Posts Tagged ‘#caribbeantravelnews #’

Royal Caribbean Group reinvents cruise industry’s safety drill

New patented approach helps guests sail away smoothly

- Technology licensed to other cruise lines to help eliminate crowding

MIAMI, July 24, 2020 /PRNewswire-HISPANIC PR WIRE/ — Royal Caribbean Group is replacing one of the least-loved but most important parts of a cruise vacation – the safety drill – with Muster 2.0™, an entirely new approach to delivering safety information to guests. The innovative program, the first of its kind, reimagines a process originally designed for large groups of people into a faster, more personal approach that encourages higher levels of safety.

With Muster 2.0, the key elements of the safety drill – including reviewing what to expect and where to go in case of an emergency, and instructions on how to properly use a life jacket – will be accessible to guests on an individual basis instead of a group approach that has been followed historically. New technology, eMuster™, will be used to help provide the information to guests via their mobile devices and interactive stateroom TVs. Travelers will be able to review the information at their own time prior to setting sail, eliminating the need for the traditional large group assemblies. The new approach also enables everyone on board to maintain better spacing as guests move about the ship, and it allows guests to enjoy more of their vacation with no interruption.

After reviewing safety information individually, guests will complete the drill by visiting their assigned assembly station, where a crew member will verify that all steps have been completed and answer questions. Each of the steps will need to be completed prior to the ship’s departure, as required by international maritime law.

“The health and safety of our guests and crew are our number one priority, and the development of this new muster process is an elegant solution to an outdated, unpopular process,” said Richard Fain, chairman and CEO, Royal Caribbean Group. “The fact that this will also save guests time and allow the ship to operate without pause means that we can increase health, safety and guest satisfaction simultaneously.”

“Muster 2.0 represents a natural extension of our mission to improve our guests’ vacation experiences by removing points of friction,” said Jay Schneider, Royal Caribbean Group’s senior vice president of digital. “In this instance, what’s most convenient for our guests is also the safest option in light of needing to reimagine social spaces in the wake of COVID-19.”

This marks the first dramatic change to the safety drill process in a decade, since Royal Caribbean’s Oasis of the Seas moved the life jackets from guest staterooms to the muster stations, which improved the evacuation process and has been widely followed throughout the industry. More than a year in the making, Muster 2.0 is also an initiative that will be part of the comprehensive set of protocols and procedures Royal Caribbean Group is developing along with the Healthy Sail Panel that was recently assembled in collaboration with Norwegian Cruise Line Holdings Ltd.

“This new process represents the kind of innovation that the Healthy Sail Panel is focusing on as part of its mission to enhance the health and safety of cruising,” said former Utah Gov. Mike Leavitt, co-chair of the Healthy Sail Panel. “It shows that we can accomplish a lot if we try to think outside the box on safety.”

“I’d like to extend my congratulations to Royal Caribbean Group on this innovative milestone. It’s exactly what our industry needs during these unprecedented times and we appreciate the generous offer to participate in this innovation,” said Frank Del Rio, President and CEO, Norwegian Cruise Line Holdings Ltd. “In this industry, we all work cooperatively to enhance health and safety, and this is an example of that.”

The distributed muster for ocean-going vessels concept is patented in the United States and is patent-pending in major markets around the world, including the various cruise industry flag states. The company has also worked with international regulators, the U.S. Coast Guard and other maritime and government authorities to ensure it meets all safety requirements.

In addition to introducing the new process on the ships of its own cruise lines – Royal Caribbean International, Celebrity Cruises and Azamara – Royal Caribbean Group is offering to license the patented technology to interested cruise operators and will waive patent license fees during the time the world and industry battle the global pandemic. Patent licenses have already been granted to the company’s joint venture, TUI Cruises GmbH, as well as Norwegian Cruise Line Holdings Ltd., the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises.

Muster 2.0 was first tested on Royal Caribbean’s Symphony of the Seas in January 2020. Guests who took part in the mock process indicated a strong preference for the new approach and also reported better comprehension and retention of the safety information.

