurious clothing-optional vacation experience for adults,” said Jordi Pelfort, Managing Director of Blue Diamond Resorts. “We’re confident that fans of this legendary naturist beach brand will be impressed with the modern and stylish resort experience we’ve created.”

All 26 of the elegantly-styled suites at Grand Lido Negril include premium butler service, 24 hour room service, and amenities that include: dual-headed rain showers, a fully stocked mini-bar replenished daily, free high-speed Wi-Fi resort wide, in-room Bluetooth speakers, USB recharge stations, free calls to North America and most of Europe, and satellite television with specialty channels.  Guests will also have exclusive use of a secluded au-naturel pool and the Reggae Bar and Grill, in addition to preferred access to all services and facilities at neighboring Royalton Negril or the adults-only Hideaway at Royalton Negril.

“Guests who love au naturel vacation experiences don’t have to forego their preference for an elegant first-class resort,” said Enrico Pezzoli, General Manager, Jamaica. ”It’s a new offering for us in Jamaica, a unique experience fusing luxury accommodations and lavish amenities.”

For more information on Grand Lido Negril visit www.GrandLidoResorts.com or contact your travel agent.

About Blue Diamond Resorts

Since inception in 2011, Blue Diamond Resorts has risen to become the Caribbean’s fastest growing resort company of 33 properties exceeding 13,500 rooms in seven countries. Taking an innovative approach to differentiating brands under each market’s demands, Blue Diamond Resorts’ ever-growing portfolio is more impressive than ever.  Award winning All-In Luxury® Royalton Luxury Resorts offer signature amenities including All-In Connectivity™, modern Sports Event Guarantee™, and in-suite wellness elements such as the exclusive handcrafted DreamBed™.   Royalton Luxury Resorts’ adults-only sub-brands include Hideaway at Royalton, an adults-only experience with exclusive dining and preferred accommodations with access to the services and facilities at a nearby Royalton Luxury Resort, plus the stylish All Exclusive™ CHIC by Royalton,  a social vacation experience with luxury amenities around-the-clock. In Jamaica, Grand Lido Negril has been revived to provide those over 18 an upscale and elegant naturist vacation along an exclusive shore for the ultimate in privacy. Memories Resorts & Spa is an experience designed to impress the entire family featuring on-site splash parks, a popular kids club with famous themed characters Toopy & Binoo™, and an innovative teen’s lounge. Adult’s only concepts from Memories Resorts include, Sanctuary an 18+ section of Grand Memories Memories Caribe, a beachfront paradise in Cayo Coco.   Starfish Resorts are solely found in Cuba and offer amazing value for customers with convenient locations, comfortable accommodations.

Leading, Global Conglomerate to Create Thousands of Jobs for Bahamians

Phased Opening Planned for Resort Beginning April 2017

TORONTO, Dec. 1, 2016 /PRNewswire/ — In anticipation of the upcoming winter season, award-winning Memories Flamenco in Cayo Coco, Cuba has completely redesigned its beach, adding metres of pristine beachfront for guests of all ages to enjoy.   This change is the latest in a number of service upgrades designed to provide guests with an even more enjoyable vacation experience.

The beaches of Cayo Coco have been popular with vacationers for decades due to the pristine white sands and calm turquoise waters.   “We’ve been very honoured to receive accolades including the Award of Excellence from TripAdvisor® and are focused on continuous enhancements for our guests,” said Mohamad Fawzi, Senior Director of Operations for Blue Diamond Resorts, Cuba. “A brand new beachfront is an excellent way to improve guest experience.”

In addition to a redesigned beach Memories Flamenco, is updating its ranchon as the ideal place for a lunchtime buffet or afternoon snack. Poolside, the resort has a range of choices from a wading pool for small children to an activity pool so there is something for everyone. Ideal for families, the resort offers safe and supervised clubs for both infants and children, as well as a professional babysitting service for parents to enjoy an after dinner show or nightcap. Also for parents, the recently remodeled spa provides the perfect place to achieve some much needed rest and relaxation. A number of outdoor massage huts have been created in a tranquil part of the resort grounds for a massage with fresh air and the sound of crashing waves.

To book your next vacation, please contact your travel agent or visit www.memoriesresorts.com

About Memories Resorts & Spa

Memories Resorts & Spa welcome guests to “Celebrate the Moments” with family and loved ones in lush tropical settings across the Bahamas, Cuba and the Dominican Republic. Memories properties provide top-notch facilities and amenities, laid-back ‘toes in the sand’ elegance with personalized service and spacious accommodations to suit the needs of each traveler.  With world-class à la carte dining, premium drinks, and day-to-evening entertainment, couples and newlyweds enjoy Memories Resorts & Spa as the ultimate romantic hideaway to create unforgettable memories.

Gregor Nassief, proprietor of Secret Bay, l. receives the top award at Merchant Taylors’ Hall in London.

CaribPR Wire, Portsmouth, Dominica, Tues. Nov. 22, 2016: Secret Bay, an exclusive eco-luxury boutique resort located on the pristine, unadulterated island of Dominica, has been awarded the “World’s Best Boutique Hotel 2016” by the World Boutique Hotel Awards. The eight-villa hideaway was honored as being capable of transporting guests into “a novel world through the history of the location, its culture and its own stylistic flair.” The awards were announced on November 9, 2016 at a gala dinner held at Merchant Taylors’ Hall in London. Attendees included boutique hotel owners, travel and lifestyle press and influencers from around the world.

