Archive for the ‘Business’ Category

Caribbean Immigrant Entrepreneur Graduates With Honors From Nasdaq Milestone Circles

Guyana-Born Founder Felicia J. Persaud Completes Intensive 12-Week Program While Building AI Capital Exchange – The World’s First AI-Powered Debt Capital Platform

Felicia J. Persaud, Founder & CEO, AI Capital Exchange | ICN Group

Felicia J. Persaud, Founder & CEO, AI Capital Exchange | ICN Group

CARIBPR WIRE, NEW YORK, NY, May 1, 2026: Guyana-born Caribbean immigrant entrepreneur Felicia J. Persaud, founder of the newly launched AI Capital Exchange, has graduated with honors from the Nasdaq Entrepreneurial Center’s Milestone Circles program – a prestigious 12-week initiative designed to help U.S.-based founders build, scale, and lead with purpose.

Persaud was among 28 entrepreneurs in Cohort Group 32: Circles 513, 514 & 515, which ran from January through April 30, 2026. The program, now in its fifth year, has supported over 6,300 entrepreneurs through curated cohorts, expert mentorship, and milestone-driven growth. Since 2015, the Nasdaq Entrepreneurial Center has led the acceleration of resilient growth for under-resourced founders worldwide.

During the program, Persaud focused on refining her investor pitch deck for AI Capital Exchange- a platform she built over four months using artificial intelligence as a non-technical founder to solve the critical problem of global pre-qualification for debt financing and loans.

“This program pushed me into answering my why and my why remains solving the problem of lack of access to capital in emerging markets like the Caribbean and Latin America,” said Persaud. “I am now paying it forward by offering a free list of Caribbean accelerators now open for Caribbean entrepreneurs. Get the list at investcaribbeannow.com/caribbean-accelerators.”

About AI Capital Exchange

AI Capital Exchange is the world’s first AI-powered debt capital platform connecting institutional investors, lenders, investment agencies, and qualified borrowers globally. The platform is live and currently open to pre-qualifying deals, with whale filtering of over $200 million in deals to date. It serves as a bridge to the U.S. $5.7 trillion capital market.

Persaud is currently seeking to raise a pre-seed round of a minimum USD $500,000 as the next step in the platform’s growth. The platform has also been accepted into the prestigious HICool competition following the India AI Challenge in January 2026.

About Felicia J. Persaud

Guyana-born and U.S.-based, Persaud is an award-winning journalist, columnist, entrepreneur, and advocate with more than two decades of experience building media, communications, and investment platforms at the intersection of the Caribbean diaspora and global markets. She immigrated to the United States from Guyana in 1996.

She is the founder and CEO of ICN Group – a portfolio of five specialized brands spanning media, PR, investment, and technology. Her portfolio includes NewsAmericasNow.com, CaribPR Wire, Hard Beat Communications, and Invest Caribbean.

Persaud is listed in the U.S. State Department Speakers Database as an expert on the Caribbean. Her expertise, especially her 12-year-old campaign for Caribbean American recognition by the US Census, has led to her being sought and quoted by AP, CNN, BBC, CBS, FOX News, the New York Times, Reuters, the Washington Post, CNBC, the Guardian, Forbes, ABC 7, Crain’s New York, Yahoo Finance, and the Brian Lehrer Show, among many others.

She holds a weekly immigration column in the New York Amsterdam News – one of America’s oldest African American newspapers – and is the founder of the Hard to Beat podcast.

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FinDev Canada provides USD 30 million loan to CIFI to support inclusive economic growth in Latin America and the Caribbean

MONTREAL, April 14, 2026 /PRNewswire-HISPANIC PR WIRE/ — Canada’s bilateral development finance institution, FinDev Canada, announces a USD 30 million loan to Corporación Interamericana para el Financiamiento de Infraestructura (CIFI), a leading investment platform in middle-market infrastructure and energy delivering financial solutions across Latin America and the Caribbean. This represents FinDev Canada’s second transaction with CIFI.

FinDev Canada on-site at the CIFI office.