About Royal Caribbean Group
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprising four global brands: Royal Caribbean InternationalCelebrity CruisesAzamara and Silversea. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate 63 ships with an additional 16 on order as of July 10, 2020. Learn more at www.rclcorporate.com or www.rclinvestor.com.

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Blue Diamond Resorts Reopening Five Resorts Next Month

Overview of Royalton Negril Resort & Spa
Royalton Negril Resort & Spa and Hideaway at Royalton Negril are among the five Blue Diamond Resorts properties that will reopen on July 15, 2020.
Overview of Royalton Riviera Cancun Resort & Spa
Royalton Riviera Cancun Resort & Spa and Hideaway at Royalton Riviera Cancun are among the five Blue Diamond Properties that will reopen their doors on July 15, 2020.
Grand Lido Negril
Grand Lido Negril will reopen its doors to guests on July 15, 2020, along with four other Blue Diamond Resorts properties in Mexico and Jamaica.

CaribPR Wire, TALLAHASSEE, Fla., June 11, 2020:- Blue Diamond Resorts announces its plans to reopen five of its luxury resorts after a three-month temporary closure. On July 15, 2020, Royalton Riviera Cancun Resort & Spa, Hideaway at Royalton Riviera Cancun, Royalton Negril Resort & Spa, Hideaway at Royalton Negril and Grand Lido Negril will resume their operations following guidance from the Centers for Disease Control (CDC), World Health Organization (WHO), and local Ministries of Health.

As the Caribbean’s fastest-growing resort management group, Blue Diamond Resorts is thrilled to welcome back discerning guests in two of its highly sought-after beach destinations for a family-friendly vacation or adults-only getaway. To help safeguard both guests and employees, Blue Diamond Resorts has implemented new Safety-Assured Vacations protocols, including physical distancing guidelines, advanced dining safety, increased staff training and the use of Personal Protective Equipment (PPE), a 360º Clean Approach of all resort common areas and Diamond Clean Guest Rooms where every touchpoint is thoroughly cleaned and disinfected.

“As we begin to reopen our award-winning resorts in Cancun and Negril, we are committed to providing the All-In Luxury™ experience that our valued guests have come to know and love, with their safety being the utmost priority,” said Jordi Pelfort, President of Hotels and Resorts at Sunwing Travel Group. “With advanced safety protocols and superior cleaning measures, guests will be able to relax in paradise and rediscover the wonders of our host locales.”

Book your next All-In Luxury™ vacation by August 31st and take advantage of our Welcome Back Offer with prices starting at $2,058 per couple, up to 2 Kids Stay Free deals in our family resorts, Flexible Booking Policy and more*. To book a luxurious vacation to Royalton Riviera Cancun, Royalton Negril, Hideaway at Royalton Riviera Cancun or Hideaway at Royalton Negril, visit our website or contact your preferred travel agent or tour operator today.

*For full offer details visit: https://www.royaltonresorts.com/royalton/offers/welcome-back-offer

About Blue Diamond Resorts
Since its inception in 2011, Blue Diamond Resorts has curated an impressive portfolio encompassing 47 properties, exceeding 15,500 rooms in ten countries. Taking a proactive approach to differentiating brands under each market’s demands, the resort management company caters to a range of budgets and interests from adult-only elegant getaways to fun-filled family vacations. Award-winning, All-In Luxury® Royalton Luxury Resorts offers signature amenities including All-In Connectivity™, modern Sports Event Guarantee™ and in-suite wellness elements. Royalton Luxury Resorts’ adults-only sub-brands include Hideaway at Royalton, an adults-only experience with exclusive dining and preferred accommodations, plus the stylish All Exclusive™ CHIC by Royalton. In Jamaica, Grand Lido Negril provides those over 21 with an upscale and luxurious naturist vacation along with a secluded shore for the utmost privacy. Memories Resorts & Spa offers a vacation designed to impress the entire family, featuring on-site splash parks and a popular kids club with famous themed characters, Toopy & Binoo™, while Starfish Resorts provides amazing value for customers in convenient locations. Planet Hollywood Hotels and Resorts invites guests to Vacation Like A Star™ with an engaging and interactive experience, plus famous pop culture items from iconic movies, music and sports. Mystique Resorts, a boutique-style resort collection, offers personalized vacations in strikingly beautiful locals full of endless adventures.