“As a relatively new, small and remote property, it’s a humbling honor to be awarded the ‘World’s Best Boutique Hotel’ and to be in such impressive company,” said Gregor Nassief, proprietor of Secret Bay. “This distinction is shared with the exceptional and dedicated Secret Bay staff, the property’s conceptual architect, Fruto Vivas, our amazing 3,000+ guests who have welcomed us into their lives over the past five years, and my wife, Sandra, whose unending support made a world of difference.”

The World Boutique Hotel Awards are based on elements of design and concept, dining, facilities, location and service, as well as the overall experience and emotional journey produced by the property.

The 2016 World’s Best Category Winners are listed below.

World’s Best Boutique Hotel 2016 – Secret Bay, Dominica

World’s Best Beach or Coastal Hotel -  El Nido, Pangulasian Island, Philippines

World’s Best City Hotel - 11 Mirrors, Kiev, Ukraine

World’s Best Classic Hotel – Hotel Heritage, Bruges, Belgium

World’s Best Culinary Hotel – Vila Joya, Algarve, Portugal

World’s Most Inspired Design Hotel - Kau Manor, Estonia

World’s Best Honeymoon Hideaway - Punta Tragara, Capri, Italy

World’s Best New Hotel Hotel – Gotham, Manchester, United Kingdom

World’s Best Relaxation Retreat - The Chedi Club Tanah Gajah, Bali, Indonesia

World’s Most Romantic Hotel – Aenaon Villas, Santorini, Greece

World’s Most Sustainable Hotel - Vigilius Mountain Resort, South Tyrol, Italy

World’s Best Wellness Spa – Borgo Egnazia, Puglia, Italy

World’s Best Private Villa - Over Yonder Cay, The Bahamas

Secret Bay features eight  secluded and sustainable villas and bungalows that are nestled in nature and positioned on a breathtaking clifftop overlooking the Caribbean Sea. Offering a wealth of unique experiences, completely personalised fine dining, architectural treehouse-style villas — including two new additions –  and night and day access to remote beaches, Secret Bay provides guests the ultimate five-star hideaway experience.   Secret Bay has received more than 30 accolades since opening, including being selected as a recipient of Condé Nast Traveler’s Readers’ Choice Awards, Condé Nast Johansens’ Best Green Hotel 2016 in the Caribbean & Pacific, TripAdvisor’s 3rd Best Small Hotel in the Caribbean, and featured as part of Caribbean Journal’s Coolest Hotels for 2016 this year.

Secret Bay is located at Ross Boulevard, Dominica and can be reached at (+1) 767.445.4444 or [email protected], and online at http://secretbay.dm/.

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MEDIA CONTACT:

Brian Cooley

Wicked+

[email protected]

TORONTO, Nov. 11, 2016 /PRNewswire-HISPANIC PR WIRE/ — On October 27th Royalton Hicacos, a premier adults-only hotel from Royalton Luxury Resorts, was awarded for its superior quality and superb guest experience during an industry event hosted by the Cuban Ministry of Tourism (MINTUR) and the Cuban-Canadian Trade and Tourism Union at the world-famous Tropicana Cabaret in Havana.

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“Royalton Hicacos has been adored by guests for many years and to be awarded by such a reputable agency in Cuba is an honour,” said Mohamad Fawzi, Senior Director of Operations, Blue Diamond Resorts, Cuba. “Each member of the staff at this resort is committed to delivering the highest quality of service to valued guests.”

Royalton Hicacos has enjoyed high occupancy and guest satisfaction in the years since becoming a part of Royalton Luxury Resorts. Notably, this resort is listed at the top of numerous guest-rated travel websites for its ability to provide a superior vacation experience in a region of Cuba well-known to tourists with a variety of all-inclusive options.  On TripAdvisor®, the hotel is currently ranked among the top two hotels in all of with 4.5 stars from 4,000 reviews. Recognition from Trip Advisor includes the 2014 Traveler’s Choice Award of Excellence and the 2016 TripAdvisor® Certificate of Excellence.

A picturesque all-inclusive resort, Royalton Hicacos brings guests an authentic oceanfront vacation experience with thatch roof buildings, and a property of bridges, small fountains and mature greenery.  This luxurious adults-only resort is a cut above other Varadero hotels with its all-inclusive resort facilities designed to create a perfect ambiance for relaxation. Guests are invited to enjoy a choice of five delicious restaurants and six bars which include a newly-renovated jazz bar and a lively XS night club.

To book your next luxury all-inclusive vacation visit www.royaltonresorts.com or contact your travel agent.

About Royalton Luxury Resorts
Epitomizing modern elegance, award winning Royalton Luxury Resorts offer All-In Luxury® vacations in some of the world’s most popular tropical destinations, including Jamaica, the Dominican Republic, Mexico and Cuba. Boasting an array of world-class all inclusive features including the premium, handcrafted DreamBed™, unlimited reservation-free luxury dining, All-In Connectivity™ with complimentary Wi-Fi and in-room long distance calling, a Sports Event Guarantee™, and more.  Many of the resorts cater equally to families and couples alike, with industry-leading supervised kids and teen activities offered at no additional cost combined with family-friendly accommodation and dining options. Royalton Luxury Resorts will expand its offering of upscale and elegant vacation experiences with the addition of five new resorts, Royalton Blue Waters on October 15, 2016 and Royalton Saint Lucia, Royalton Negril and their adults only Hideaway will open January 15, 2017.

TORONTO, Nov. 3, 2016 /PRNewswire-HISPANIC PR WIRE/ — Starfish Resorts has expanded its offering of all-inclusive hotels at outstanding value with the addition of the beachfront resort, Starfish Varadero.  At this comfortable hotel, guests are invited to enjoy famous Cuban hospitality with spacious accommodations, friendly service and a wide selection of 24-hour all-inclusive amenities.