The loan will enable CIFI to expand access to financing for private sector infrastructure projects in Official Development Assistance eligible countries across Latin America and the Caribbean. This transaction will help address the approximate USD 2 billion investment gap across energy, water and sanitation, transportation, and telecommunications required to meet the Sustainable Development Goals by 2030, of which 59% is required for new infrastructure. As a result, mobilizing private capital becomes critical in advancing sustainable economic growth.

Latin America and the Caribbean plays a critical role in the clean energy transition. The region demonstrates abundant renewable energy potential and plays a strategic role in supporting global supply chains, which are critical to decarbonization. Additionally, the region is severely vulnerable to climate change through intensified and frequent weather events such as floods, droughts, and hurricanes. In response, CIFI is committed to addressing increased events through its growing renewable energy portfolio, which includes solar energy and solar-plus-battery energy system storage projects. In line with the region’s sustainable development priorities, 70% of the loan proceeds will support climate projects, particularly climate mitigation activities.

Gender‑inclusive organizations demonstrate enhanced innovation, employee retention, and ability to solve complex challenges associated with the energy transition. As a result, CIFI is committed to strengthening gender equality across its portfolio and within its workforce. This includes directing 30% of the loan proceeds towards 2X aligned businesses, enterprises that advance women’s economic participation, and supporting women’s career development internally. As part of its commitment, FinDev Canada is also exploring ways to integrate gender-focused Technical Assistance into CIFI’s clients who benefit from FinDev Canada’s loan proceeds.

This investment reflects Canada’s ongoing strategic partnerships in Latin America and the Caribbean, and highlights opportunities to expand sustainable investments for mutual economic prosperity.

“FinDev Canada is pleased to reaffirm its commitment, and build on its partnership with CIFI to accelerate climate infrastructure projects in Latin America and the Caribbean. Through our renewed collaboration, we can strengthen economic growth, advance gender equality, and promote climate action in a region highly exposed to climate change impacts,” said Lori Kerr, CEO, FinDev Canada.

“We are grateful to FinDev Canada for its trust and for strengthening a long‑standing partnership focused on sustainable and inclusive infrastructure in Latin America and the Caribbean. This financing will support climate action, accelerate the energy transition, and deepen gender‑inclusive practices across our portfolio, contributing to the region’s development needs,” said César Cañedo‑Argüelles, Chief Executive Officer of CIFI.

About FinDev Canada

FinDev Canada is Canada’s bilateral development finance institution (DFI), supporting development through the private sector. We provide financing, investment, and blended finance solutions, as well as technical assistance and advisory, to promote sustainable and inclusive growth in emerging markets and developing economies (EMDEs), in alignment with the Sustainable Development Goals (SDGs) and Paris Agreement commitments. Find out more about FinDev Canada at www.findevcanada.ca.

About CIFI

CIFI is a Panama-based investment platform that provides integrated financial solutions to private developers and investors in sustainable, high-impact infrastructure across Latin America and the Caribbean. With a robust track record of involvement in 220+ transactions valued at over US$2 billion in disbursements, CIFI has successfully mobilized US$21 billion in capital since its incorporation in 2001. Find out more about CIFI at www.cifi.com.

FinDev Canada logo

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ICANN Launches Caribbean Premiere of ICANN Near You in Guyana

MONTEVIDEO, Uruguay, Jan. 28, 2026 /PRNewswire-HISPANIC PR WIRE/ — The Internet Corporation for Assigned Names and Numbers (ICANN) invites the Caribbean Internet community to participate in the first ICANN Near You event for the Latin America and Caribbean (LAC) region. The event will take place from 3 to 5 February 2026 in Georgetown, Guyana. The inaugural event offers an accessible and responsive approach to addressing region-specific technical and Internet governance needs.

ICANN logo

Hosted in collaboration with the University of Guyana and the Internet Society, the three-day program brings ICANN’s technical expertise directly to local stakeholders to help address challenges related to the local identifier system. The University of Guyana plays a central role in the country’s Internet ecosystem, hosting Guyana’s Internet Exchange Point as well as the country code top-level domain name, .gy. The agenda includes hands-on workshops on the Domain Name System (DNS), Domain Name System Security Extensions (DNSSEC), and security best practices for Internet service providers and network operators, aimed at strengthening local technical capacity and enhancing the resilience of Guyana’s Internet infrastructure.