To learn more about Blue Diamond Resorts, please visit www.bluediamondresorts.com.

Blue Diamond Resorts reabrirá cinco resorts el próximo mes

Royalton Negril Resort & Spa
El 15 de julio de 2020, Royalton Riviera Cancun Resort & Spa, Hideaway at Royalton Riviera Cancun, Royalton Negril Resort & Spa, Hideaway at Royalton Negril y Grand Lido Negril reanudarán sus operaciones.
Royalton Riviera Cancun Resort & Spa
El 15 de julio de 2020, Royalton Riviera Cancun Resort & Spa, Hideaway at Royalton Riviera Cancun, Royalton Negril Resort & Spa, Hideaway at Royalton Negril y Grand Lido Negril reanudarán sus operaciones.
Grand Lido Negril
El 15 de julio de 2020, Royalton Riviera Cancun Resort & Spa, Hideaway at Royalton Riviera Cancun, Royalton Negril Resort & Spa, Hideaway at Royalton Negril y Grand Lido Negril reanudarán sus operaciones.

CaribPR Wire, TALLAHASSEE, Fla., June 11, 2020: Blue Diamond Resorts anuncia sus planes de reabrir cinco de sus resorts de lujo después de un cierre temporal de tres meses. El 15 de julio de 2020, Royalton Riviera Cancun Resort & Spa, Hideaway at Royalton Riviera Cancun, Royalton Negril Resort & Spa, Hideaway at Royalton Negril y Grand Lido Negril reanudarán sus operaciones con nuevos protocolos de seguridad e higiene establecidos según las normativas de los Centros para el Control de Enfermedades (CDC), Organización Mundial de la Salud (OMS) y los ministerios de salud locales.

Blue Diamond Resorts, el grupo de gestión hotelero de más rápido crecimiento en el Caribe, está encantado de recibir a los huéspedes más exigentes en dos de sus destinos de playa más populares donde podrán beneficiar tanto de vacaciones familiares como de escapadas solo para adultos. Para ayudar a proteger tanto a huéspedes como a empleados, Blue Diamond Resorts ha implementado nuevos protocolos de Vacaciones con Seguridad Garantizada, los cuales incluyen pautas de distanciamiento social, seguridad alimenticia avanzada, uso de equipo de protección personal (EPP) así como mayor capacitación para sus empleados, un sistema de limpieza con enfoque a 360 grados en todas las áreas comunes de los resorts y habitaciones con limpieza Diamond donde cada punto de contacto conlleva una limpieza y desinfección a fondo.

“A medida que comenzamos a reabrir nuestros galardonados resorts en Cancún y Negril, estamos comprometidos a continuar brindando la experiencia All-In Luxury™ que nuestros valiosos huéspedes conocen y tanto aprecian, manteniendo su seguridad como nuestra máxima prioridad”, dijo Jordi Pelfort, presidente de Sunwing Hotels and Resorts, “con protocolos de seguridad avanzados y medidas de limpieza superiores, los huéspedes podrán relajarse en el paraíso y redescubrir las maravillas locales de nuestros destinos”.

Reserve sus próximas vacaciones All-In Luxury ™ antes del 31 de agosto para beneficiar de nuestra oferta de bienvenida con precios a partir de $ 2,058 por pareja, hasta 2 niños gratis en nuestros resorts familiares, política de reserva flexible y mucho más*. Para reservar unas vacaciones de lujo en Royalton Riviera Cancun, Royalton Negril, Hideaway at Royalton Riviera Cancun o Hideaway at Royalton Negril, visite nuestro sitio web o póngase en contacto hoy mismo con su agente de viajes o turoperador favorito.