As value-based Starfish Varadero, the hotel will undergo a number of improvements that include changes to the buffet and à la carte restaurant Atenas, and make ongoing renovations to approximately 100 guestrooms. Starfish Varadero offers 411 well-appointed air-conditioned rooms and a bungalow section that is great for groups and families with connecting rooms. On the resort, multiple swimming pools and a selection of watersports, tennis courts, and fitness facilities ensure that guests of all activity levels have plenty to do. À la carte dining, an international buffet and non-stop beverage service in all five restaurants and six bars is combined with lively entertainment and friendly staff to make a perfect vacation for any group of travelers.

Younger guests can look forward to a centrally located kids club, family-oriented evening entertainment, dedicated children’s pools and more relaxed menus with dining options to suit their tastes. Parents are sure to enjoy relaxing by the expansive pool area and powdery beachfront, while watching their children sample a range of land and non-motorized water sports at no additional charge.

To book, call your travel agent or visit www.starfishresorts.com

About Starfish Resorts
Starfish Resorts is a value-based brand located on the picturesque island nation of Cuba and offers guests a beach or city-centre vacation experience. Cuba is a vibrant paradise that has over 500 kilometers of pristine white sand beaches, breath-taking surroundings, rich culture and a unique heritage. Starfish Resorts provides friendly service, spacious rooms, international culinary classics, one-of-kind entertainment, and an authentic experience for all ages. Perfect for families, couples and singles on quest for a true Cuba all-inclusive vacation, Starfish Resorts believes that you’re the star and deserve to shine bright.

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Press Release from Chow Tai Fook Enterprises Limited

Assets Can Be Sold in Whole or in Parts; No Reserve Price

FREEPORT, Bahamas, March 15, 2016 /PRNewswire-HISPANIC PR WIRE/ – HVS Capital Corp. today announced that the Grand Lucayan Resort complex is being sold in a Sealed Bid Auction. The 409-acre resort is the largest on Grand Bahama Island and the third largest in The Bahamas. The owner, a subsidiary of Hong Kong-based Cheung Kong Property Holdings Limited, has engaged HVS Capital Corp. to act as advisor in the sale. The seller’s preference is to sell the Grand Lucayan Resort complex as a single transaction. However, bids for individual assets will be considered. There is no reserve price. Additionally, seller-provided purchase-money financing may be available to appropriate bidders. The deadline for submitting bids is June 10, 2016.

Photo – http://photos.prnewswire.com/prnh/20160309/342570

“There are a number of investment opportunities for an interested buyer, from purchasing the resort in its entirety or looking at individual components,” said Mike Sullivan, HVS Capital Corp. “Some of those options include expanding and/or relocating the casino, converting additional accommodations to an all-inclusive product or converting some accommodations to vacation or whole ownership.”

Located 55 miles from the east coast of Florida, the Grand Lucayan Resort complex, totaling 1,271 guestrooms, includes four hotel elements: the 10-story 528-room Breaker’s Cay tower; 198-room Lighthouse Pointe, newly renovated as all-inclusive; and 23 Lanai Suites—all with 12 food and beverage outlets and three swimming pools; plus the 522-room Memories Beach Resort (presently leased to a third-party operator).

“Baha Mar has garnered so much negative resort news for the Bahamas recently,” remarked Stan Kozlowski, HVS Capital Corp. “Unlike that situation, we see significantly more favorable economic investment opportunities for Grand Lucayan, no matter what options a potential buyer may consider.”

Other amenities include:

• Conference Center (40,000 sq. ft.), including a 15,000 sq. ft. ballroom, 16 breakout rooms, plus 50,000 sq. ft. of outdoor function space.
• Casino (23,375 sq. ft.) with 25 gaming tables, 195 slot machines,
• Destination Spa and fitness center (25,000 sq. ft.)
• Two golf courses, including the Robert Trent Jones, Jr., Reef Golf Course
• Four multi-surfaced tennis courts
• Approximately 15,000 sq. ft. of retail space

Details on the Grand Lucayan Resort including the Sealed Bid Auction are available at grandlucayanauction.com.

CONTACT: Kristi Arndt: T: 763-782-0265/C: 612-803-0861, or [email protected]; or HVS Capital Corp., Mike Sullivan, +1 303-512-1222 or [email protected] and Stan Kozlowski: +1 303-512-1225, [email protected]

PORT OF SPAIN, Trinidad and Tobago, March 8, 2016 /PRNewswire-HISPANIC PR WIRE/ – The Renaissance at Shorelands, an ultra-luxurious residential development located along the northwest coastline of Trinidad, has completed a limited number of its spectacular penthouses. Dubbed “Platinum” because of their rarity and splendor, the new penthouses are designed for the privileged few whose discerning taste exceeds conventional luxury. Chief Operating Officer at the Renaissance, Anthony Bowen, describes the penthouses as “the jewel in the crown” and remarks “there is absolutely nothing to compare in the whole of Trinidad”. Bowen revealed potential investors are already displaying an interest in them.

Photo – http://photos.prnewswire.com/prnh/20160303/340413

The impeccably designed three-story penthouses contain grand windows that offer views over the Port of Spain skyline. The outdoor roof terrace, with a grandiose pool, affords a panoramic view of the capital city and the tranquil Gulf of Paria.

Residents of the Platinum Penthouses are greeted by a private lobby, lined with a marble floor. The expansive living space includes a 10-seat dining room, spacious kitchen, bar, and a living room with balcony. A striking feature is the imposing circular staircase that leads to the study and well-appointed master bedroom.  Each residence is in excess of 9000 square feet and can be configured to either 3 or 4 bedrooms.