“The Caribbean premiere of ICANN Near You in Guyana reflects the strong regional and national collaboration that makes the multistakeholder model work,” said Rodrigo de la Parra, ICANN Vice President for Stakeholder Engagement and Managing Director for Latin America and the Caribbean. “We are grateful for the active participation of the Secretariat of the Caribbean Community (CARICOM) and the Office of the Prime Minister of Guyana, as well as the contributions of community leaders such as Lance Hinds, Chair of LACRALO, and Internet governance expert Claire Craig, participating through ICANN’s Community Regional Outreach Program (CROP). Their leadership and support underscore a shared commitment to strengthening technical capacity and Internet resilience across Guyana and the wider Caribbean.”

The event will feature sessions highlighting how stakeholders across Guyana, from students to government officials, can contribute to a stable, secure, and unified global Internet. In addition, ICANN representatives will share practical ways with local law enforcement and government agencies to address DNS Abuse and demonstrate how Guyanese stakeholders can further engage with ICANN’s multistakeholder process.

Participating in ICANN Near You in Guyana is free and open to all. The event will be held at the University of Guyana. For additional details and to register, please visit the registration page.

About ICANN
ICANN’s mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.

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ibex Ranked Top 10 Best Places to Work for Service Professionals in the Caribbean and Central America

ibex Nicaragua Has Earned Five Great Place to Work Certifications, Underscoring Its World-Class Workplace Culture and Employee Experience

ibex Ranked Top 10 Best Workplaces for Service Professionals in the Caribbean and Central America
Recognition underscores ibex’s industry-leading culture and world-class employee experience

CARIBPR WIRE, MANAGUA, Nicaragua, Jan. 28, 2026: ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, is proud to be ranked in the Top 10 Best Places to Work for Service Professionals in the Caribbean and Central America by Great Place to Work®. This prestigious honor underscores ibex’s industry-leading culture and world-class employee experience. In Nicaragua, ibex has earned the Great Place to Work® Certification five times, including 2025.

“We are proud to be named one of the very best places to work for service professionals in the Caribbean and Central America, which is a reflection of the dedication our team brings to ibex everyday,” said David Afdahl, Chief Operating Officer at ibex. “Our commitment to hiring the best talent and supporting our team with the best training and technology has propelled ibex to new heights in Nicaragua, Honduras, Jamaica, and around the world.”

ibex Nicaragua, which recently celebrated its 10th anniversary, has expanded to more than 2,200 employees to support strong client demand. This growth is accompanied by strategic vertical diversification, including ongoing client expansion in the technology sector and new client wins in the utilities, gaming, and waste management sectors.

ibex’s success is rooted in its comprehensive approach to employee development and workplace culture. The company offers modern facilities featuring dedicated learning centers and open collaboration spaces. ibex is also recognized in the region for its positive and supportive work environment, as well as for its competitive compensation and opportunities for employees to advance their careers through training and development programs.

“Being ranked as one of the top 10 places to work for services professionals in the Caribbean and Central America is the direct result of our incredible team’s passion and unwavering dedication to excellence,” said Henry Bermudez, Senior Vice President of Operations – Nicaragua at ibex. “At ibex, we believe that a better employee experience leads to a better customer experience, and we are committed to creating meaningful career opportunities that empower individuals to excel. This ranking is a celebration of their hard work and a promise of even greater achievements ahead.”

With growing operations in Nicaragua, Honduras, and Jamaica, ibex continues to strengthen its position as the business process outsourcing leader and employer of choice in the region. ibex remains committed to investing in its people, driving innovation, and creating meaningful opportunities for professional growth.

About Great Place To Work

Great Place To Work is the global authority on workplace culture. Since 1992, it has surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place To Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognize Great Place To Work Certified companies and the Best Workplaces in more than 60 countries, including the Fortune World’s Best Workplaces™ List.