* Para más detalles sobre la oferta, visite: https://www.royaltonresorts.com/es/royalton/offers/welcome-back-offer

Acerca de Blue Diamond Resorts

Desde su inauguración en 2011, Blue Diamond Resorts ha crecido exitosamente hasta convertirse en la empresa de complejos hoteleros de más rápido crecimiento en el Caribe, con 47 propiedades que sobrepasan las 15 500 habitaciones en 10 países. Con un enfoque innovador para diferenciar marcas según las demandas específicas de cada mercado, la cartera de Blue Diamond Resorts es más impresionante que nunca. Los galardonados resorts de lujo Royalton Luxury Resorts rediseñan la experiencia todo incluido al ofrecer comodidades exclusivas que incluyen All-In Connectivity™, el moderno concepto de Sports Event Guarantee™ y elementos de bienestar en la suite. Las submarcas de Royalton solo para adultos incluyen Hideaway at Royalton, el cual ofrece gastronomía exclusiva y alojamiento preferencial con acceso a todos los servicios y comodidades del cercano Royalton; y el elegante All-Exclusive™ CHIC by Royalton, una experiencia vacacional dinámica y social con comodidades de lujo y opciones gastronómicas de alta calidad. En Jamaica, se restauró el Grand Lido Negril para brindar unas vacaciones naturistas lujosas y elegantes a lo largo de una exclusiva playa y ser un refugio privado único. Memories Resorts & Spa brinda una experiencia que complace a toda la familia, y Starfish Resorts ofrece un valor increíble en ubicaciones exóticas con alojamiento cómodo. Planet Hollywood Hotels and Resorts invita a los huéspedes a Vacation Like A Star™ con una experiencia atractiva e interactiva, además de artículos famosos de la cultura pop de películas, música y deportes. Mystique Resorts, una colección de resort de estilo boutique, ofrece vacaciones personalizadas en lugares sorprendentemente hermosos llenos de aventuras sin fin.

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Royal Caribbean Announces Global Suspension Of Cruising

MIAMI, March 14, 2020 /PRNewswire-HISPANIC PR WIRE/ — Given global public health circumstances, Royal Caribbean Cruises Ltd. has decided to suspend the sailings of our fleet globally at midnight tonight.

We will conclude all current sailings as scheduled and assist our guests with their safe return home.

As with our announcement yesterday regarding U.S. sailings, we expect to return to service on April 11, 2020.

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Grupo Aeroportuario del Pacífico Initiates Operations at Kingston Airport

GUADALAJARA, Mexico, Oct. 16, 2019 /PRNewswire-HISPANIC PR WIRE/ — Grupo Aeroportuario del Pacífico (”GAP”) initiates operations at the Norman Manley International Airport in the city of Kingston, Jamaica. This is the second airport that the Mexican airport group operates outside of its borders: the first one is Sangster Airport, in Montego Bay, also in Jamaica.

In accordance with the terms of the Contract signed on October 2018, 12 months were granted for the transition and 25 years for the concession. One of the Group’s commitments is to improve the infrastructure and the equipment of the airports it operates. Therefore, during the first 36 months, it expects to make an investment of US$ 60 million in extension and modernization works in the Norman Manley Airport.

At the formal presentation ceremony of the Airport’s operations, GAP’s Director General, Raúl Revuelta, reiterated Grupo Aeroportuario del Pacifico’s commitment to diversify its airport portfolio and affirmed that “to compete for the operation of Norman Manley Airport represents a strategic decision that will contribute towards GAP’s positioning and it will strengthen the development and growth of Jamaica’s main airports.”

Kingston Airport is the fourteenth airport operated by the Mexican airport group. At the end of 2018, this airport had assisted a total of 1.7 million passengers, and 1.4 million in the period comprised between January and September 2019. This represents an 8.4% growth compared to the same period on the previous year; in other words, practically 30% of the country’s total traffic.