The Renaissance at Shorelands caters to a growing niche in the real estate market – homeowners who want more than just someplace nice to sleep.  They want to relax and recharge, as one would normally do at a hotel, but from the convenience of their home.  As residents of the stylish towers that comprise the Renaissance, penthouse owners have access to the property’s ample amenities.  These include a modern spa, high-performance gym, an entertainment area, infinity edge pool with hot tub, a boardwalk by the sea, concierge and 24-hour internal security. The neighboring yacht club is a further enticement for boat owners.  Collectively, these conveniences guarantee a luxurious lifestyle.

The previous 74 residences built in the Renaissance at Shorelands are regarded as dream homes. The new regal penthouses can therefore be considered the ultimate real estate investment.

About the Renaissance at Shorelands

The Renaissance at Shorelands is a high profile development in Trinidad that includes seventy-four private residences, penthouses, numerous luxury lifestyle amenities and security features.

For more information about the Platinum Penthouses and the other residences, please visit www.renaissanceatshorelands.com or email Anthony Bowen at [email protected]

Media Contact:
Anthony Bowen
Tel: + (868)-772-7296
Email: [email protected]

New protections boost regional commitment to shark conservation

WASHINGTON, May 22, 2014 /PRNewswire-USNewswire/ — The British Virgin Islands moved on May 22 to establish a permanent shark sanctuary in its waters.

http://photos.prnewswire.com/prnvar/20140522/90756

The designation by the cabinet of the British overseas territory prohibits commercial fishing of all shark and rays species throughout the full exclusive economic zone. That area amounts to 80,117 square kilometers (30,933 square miles). The designation also bans the sale and trade of sharks and shark products within the territory. Many threatened or near-threatened shark species, including the oceanic whitetip, scalloped hammerhead, tiger, and Caribbean reef sharks, swim in the waters off the British Virgin Islands. By committing to these comprehensive and permanent conservation measures, the territory has established itself as a global leader in protecting the predators that are vital to the health of our ocean.

Worldwide, an estimated 100 million sharks are killed each year in commercial fisheries. As a result, the International Union for Conservation of Nature’s Red List of Threatened Species says that more than half of all sharks and sharklike species are threatened or near-threatened with extinction.

The announcement fulfills the commitment made by the territory’s premier, Dr. the Hon. D. Orlando Smith, OBE, during a 2013 meeting of the Caribbean Challenge Initiative on regional protections for sharks. The British Virgin Islands now joins The Bahamas and Honduras, which declared shark sanctuaries in 2011, as the first Caribbean governments to implement these types of measures.

“Our people are committed to sustainably managing our resources,” said Dr. the Honourable Kedrick D. Pickering, Deputy Premier and Minister for Natural Resources and Labour of the Virgin Islands (UK). “We recognize that sharks are important to our oceans and our reefs and that the best way to manage their populations is to let them fulfill their ecological role as apex predators.”

In addition to the British Virgin Islands, the Caribbean Challenge Initiative is made up of island governments dedicated to a shared vision and course of action for the region’s marine and coastal health. Other members include The Bahamas, the Dominican Republic, Grenada, Jamaica, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, and Saint Vincent and the Grenadines. The parties have committed to establishing regional shark protections by May 2015.

“We applaud the British Virgin Islands for protecting its valuable shark populations,” said Imogen Zethoven, director of global shark conservation for The Pew Charitable Trusts. “It is our hope that the leadership demonstrated here will reverberate throughout the Caribbean.”

The British Virgin Islands is home to some of the region’s most spectacular reefs. Sharks play an important role in maintaining the balance of the ocean environment. As top predators, they regulate the variety and abundance of species in the food web, including commercially important fish species. Sharks also help to maintain healthy marine habitats, such as coral reefs. The loss of sharks could cause irreversible damage to the ocean and economic activities that benefit from these habitats. By establishing a shark sanctuary, the British Virgin Islands is taking steps to strengthen the marine ecosystem, including reefs, and helping to secure industries that depend on a healthy ocean.

The Pew Charitable Trusts is driven by the power of knowledge to solve today’s most challenging problems. Learn more at www.pewtrusts.org

Photo – http://photos.prnewswire.com/prnh/20140522/90756

Notes to editors:

To learn more about Pew’s work on Global Shark Conservation, visit http://www.pewenvironment.org/campaigns/global-shark-conservation/id/8589941059.

CONTACT: Barb Cvrkel, 202-540-6535, [email protected]

CaribPR Wire, NEW YORK, NY, Mon. Mar. 24, 2014: The Caribbean region can boost its bottom line by developing a medical tourism product that takes advantage of its brand as a great vacation destination, its proximity to North America as well as its tourism facilities, beaches and of course, the year-round warm weather of the region.

That’s according to Dr. Paul Angelchik, founder of American World Clinics, and Collin Childress, CEO of Global MedChoices. Their comments come as both prepare to discuss the potential of medical tourism for the Caribbean in-depth at a panel at Invest Caribbean Now 2014.

ICN, the biggest global investment summit on the Caribbean outside of the region, is set for the Harvard Club in New York City from 11:30 a.m. to 6:30 p.m. this June 4^th under the patronage of Hollywood Actor Malik Yoba.

“The opportunity for the Caribbean in general is that it carries a positive connotation in the view of many for having friendly people, natural beauty and a reputation as an enjoyable, upscale destination with great visitor amenities in many locations,” commented Dr. Angelchik. “I have no doubt that the Caribbean can be a major region for MT activities if there is follow through on the initial buzz of enthusiasm that has defined the industry to date.”