About ibex

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

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ibex se ubica en el Top 10 de Los Mejores Lugares para Trabajar® en Servicios Profesionales 2025 en Centroamérica y El Caribe

ibex Nicaragua ha obtenido cinco certificaciones Great Place to Work®, lo que reafirma su cultura laboral de clase mundial y una experiencia excepcional para sus colaboradores

ibex Clasificado Entre los 10 Mejores Lugares para Trabajar® en Centroamérica y El Caribe
El reconocimiento destaca la cultura líder en la industria de ibex y su experiencia laboral de clase mundial

CARIBPR WIRE MANAGUA, Nicaragua, Jan. 28, 2026: ibex (NASDAQ: IBEX), proveedor global líder de soluciones de externalización de procesos de negocio (BPO) y tecnologías de interacción con clientes impulsadas por inteligencia artificial, se enorgullece de haber sido reconocido dentro del Top 10 de los Mejores Lugares para Trabajar en Servicios Profesionales en Centroamérica y el Caribe, otorgado por Great Place to Work®. Este prestigioso reconocimiento resalta la cultura líder en la industria de ibex y su experiencia de clase mundial para los empleados. En Nicaragua, ibex ha obtenido la Certificación Great Place to Work® en cinco ocasiones, incluida la de 2025.

“Nos sentimos orgullosos de ser reconocidos como uno de los mejores lugares para trabajar en servicios profesionales en Centroamérica y el Caribe, lo cual refleja la dedicación que nuestro equipo aporta a ibex todos los días”, afirmó David Afdahl, Director de Operaciones (Chief Operating Officer) de ibex. “Nuestro compromiso con atraer al mejor talento y apoyar a nuestro equipo con la mejor capacitación y tecnología ha impulsado a ibex a alcanzar nuevos niveles de crecimiento en Nicaragua, Honduras, Jamaica y en todo el mundo”.

ibex Nicaragua, que recientemente celebró su décimo aniversario, ha crecido hasta superar los 2,200 colaboradores para responder a una sólida demanda de clientes. Este crecimiento ha venido acompañado de una diversificación estratégica por verticales, que incluye la expansión continua de clientes en el sector tecnológico y la incorporación de nuevos clientes en los sectores de servicios públicos, gaming y gestión de residuos.

El éxito de ibex se basa en su enfoque integral hacia el desarrollo del talento y la cultura organizacional. La empresa ofrece instalaciones modernas que incluyen centros de aprendizaje dedicados y espacios abiertos de colaboración. Además, ibex es reconocida en la región por promover un entorno laboral positivo y de apoyo, así como por ofrecer una compensación competitiva y oportunidades para que sus colaboradores avancen profesionalmente a través de programas de capacitación y desarrollo.

“Ser reconocidos dentro del Top 10 de los Mejores Lugares para Trabajar en Servicios Profesionales en Centroamérica y el Caribe es el resultado directo de la pasión y la dedicación inquebrantable de nuestro extraordinario equipo”, expresó Henry Bermúdez, Vicepresidente Senior de Operaciones – Nicaragua en ibex. “En ibex creemos que una mejor experiencia del colaborador se traduce en una mejor experiencia del cliente, y estamos comprometidos con crear oportunidades de carrera significativas que permitan a las personas desarrollarse y sobresalir. Este reconocimiento celebra su arduo trabajo y representa una promesa de logros aún mayores en el futuro”.

Con operaciones en constante crecimiento en Nicaragua, Honduras y Jamaica, ibex continúa fortaleciendo su posición como líder en la industria de externalización de procesos de negocio y como empleador preferido en la región. La compañía mantiene su compromiso de invertir en su gente, impulsar la innovación y crear oportunidades significativas de crecimiento profesional.

Acerca de Great Place to Work

Great Place to Work es la autoridad global en cultura laboral. Desde 1992, ha encuestado a más de 100 millones de colaboradores en todo el mundo y ha utilizado ese profundo conocimiento para definir qué hace a un gran lugar para trabajar: la confianza. Great Place to Work ayuda a las organizaciones a medir su cultura y a lograr mejores resultados de negocio mediante la creación de experiencias laborales basadas en altos niveles de confianza para todos los colaboradores. Sus datos de referencia, sin comparación en la industria, se utilizan para reconocer a las empresas certificadas como Great Place to Work y a los Mejores Lugares para Trabajar en más de 60 países, incluida la lista Fortune World’s Best Workplaces™.