Grupo Aeroportuario del Pacífico has developed a service-commitment culture in order to improve the flight experience. Additionally, it keeps close relationships with passengers, airlines, business developers, industry members and, particularly, authorities, in an attempt to contribute to the economic and social development of the communities where it operates.

Grupo Aeroportuario del Pacífico, S.A.B. de C.V. (”GAP”) is a Mexican company developing its activity in the airport sector. GAP operates in 12 international airports in Mexico and two in Jamaica, servicing over 330 destinations through 35 airlines. Its shares are listed both on the Mexico and the New York Stock Exchange.

In 2018, GAP serviced 44.9 million passengers, 10.4% more than in 2017.

The airports managed by Grupo Aeroportuario del Pacífico are located in:

  • Guadalajara and Tijuana, serving the main metropolitan areas.
  • Mexicali, Hermosillo, Los Mochis, Aguascalientes, Guanajuato and Morelia, serving developing medium-sized cities.
  • La Paz, Los Cabos, Puerto Vallarta, Manzanillo and Montego Bay, serving some of the most important tourist destinations in the country and the Caribbean.
  • On October 10, 2018, GAP signed the concession contract with the government of Jamaica in order to operate, modernize and expand the Norman Manley International Airport (”KIN”) located in the city of Kingston.

The airports managed by GAP in Mexico are owned by the Mexican government and have been allocated in a 50-year concession starting in 1998, as part of a domestic initiative to privatize and improve the quality and security of the country’s airport services.

In Jamaica, the government owns the Montego Bay Airport and the concession granted for its operation is for a 30-year period, which will conclude on April 2033. The Kingston Airport was granted for a 25-year concession. GAP took control of the operation and administration this past October 2019.

Grupo Aeroportuario del Pacífico believes in the value of each individual and seeks to trigger his or her potential through education. Better-educated Mexicans will raise their quality of life and contribute towards the country’s development. GAP, in line with its business model and through its Foundation, is committed on being a factor of change. We work on two strategic pillars: work with the community, through GAP Schools, and on training the airport community, with Community Training Centers.

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The Shore Club Turks And Caicos Named #1 Resort In The Caribbean, Bermuda And Bahamas In Travel + Leisure Magazine

Meredith Corporation’s travel authority reveals 2019 “World’s Best” list, spotlighting best hotels around the world

NEW YORK, July 10, 2019 /PRNewswire-HISPANIC PR WIRE/ – Travel + Leisure magazine announced the results of its annual World’s Best Awards, with The Shore Club Turks and Caicos named #1 in the category of Top 25 Resort Hotels in the Caribbean, Bermuda, and the Bahamas. This is the first time in recent years that a Turks & Caicos resort has received top honors.

As the first and only resort on Long Bay Beach in Providenciales, The Shore Club has opened to major acclaim in the last two years, receiving praise and positive feedback from guests, travelers, industry professionals and media. Alongside the 106 ocean-view suites with private verandas and four luxury Villas, four pools, 820 feet of beachfront, a Dune Spa and Wellness Center, water sports, Japanese-Peruvian cuisine, the luxury resort stands apart due to its unbeatable location on the world’s best beach and engaging and anticipatory service.

Every year, Travel + Leisure showcases the top travel destinations and companies around the globe as rated by its readers as the World’s Best. Readers share their favorite cities, hotels, resorts, spas, restaurants, and experiences around the world, culminating in the World’s Best list, and earning a spot is considered a high honor in the hotel industry.

“We’ve been thrilled with the positive response to The Shore Club since opening in 2017, and the honor of being named as ‘best’ in the Caribbean is truly the cherry on top,” says Stan Hartling, hotel owner and CEO of The Hartling Group. “What sets The Shore Club apart is the active and vibrant energy that is felt immediately when arriving to the resort, and we thank our team and staff for bringing the island flair to each and every personalized stay.”