“Creating the opportunity for economic diversification through introducing a sustainable development and growth industry, such as medical tourism, to the Caribbean can help soften the impact of cyclical North American economic downturns in tourism on the Caribbean market and leverage the supply and demand issues that are driving patient flow offshore from Canada and the US,” added CEO Childress.

In 2011, the total impact of the medical tourism industry contributed 9 percent of global GDP (over $6 trillion USD) and accounted for 255 million jobs in the world. In the next decade, medical tourism is expected to grow by an average yearly of 4 percent, contributing up to 10 percent of future global GDP ($10 trillion). Eventually, by 2022, it is estimated that 328 million jobs will be created in the medical tourism industry: equal to 10 percent of jobs in the world.

WHO’S WHO FOR ICN

Invest Caribbean Now, the brainchild of Hard Beat Communications CEO Felicia Persaud is committed to advancing wealth in the Caribbean. ICN matches investors with projects in the Caribbean while bringing investors to the region and introducing them to sustainable investment opportunities there.

This year’s summit will feature top delegates including a delegation of Chinese investors from China, Caribbean government dignitaries from across the region, including Premier of Nevis, Vance Amory; New York City elected officials; chairman of over two dozen companies throughout the Caribbean, North America, Russia, China, Africa and Great Britain, including Sandals Resorts Chairman, Gordon ‘Butch’ Stewart; Qahir Dhanani, World Bank Group; Ambassador Richard Bernal, Executive Director, Caribbean, Inter-American Development Bank; Leigh Moran, representing the  US State Department/USAID ‘IdEA; ‘ Sergio Millian, President of the Russian American Chamber of Commerce; Anthony A. L. Adjasse of the Allied African Nations  Chamber Of Commerce; Jamaica’s Ambassador to the UN, Courtney Rattray; Hollywood fashion designer, Woody Wilson and  numerous global professional investors, entrepreneurs, and business leaders.

Special partnership and co-branding opportunities for this prestigious event are available by contacting [email protected] or logging on to ICN’s brand new website at Investcaribbeannow.com.

Limited early bird tickets to the summit are available by booking here or at investcaribbeannow.com/earlybird

An exclusive Diamond Dinner has been added to this year’s summit for only 20 people who will include Malik Yoba, Gordon ‘Butch’ Stewart and Woody Wilson among other top Chinese, Caribbean and Russian delegates. Tickets are available on an invitation only basis by contacting Joe Bernstein at [email protected].

ICN PARTNERS

Partners for ICN 2014 include: Hard Beat Communications, The Caribbean Tourism Organization, One Caribbean Television, The Woody Wilson Collection of Beverly Hills, The PR Newswire, the Caribbean Commerce Magazine, Blinglets, The Caribbean Council for Economic Development, the Chinese Business Development Center, Woody Wilson Fine Clothing, CaribPR Wire and News Americas Now.

Follow The Summit |Twitter | Facebook

SOURCE: Invest Caribbean Now

MEDIA CONTACT:

Kathy Bronson

Communications Coordinator

Invest Caribbean Now

[email protected]

CaribPR Wire, PORSTMOUTH, Dominica , Tues. Feb. 25, 2014: Dominica hotelier, Gregor Nassief, is urging St. Vincent & the Grenadines Prime Minister, Ralph Gonsalves, to step aside as chairman of the shareholder’s committee of regional airline LIAT, in a fourth open letter to the shareholders. Nassief insists that since Gonsalves believes LIAT can never be profitable, then the airline urgently needs a new chairman and ‘general’ who can find a new approach for taking LIAT and the Caribbean aviation industry forward without a perpetual and unfair burden on the treasuries of St. Vincent, Antigua, Barbados and Dominica. The open letter follows.

February 25, 2014

Honourable Dr. Ralph Gonsalves of St. Vincent and the Grenadines

Dear Prime Minister Gonsalves:

Re:  Run it like a business before it goes out of business

On the televised program Time to Face the Facts on Sunday, February 23^rd, I appealed to you to step aside as Chairman of the Shareholder’s committee of LIAT.  As mentioned on the program, given the respect and admiration I have for you, particularly on your stance and leadership on issues such as reparations and the cholera outbreak in Haiti, it was personally difficult for me to do this.  But it is necessary.

LIAT has moved from an operational meltdown in the Summer of 2013 to a financial meltdown a mere 7 months later.  LIAT drains our treasuries, operates inefficiently and stifles competition.  The source of LIAT’s problem is its financial unsustainability and as with everything else at LIAT, no one is accountable.  As Chairman of the Shareholder’s committee, the buck stops with you.

LIAT needs to fight the battle of its life to transform itself to be financially viable and sustainable.  But you believe, and have stated so publicly, that LIAT can never be profitable.  This battle, therefore, needs a different general.

Unsustainability

LIAT has lost ec$120m in the last four years.  Last month, LIAT could not pay both the lease on its aircraft as well as its payroll.  So it chose one and delayed the other.  A leased ATR gives 36% more seat capacity than its closest Dash 8 equivalent but is double the (lease) expense.  In 2015, repayments will begin on LIAT’s recent loan of us$65m to purchase new aircraft.   So monthly cash outflows go up even more.

And the new inflows to cover this?  Inter-island tourism is down 60% in 7 years and LIAT’s load factor is running at about 55%.  The fantasy (aka “business plan”) is that the load factor will go up to 75%.  The fantasy is also that LIAT will fly its way out of losses by expanding to new destinations – Jamaica, Haiti, Aruba, Panama, and eventually to cities in North and South America.

LIAT employs 850+ people, flies 22 destinations, operates between 10 and 12 aircraft from 2 hubs (3 if you count Trinidad) to move 800,000+ passengers a year to generate massive losses.