Acerca de ibex

ibex ofrece soluciones innovadoras de externalización de procesos de negocio (BPO), marketing digital inteligente, tecnología de adquisición en línea y soluciones integrales de interacción con clientes, que ayudan a las empresas a atraer, interactuar y fidelizar a clientes valiosos. Actualmente, ibex opera un modelo global de centros de experiencia del cliente (CX) que incluye aproximadamente 30 instalaciones en todo el mundo, implementando tecnología de última generación para ofrecer experiencias superiores a los clientes de muchas de las principales compañías globales en los sectores de retail, comercio electrónico, salud, fintech, servicios públicos y logística.

ibex aprovecha la diversidad de su equipo global de más de 36,000 colaboradores, junto con tecnología líder en la industria, incluida la suite de soluciones impulsadas por IA ibex Wave iX, para gestionar cerca de 170 millones de interacciones críticas con clientes cada año en nombre de sus clientes, generando una experiencia verdaderamente diferenciada. Para más información, visite ibex.co y conéctese con nosotros en LinkedIn.

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Central Bank of Barbados Selects Montran to Power National Instant Payments System

NEW YORK, Aug. 27, 2025 /PRNewswire-HISPANIC PR WIRE/ — As part of the Barbados Payments System Modernization Project, the Central Bank of Barbados (CBB) has selected Montran to design and implement the country’s new Instant Payments System (IPS), a milestone in advancing financial infrastructure, speed, and inclusion for all sectors.

The IPS initiative, supported by the World Bank, is designed to enhance the efficiency and connectivity of Barbados’s payment ecosystem by building on its existing strengths and accelerating its modernization. In a 2024 statement, Deputy Governor Michelle Doyle highlighted the value of this transition, noting that “instant payments would eliminate cash flow delays, especially for small businesses.” The initiative reflects the Central Bank of Barbados’s broader commitment to advancing regulatory, legal, and digital literacy frameworks to build a future-ready financial environment.

Montran was selected after a rigorous evaluation based on scalability and interoperability. The 24/7/365 real-time settlement system will integrate banks, credit unions, mobile providers, FinTechs, the Barbados Stock Exchange, and government platforms. With global expertise in deploying advanced security features such as Fraud Detection and QR Payments, Montran will support Barbados’s digital transformation and financial inclusion goals.

“At Montran, we are proud to support the Central Bank of Barbados in this bold step toward digital transformation,” said Matt Walsh, Global Sales Director at Montran. “Our IPS platform will unlock faster, safer, and more inclusive payments for all Barbadians.”

Commenting on the initiative, CBB Governor Dr. Kevin Greenidge noted that the Instant Payments System represents a foundation for future innovation. “This platform will strengthen our payments network, enable real-time settlement across sectors, and enhance system transparency and resilience,” he said.

For Barbadians, the go-live of the IPS marks a significant step forward in financial access and convenience, enabling real-time fund transfers around the clock, expanding access to digital payments, and reducing dependence on costly foreign payment channels. By fostering innovation and streamlining financial services, the IPS will empower small businesses, promote financial inclusion, and support the continued growth of the local economy.

About Montran

Montran is the leading provider of Payment and Capital Market Infrastructure solutions, servicing the world’s foremost financial institutions with installations and operations in over 90 countries. Discover more at www.montran.com.

About the Central Bank of Barbados

The Central Bank of Barbados promotes monetary stability, sound financial institutions, and economic development. The Bank is responsible for issuing currency, managing foreign reserves, and regulating the financial system.

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PLAYBOY TO RELOCATE GLOBAL HEADQUARTERS TO MIAMI BEACH, PLANS TO DEVELOP NEW PLAYBOY CLUB

Strategic move underscores iconic brand’s next chapter with expanded hospitality offerings, advanced content studios, and renewed cultural presence

LOS ANGELES, Aug. 13, 2025 /PRNewswire-HISPANIC PR WIRE/ — Playboy has announced that it will relocate its global corporate headquarters from Los Angeles to Miami Beach, reflecting the company’s commitment to aligning with one of the nation’s most dynamic, culturally relevant, and business-friendly cities.

Playboy

In conjunction with the relocation, Playboy is developing a new Playboy Club in Miami Beach with a leading hospitality company. The planned Club will feature a world-class restaurant, alongside an exclusive members-only space inspired by the storied Playboy Mansion—bringing the brand’s celebrated heritage to one of the most vibrant destinations in the world.