With upcoming events such as the Turks & Caicos Islands Film Festival and new Villa openings later this year, The Shore Club remains one of the most sought-after places to stay in the Caribbean. In addition to the highest accolade in that category, The Shore Club was also ranked #30 in the Top 100 Hotels in World. Its sister property, The Palms Turks and Caicos was also listed in the Top 25 Resort Hotels in the Caribbean, Bermuda, and the Bahamas as #13.

“For 24 years, our readers have been voting in the Travel + Leisure World’s Best Awards. This annual franchise is a global collection of the top hotels, islands, cities, cruise lines, airlines, and more,” says Editor-in-Chief Jacqueline Gifford. “Brands and properties from all over the world—from Peru to Japan, India to Italy, and right here at home in the United States—are recognized by our audience because they deliver on exceptional experiences, rooted in a sense of place. I congratulate all of this year’s winners, who have worked so hard to be among the world’s best.”

The 2019 World’s Best Awards lists, as well as survey methodology, are currently featured on www.travelandleisure.com/worldsbest and will appear in the August issue of the magazine.

About Travel + Leisure
Travel + Leisure is the preeminent voice for the sophisticated traveler, serving up expert intelligence and the most immersive, inspiring travel lifestyle content anywhere. Travel + Leisure captures the joy of discovering the pleasures the world has to offer—from art and design to shopping and style to food and drink—and offers compelling reasons to get up and go. With a total global audience of more than 15 million, the Travel + Leisure portfolio includes the U.S. flagship and four international editions in China, India, Mexico, and Southeast Asia. The U.S. edition of T+L, which launched in 1971, is the only monthly consumer travel magazine in print in the U.S., has an authoritative website, TravelandLeisure.com, and an extensive social media following of more than 13 million. Travel + Leisure also encompasses newsletters and media collaborations.

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The Cruise Industry Is Open for Business with Destinations and Stakeholders: Registration Open for FCCA Cruise Conference & Trade Show

MIRAMAR, Florida, June 19, 2019 /PRNewswire-HISPANIC PR WIRE/ – Florida-Caribbean Cruise Association (FCCA), the trade association that represents the mutual interests of Caribbean and Latin American destinations and stakeholders along with Member Lines that operate 95 percent of the global cruising capacity, is pleased to announce that registration is open for the 26th annual FCCA Cruise Conference & Trade Show, the largest and only official cruise tourism conference and trade show in the region. Taking place in San Juan, Puerto Rico from October 21-25, it will link participants with more than 100 high-level executives expected from Member Lines for a series of meetings, workshops and networking opportunities focused on developing mutual understanding and success.

“Last year’s record attendance of more than 150 Member Line representatives – including 11 presidents and above – again displayed the cruise industry’s interest in not only working directly with destinations and stakeholders, but also listening to their needs and understanding how to develop long-term mutual success,” said Michele Paige, President, FCCA. “We look forward to again presenting those opportunities, while enhancing them with new features to further optimize Conference participants’ and Trade Show exhibitors’ invaluable interactions with Member Line representatives.”

All Conference participants will have access to workshops led by cruise executives and successful stakeholders concentrated on topics ranging from attracting and fulfilling diverse cruise guests and cruise lines, to filling ships with supplies and employees – and participants’ needs taking center stage through most workshops encouraging input.

All participants will also have unique opportunities to meet with cruise executives during networking functions throughout the event.

Plus, pre-registered Delegates will have a host of cruise executives to select for one-on-one meetings where they can give a pitch and receive everything from individualized input to potential deals – with nearly 100 cruise executives scheduling one-on-one meetings in 2018. Delegates will also enjoy premium features including the VIP Lounge, where cruise executives often lounge, and event transfers.

The Trade Show will expand the target on the influential audience. Any booth will display a product, company or destination, and Pavilion options are available to increase the impact with grand sizes, prime locations and the ability to showcase a destination or company as a team. Additionally, Trade Show Pavilions will again include space for private meetings coordinated by FCCA, with this year’s event launching new ways to maximize the popular initiative introduced last year.

For more information and registration, please visit www.F-CCA.com/Conference. To inquire about a Trade Show booth, please contact TradeShow@F-CCA.com.

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