So it’s bail out time again.  Call on shareholders, and call on other good neighbors so that we can continue to drain our treasuries, operate inefficiently and stifle competition.  And for you this is acceptable because LIAT should not be run like a business and can never make a profit.

Our fragile economies can no longer support perpetual bailouts.  If we do not take the bull by the horns LIAT will go out of business – it will employ no one, fly nowhere, operate no aircraft and use no hubs.  But alas, it will generate no losses and competitive players will fill the gaps because LIAT, the airline unfairly propped up by perpetual subsidies, will not be there to run them out of business.

LIAT must therefore immediately begin a journey towards financial sustainability to save itself.  But if the leader does not believe in the journey, then the journey will never begin.  It is on this basis, with full respect and admiration, that I ask you to step aside as Chairman of the Shareholder’s committee, so that a new mandate to make LIAT financially sustainable can be ushered in.

Sustainability

The new chairman of the Shareholder’s committee needs to believe that the battle can be won.  And what needs to be done is not rocket science.

Appoint a Chairman and a Board capable of turning around the financial fortunes of the company and running a top-notch airline.  Give them the authority and autonomy to do what needs to be done.  Allow them to appoint a CEO and restructure the management team as necessary.   Allow LIAT to become a real business free from political interference tasked with a perfect safety record, high employee satisfaction, great customer service and solid financial performance.  A fierce focus on the company’s finances with adjustments made to yield (including renegotiation of government/airport taxes), network efficiency and operating costs will be required.  The resulting operation will have fewer employees, fewer destinations and fewer aircraft.  It will be profitable, dependable and it will deliver great service.  Like any airline, unprofitable routes will continue only with guarantees from the interested party/government.  But at least then, the taxpayers will know what they are paying for, and can make that decision.  And other/smaller airlines will take up the slack.  Competition will flourish, as will LIAT, and the Caribbean will finally get the airlift network it needs.

With a restructured board and executive, confidence in the airline’s financial performance will be established and other Caribbean governments may even want to invest.

At the right time, joint venture the company while maintaining a minimum 50% shares among shareholder governments.  The two best run airlines in the world (Singapore Airlines and Air Malaysia) are run like a business and are profitable and remain owned 50% or more by the State and 50% or less by private interests.  Like LIAT, they were bleeding losses and their shareholder governments could no longer manage the bailouts.  So they took the tough decisions, appointed the right board and executive team, and turned the airlines around to the benefit of all stakeholders.

Yes, it will be painful, but it is necessary.  And most importantly it will pull LIAT back from the financial cliff and put it on a course to long term financial sustainability.

Please consider that I am a hotelier from an island that is almost 80% dependent on LIAT for airlift.  Cut one route to Dominica, and we/Dominica will suffer.  But if my option is (a) to continue to have all the LIAT routes we have today with an airline that is prone to poor service, ad hoc cancellations, occasional and irrational pilot strikes and constantly at the edge of a financial precipice due to insurmountable financial losses – OR – (b) an airline with fewer routes but with good service, dependable schedules and solid financial performance, then my choice is definitely the latter.  And other airlines, once permitted, will take up the slack.

In Summary

Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work.”  And then finally, he invented the electric light bulb.

We have lived through and exhausted the many ways that LIAT won’t work.  It is time to try the way that will.

I appeal to you, Prime Minister Gonsalves, as well as the other Shareholder Prime Ministers, to mandate a new approach for taking LIAT and the Caribbean aviation industry forward without this perpetual and unfair burden on our treasuries.

It is time to run it like a business before it goes out of business.

Respectfully Yours,

Gregor Nassief

Owner/Director – Secret Bay

Executive Chairman – Fort Young Hotel

cc:        Honourable Dr. Baldwin Spencer of Antigua and Barbuda

Honourable Freundel Stuart of Barbados

Honourable Roosevelt Skerrit of Dominica

p.s.       As we again desperately seek additional funds for yet another bailout, make it the last please.  Don’t put the money into the black hole of an unsustainable business model.  Instead, use it to restructure the airline, rationalize its operations and place it on a solid long term footing.  In other words, make it the last bailout!

EDITOR’S NOTE: Mr. Nassief’s full letter is also available at http://www.scribd.com/doc/209141390/Letter-to-LIAT-Chairman-of-LIAT-s-Shareholders-Committee-February-25-2014-from-Dominica-Hotelier-Gregor-Nassief

Hyatt Regency Trinidad creates customized experiences
for any size group in a first-class Caribbean setting

CaribPR Wire, PORT OF SPAIN, Trinidad (October 23, 2013) – As one of the most contemporary business hotels in the English-speaking Caribbean islands, Hyatt Regency Trinidad provides meetings and events that are close to home, but far from ordinary.  Whether hosting a business meeting or social gathering, this premier hotel uniquely combines the best of both worlds:  first-class service from an expert team; state-of-the-art facilities of a world-class hotel; ease of doing business locally; warm, authentic Trini hospitality; and Port of Spain’s vibrant waterfront as a picture-perfect backdrop.  It should come as no surprise then that meeting planners, business groups and brides-to-be from all over the Caribbean and beyond turn to Hyatt Regency Trinidad for their most important occasions and special events.

Hyatt Regency Trinidad has hosted a number of regional conferences of all sizes thus far in 2013, including the Caribbean Trade and Investment Conference, Caribbean Sustainable Tourism Conference, Caribbean Union Conference, and most recently, Caribbean Premier League Cricket Foundation meeting, as well as more intimate, local events, including the Guardian Life of the Caribbean Conference and Trinidad and Tobago Bureau of Standards meeting.  “Whether it’s an executive board meeting for 10, a small graduation party, 75- to 500-guest wedding, or the Trade and Investment Conference, which is held annually at the hotel with over 3,000 attendees, our team is able to create unique experiences that are both memorable and effective,” said General Manager Russell George.