The move will also include the establishment of state-of-the-art content studios in Miami Beach to support Playboy’s growing creator network. These facilities will produce original multimedia content across digital platforms, including podcasts, photography, and other media ventures, further reinforcing Playboy’s position at the intersection of culture, entertainment, and lifestyle.

“Miami Beach is among the most dynamic and culturally influential cities in the country, making it the ideal home for Playboy’s next chapter,” said Ben Kohn, CEO of Playboy, Inc. “Our vision is to create world-class content and experiences that resonate globally, and Miami Beach provides the perfect environment for that ambition. The City of Miami Beach has been an outstanding partner throughout this process—its vibrancy, pro-business approach, and quality of life make it an extraordinary home for our employees and for our future.”

Joseph Magazine, Commissioner of the City of Miami Beach, added: “As Miami Beach continues to establish itself as one of the premier cities in the world to live, work, and conduct business, we are thrilled to welcome Playboy’s global headquarters. This move is expected to bring a significant number of well-paying jobs to our city, and it reinforces our commitment to fostering innovation, cultural vitality, and economic growth in partnership with one of the most iconic brands in history.”

The headquarters relocation and development of the new Playboy Club represent key milestones in Playboy’s broader transformation strategy, as the company reclaims its position as one of the world’s most enduring and influential lifestyle and media brands.

Playboy’s headquarters will be located at the first of its kind Class X office building , THE RIVANI, led by distinguished real estate developer Robert Rivani.


About Playboy


Playboy is one of the most recognizable brands in the world, synonymous with pleasure, leisure, style, and sophistication. In collaboration with leading licensees, Playboy connects consumers with products, content and experiences across approximately 180 countries. Our mission—to create a culture where all people can pursue pleasure—builds upon over 70 years of creating groundbreaking media and hospitality experiences and fighting for cultural progress rooted in the core values of equality, freedom of expression and the idea that pleasure is a fundamental human right. Learn more at https://investors.playboy.com/.

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From Abuja To Basseterre: How Prime Minister Terrance Drew and Aisha Maina Are Championing A New Africa–Caribbean Alliance

CARIBPR WIRE, Basseterre, St. Kitts and Nevis, July 9, 2025: Prime Minister of St. Kitts and Nevis, Hon. Dr. Terrance Drew, is being recognised as one of the most forward-looking leaders working to deepen economic, cultural, and diplomatic ties between Africa and the Caribbean. His recent engagements reflect a serious commitment to long-term cooperation between the two regions.

Aisha Maina and Aquarian Consult in St Kitts and Nevis.

Aisha Maina and Aquarian Consult in St Kitts and Nevis.

“Today, the Caribbean is no longer a distant observer to Africa’s renaissance. We have become an active partner as the sixth region of the African Union,” said Dr. Drew during a visit to Abuja, Nigeria, last month.. That statement has since resonated across capitals on both sides of the Atlantic.

That momentum is exemplified by Dr. Drew’s instrumental role in a landmark initiative spearheaded by Nigerian business leader and economic strategist Aisha Maina, Managing Director of Aquarian Consult.

In March 2025, Dr. Drew travelled to Abuja at Maina’s invitation to attend the Afri-Caribbean Investment Summit (AACIS 25), a bold private-sector-led convening aimed at creating lasting Afro-Caribbean economic frameworks.

“His Excellency, Honourable Terrance Drew, took the chance, planted the seed, and boarded the flight after a series of strategic conversations with a Nigerian woman who said, ‘Come to Nigeria,’ and he did,” said Aisha Maina. “He didn’t come alone. He came with his team and his full commitment.”

Maina also acknowledged Honourable Samal Duggins, Minister of Agriculture and Marine Resources, for his role in reinforcing the partnership. “There cannot be a great leader without a great team. Honourable Duggins has stood out for his belief in the vision, his clear understanding of our goals, and his deep respect for the mission.”

Building on the momentum of the Abuja summit, Aisha Maina personally funded and led a 120-person Nigerian delegation to St. Kitts and Nevis in June 2025. This was the largest African delegation ever to visit the island. Arriving via a chartered Air Peace flight, the group included business leaders, creatives, policymakers, cultural advocates, and youth voices. Their objective was clear: to create new pathways in trade, tourism, investment, education, and cultural connection.
Dr. Drew and his cabinet played a central role in hosting and facilitating the week-long exchange, which included bilateral forums, cultural showcases, and youth engagement sessions, setting a new benchmark for South-South collaboration.