Offering 43,000 total square feet of indoor and outdoor event space, the hotel is able to accommodate events of all sizes and varieties, from large corporate conferences to intimate sunset weddings overlooking the Gulf of Paria.  Venue options include the 16,000-square-foot Regency Ballroom, accommodating more than 1,600 guests for a reception or 1,300 guests for a banquet; a 10,000-square-foot multi-purpose facility; seven banquet rooms offering 3,000 square feet of interior space; four meeting rooms ranging from 1,000 to 1,500 square feet; and two executive boardrooms for 40 to 70 guests.  All meeting spaces are fully soundproof and feature access to reliable high speed and wireless Internet, individual climate controls and advanced audio/visual capabilities.  A full-service business center and translation facilities are additionally available.

Thanks to the hotel’s fully customizable meetings and events packages, the dedicated team can take the work out of the extensive and time-consuming planning process, easily translating the needs of your group into a memorable experience.  For the ultimate in stress-free meetings, the team at the hotel’s Spa Esencia offers tailored spa packages based on the group’s needs at a special discounted rate.  From massages featuring the hotel’s exclusive product line and organic products to the latest in skincare technology such as HydraFacial, the Spa Esencia staff strives to ensure that each guest’s wishes are met.  In addition to handling on-property logistics, the on-site concierge can also individually tailor group itineraries with an array of off-property land and sea excursions, pleasing the active adventurer and beach bum alike.  From island hopping and diving to lounging the day away at the hotel’s rooftop infinity pool, attendees and guests will never find themselves without something fun to do in the twin islands.

Of course, crucial to the success of any event is cuisine, and Executive Chef Fernando Franco is both masterful and versatile in creating custom-designed, flavorful menus to suit even the most discerning palates. Combining elegant international cuisine with traditional local favorites served plated or buffet-style, Chef Fernando and his team present culinary selections that are as beautiful as they are delicious.

To learn more about Hyatt Regency Trinidad’s meeting and event offers or customized packages, visit www.trinidad.hyatt.com or call 1-868-623-2222.

About Hyatt Regency Trinidad
Designed as the premier meeting, convention, business, event and leisure travel property, the 428-room Hyatt is situated in the Port of Spain International Waterfront Development. The Hyatt’s versatile event space showcases a 16,000 square-foot Grand Ballroom and a 10,000 square-foot Ballroom with translation facilities. Other guest facilities include one full-service restaurant, a lobby bar and lounge, a fitness center and the 9,000 square-foot Spa Esencia. To book on-line, visit trinidad.hyatt.com or call 1-800-233-1234. Guests who would like to make a reservation from Trinidad & Tobago can also dial 868-623-2222. High-resolution images may be downloaded from hyattpressroom.com.

About Hyatt Regency

Hyatt Regency offers a full range of services and facilities tailored to serve the needs of meeting planners, business travelers and leisure guests. Properties range in size from 180 to over 2,000 rooms and are conveniently located in urban, suburban, airport, convention and resort destinations around the world. Hyatt Regency convention hotels feature spacious meeting and conference facilities designed to provide a productive environment allowing guests to convene and connect. Hyatt Regency hotels in resort locations cater to couples seeking a getaway, families enjoying a vacation together and corporate groups seeking a functional and relaxed atmosphere in which to conduct business and meetings.

# # #

CaribPR Wire, PORSTMOUTH, Dominica, Fri. Sept. 13, 2013: Dominica hotelier, Gregor Nassief, has issued a third letter to LIAT, this time to the shareholders of LIAT, the Hon. Prime Ministers Dr. Baldwin Spencer of Antigua and Barbuda, Freundel Stuart of Barbados, Roosevelt Skerrit of Dominica and Dr. Ralph Gonsalves of St. Vincent and the Grenadines calling for them to “take ownership” of the airline and the crisis. The letter calls for them to “act in the interest of your citizens, your visitors and your economies” and to “break the cycle of perpetual unaccountability.”  The public complaint is enclosed for publication.

September 13, 2013

Honourable Dr. Baldwin Spencer of Antigua and Barbuda

Honourable Freundel Stuart of Barbados

Honourable Roosevelt Skerrit of Dominica

Honourable Dr. Ralph Gonsalves of St. Vincent and the Grenadines

Dear Shareholder Prime Ministers:

Re:  Take Ownership

My letters of August 11^th and August 19^th to the LIAT Board and Chairman respectively were written after LIAT’s worse crisis in its 56-year history had stretched into its third month with no clear explanation of the crisis and with no one accepting responsibility despite clear indications of management and planning errors.  It was on that basis that I called for “heads to roll.”   As the crisis now stretches into its fourth month (see latest list of incidents attached) the calls for transparency and accountability have grown louder but remain unanswered.

As the effective “owners” of LIAT, the final decision lies with you.  You can follow the path of LIAT’s leadership and ignore the calls for transparency and accountability or you can take ownership and act in the interest of your citizens, your visitors and your economies.

Perpetual unaccountability

Your CEO’s explanations of the crisis have included a long list of issues (unscheduled maintenance, crew shortages, bad weather, airport limitations, delays in obtaining licenses for operating the new ATR aircraft in some territories, and a dire financial situation due to failure by your governments to deliver on committed finance, difficulty in selling Dash-8 aircraft and a 10 per cent decline in revenue).  He has taken no direct responsibility for the crisis and admitted to no errors, laying the blame on God and You.

In a brazen act of self-preservation and back scratching, your CEO has rejected a call from many, including the Leeward Island Airline Pilots Association (LIALPA), for an independent investigation into the crisis, choosing instead a “full post-mortem on what went wrong,” the objective of which would also be to reward staff for their “heroic duties and human service.”  And those who “dropped the ball” would be identified “for counseling or better training.”

If after a crisis as deep and wide as this, your CEO is allowed to get away with blocking an independent investigation (in which he would surely be the primary target) and throwing some niceties at staff (in order to calm a revolt), then it surely explains the culture of unaccountability that has led to EC$344m in accumulated deficits at the end of 2012 (sure to grow larger in 2013 as a result of the current mess).  Now add to that the gamble of EC$250m+ on the re-fleeting exercise and you end up with a half billion-dollar burden gift-wrapped in perpetual unaccountability that is now your responsibility.

Break the cycle

If no one is ever held accountable, then no matter how bad it is, it doesn’t matter, and so it just keeps getting worst.

As owners, I appeal to you to hold LIAT’s Board and Executive Team to a much higher standard of performance, one that delivers a great customer experience and a solid financial performance.

As owners, I appeal to you to reorganize and restructure the Board of Directors and Executive team and to hold them accountable to achieve the necessary objectives, giving them the autonomy and authority, free from political interference.

As owners, I appeal to you to be owners, to step up and to act in the interest of your citizens, your visitors and your economies and to break the cycle of perpetual unaccountability.

In Closing

As Victor Hugo said, “All the forces in the world are not so powerful as an idea whose time has come.”  The idea that LIAT can be and must be an airline that is well managed and delivers a great customer experience and a solid financial performance has come.  Constant disappointment, dismay and disruption must become a thing of the past.  Half billion-dollar burdens on our treasuries must end.

A culture of perpetual accountability and competent leadership must begin.  Take ownership, usher it in.

It is time to care.  It is time for change.  Heads must roll.

Respectfully Yours,

Gregor Nassief

Owner/Director – Secret Bay

Executive Chairman – Fort Young Hotel

LIST OF INCDENTS

On August 19^th, LIAT announced its service would be “boosted” by the return to service of one of its two newly acquired ATR aircraft which was grounded in Barbados for about a week due to a technical issue.  On August 27^th, LIAT announced that its operations would be “back to normal.”  While the explanations from the CEO vary on the cause of the crisis, it continues unabated.  Here is a list of incidents from August 19^th onward, after the service was supposed to be significantly improved:

18 incidents in less than 3 weeks related to one island and connected to one person (the affected passengers include me and those known to me).

Regarding LIAT 565 on September 2^nd mentioned above, please read the incredible story on the following page as told to me by a passenger who witnessed it all.

September 2^nd.  LIAT 565.  Eye Witness Account.

Monday September 2nd I was to leave San Juan at 3:00 PM on LIAT 565 to Dominica to arrive at 4:30 PM.  After a series of incredible incidents including the physical assault by a LIAT supervisor of a 15-year-old Dominican boy, we finally arrived to Dominica on September 4th at 2:30 AM in the morning.

Here is what I experienced.

Our flight on the 2nd was cancelled, but the other flight from San Juan to Antigua, LIAT 563, left as scheduled at 3:25 PM.  Several passengers on that flight were actually going to Dominica, but via Antigua, and several passengers on our cancelled flight were going to other destinations, but via Dominica.  We were told to return the following day at 11AM in order to travel to Dominica.

The following day, September 3rd, all passengers arrived as they were requested to, and waited and waited and waited.  Only to see again the LIAT 563 leave to Antigua.  We were told that our flight would come in a couple of hours.  An unbelievable incident occurred on the flight to Antigua.   We witnessed a LIAT supervisor force a paying passenger off LIAT 563 in order to give a seat to a LIAT Pilot who was simply desperate to get home.  The woman was distraught.  September 4th in Dominica is the day schools re-open and her three children were waiting on her back in Dominica.  She explained all of this to the supervisor who simply said “Ma’m, we are taking you off this flight.”  The rest of the passengers were aghast – how could LIAT pull off a passenger that had paid for her ticket in order to give a LIAT employee a free ride back home?

The awaiting passengers, now there for over 24 hours and having seen two planes destined for Antigua leave, became very upset and frustrated.  A young boy from Dominica approached the LIAT supervisor, hit his hand down on the desk and began to demand answers.  He had been cool for the last 24 hours, but he was now frustrated.  After a verbal exchange, the LIAT supervisor slapped him.  None of us could believe it.  He tried to keep his cool and asked her how she could hit him.  She replied that he disrespected her.  The police came, and the Boy’s cousin who was present wanted to press charges (hitting a minor is illegal).  Eventually, she agreed not to but demanded that the police make a report of the incident to protect her cousin in the event that LIAT challenged their version of the story.

It was now stretching into our second night, and we all feared no plane was coming.  Then, apparently, the Puerto Rico authorities, viewing us as a security risk, arranged for a LIAT plane to come to get us.  We boarded at 12:45AM and arrived in Dominica at 2:15 AM in the morning, 30+ hours late.  The many passengers who were traveling via Dominica onto other destinations were now stuck at Melville Hall airport at 2:30 AM with nowhere to go.

I later found out the name of the LIAT supervisor was Ivette Santiago Torres.  I hear heads will be rolling.  Include hers, please.

EDITOR’S NOTE: Gregor Nassief is involved in the tourism business in Dominica and the technology business in Latin America.  He is the Owner and Director of Secret Bay, the Executive Chairman of the Fort Young Hotel and the CEO of Tecsys Latin America.

http://www.scribd.com/doc/167821082/Letter-to-LIAT-Shareholders-September-13-2013