“Prime Minister Drew’s leadership reflects a clear understanding that this is not just about reconnection but about redefinition,” said Maina. “It is about how we co-create value and open new frontiers across sectors for people on both sides.”

Looking ahead, Aquarian Consult and its partners are working on several follow-up initiatives, including:

• The launch of an Afri-Caribbean Youth Fellowship Programme
• A series of Diaspora Policy Labs for shared policymaking and learning
• A second summit to be hosted in the Caribbean in 2026
• Broader platforms for trade, education, and creative industry exchange

This partnership is being built through purposeful action and shared values. The foundations are strong because the people leading it, including Prime Minister Drew and Aisha Maina, are not simply visiting each other’s countries. They are making long-term investments in trust, cooperation, and mutual respect.

Media Enquiries:
[email protected]
www.aquarianconsult.com

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The Dolphin Company Announces Leadership Appointments to Support Chapter 11 Restructuring

CANCUN, Mexico, June 13, 2025 /PRNewswire-HISPANIC PR WIRE/ — The Dolphin Company (”the Company”), the largest aquatic theme park operator in Latin America and the world’s leading dolphin company, is pleased to announce that the United States Bankruptcy Court for the District of Delaware entered an order recognizing the effectiveness of the leadership changes implemented in March 2025 to navigate the ongoing Chapter 11 restructuring proceedings for several entities in the group.

Steven Strom, of Odinbrook Global Advisors, was appointed Independent Director, effective March 18th, 2025 and Robert Wagstaff, of Riveron Management Services, was appointed Chief Restructuring Officer, effective March 28th, 2025. Also on that date, Mr. Eduardo Albor was relieved of his duties as an executive and officer of the Company. Since then, Mr. Strom and Mr. Wagstaff have jointly overseen the Company’s management.

These appointments underscore the Company’s commitment to stabilizing operations, preserving value, and executing a viable path out of Chapter 11. Mr. Strom brings over 30 years of experience advising on distressed and special situations, including creditor negotiations, asset sales, valuation, and DIP financings, while Mr. Wagstaff brings 35 years of leadership in Chapter 11 turnarounds, complex restructurings, and integration execution, in Latin America and elsewhere around the world.

Together, they are leading the Company through a Chapter 11 restructuring with an emphasis on animal welfare and safety, stabilizing operations, and maximizing recoveries for stakeholders.

Additional information, including court filings and claims details, is available at veritaglobal.net/dolphinco or by calling 888-733-1434 (U.S./Canada) or 310-751-2633 (International).

ABOUT THE DOLPHIN COMPANY

The Dolphin Company is an aquatic park operator with a global presence, operating 30 parks and dolphin habitats in 8 countries, focusing on interactive experiences with marine mammals and promoting environmental stewardship through education and conservation efforts.

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SAFE HARBOR ANNOUNCES ACQUISITION OF CHRISTOPHE HARBOUR MARINA IN ST. KITTS

DALLAS, May 28, 2025 /PRNewswire-HISPANIC PR WIRE/ — Safe Harbor is excited to announce its newest location in St. Kitts.

Safe Harbor Marinas logo

“We’re extremely pleased to be able to serve the global fleet in this important region with an offering of such high quality,” said Baxter Underwood, CEO of Safe Harbor Marinas.

Safe Harbor’s new location in St. Kitts is a naturally protected harbor with world-class amenities and essential superyacht infrastructure making it the Eastern Caribbean’s next premier yachting destination with the ability to accommodate vessels up to 115 meters in length.

The property is a quick water transfer from Nevis and within easy cruising range of St. Barths, making it a smart, central waypoint, that’s designed with captains and crew in mind.

“We are thrilled to continue growing our footprint throughout the most popular cruising areas. St. Kitts is 30 nautical miles from St. Barths,” says Carolina Corral, Senior Vice President at Safe Harbor Marinas.

“We are excited to offer our captains and crew another location that provides the amenities and service they have come to expect at our facilities. Now in the heart of the Caribbean, we can’t wait to see the fleet in St. Kitts,” says Christian Denhard, Senior Vice President at Safe Harbor Marinas.

Together with Safe Harbor Puerto Del Rey, the Caribbean’s largest marina, and Safe Harbor San Juan, Safe Harbor now offers over 1,000 slips in the Caribbean.

About Safe Harbor Marinas

Safe Harbor is the largest owner and operator of marinas in the world. The company provides exceptional service and memorable experiences for the global boating community.

For more, please visit https://shmarinas.com

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Parkland Announces Management and Business Updates

Bob Espey, President & CEO, Announces Decision to Step Down

Michael Jennings, Chair of the Board, Appointed as Executive Chair

Provides Preliminary Q1 2025 Results Amidst Macroeconomic and Regulatory Volatility

CALGARY, AB, April 16, 2025 /PRNewswire- Hispanic PR Wire/ — Parkland Corporation (”Parkland” or the “Company”) today announced key management and business updates.

CEO Succession

Bob Espey has informed the Board of Directors that he will step down as President and Chief Executive Officer of Parkland.

“On behalf of the Board, I would like to thank Bob for his vision and leadership over the last fifteen years as President & CEO,” said Michael Jennings, Executive Chair of Parkland. “Bob has led Parkland through a period of exponential growth, transforming the Company from a small regional fuel retailer into one of Canada’s leading fuel and convenience retailers with international operations in twenty-six countries. We thank him for his unwavering commitment and dedication.”

“Serving as Parkland’s CEO has been the opportunity of a lifetime. I want to thank the entire Parkland team — past and present — for their incredible dedication and drive. I am proud of what we have built together,” said Mr. Espey. “Over the past few months, it became clear that stepping down and announcing my departure may help bring resolution to the situation with Simpson Oil Limited and benefit all shareholders. I remain deeply committed to Parkland and will support a smooth transition to new leadership. I look forward to working closely with Michael in his new role as Executive Chair.”

The Board of Directors has formed a CEO search committee (the “Search Committee”) comprised of independent directors to oversee an extensive executive search process to select a qualified candidate to replace Mr. Espey. Mr. Espey’s deep understanding of Parkland’s operations will provide continuity during the search process. He will stay on until the appointment of a new CEO, the completion of the strategic review, or December 31, 2025, whichever occurs first.

Update to Board Responsibilities

Effective immediately, Michael Jennings is appointed Executive Chair. In addition to providing continued leadership to the Board, Mr. Jennings will remain focused on the governance and delivery of a disciplined strategic review process which is being led by a Special Committee of experienced directors, supported by Goldman Sachs Canada and BofA Securities.

The strategic review aims to identify opportunities to maximize shareholder value by evaluating the current business strategy and optimization opportunities, while also considering alternatives including asset divestments, acquisitions, transformative business combinations and a sale of the Company.

In line with best corporate governance practices, James Neate is appointed Lead Independent Director of the Board.

Q1 2025 Preliminary Results

Parkland has a diversified and resilient business. Its base business is well positioned and retains significant operational flexibility to navigate macroeconomic uncertainty on the horizon, which is impacting fuel demand and unit margins.

Recent regulatory developments in Canada and the United States have created volatility and intensified market disruptions. These are curtailing the profitability and movement of refined products into the United States and creating structural shifts in climate and carbon compliance programs.

For the first quarter of 2025, Parkland expects to deliver Adjusted EBITDA of approximately $375 million.

  • Canada expects to deliver Adjusted EBITDA of approximately $110 million. While our base fuel retailing, convenience and supply business performed in line with our expectations, the quarter was impacted by a commercial decision to wind down our Californian compliance market position1. While these markets have historically benefited our strategy, and been profitable, given the broader shift in the macro and regulatory environment listed above, we chose to fully exit our positions in the first quarter, resulting in a charge of approximately $55 million.
  • International expects to deliver Adjusted EBITDA of approximately $181 million. This reflects strong underlying commercial and wholesale performance, and continued strength in our South American region, as well as the translation impact of a strengthening U.S. dollar.
  • USA expects to deliver Adjusted EBITDA of approximately $16 million. We continue to see macro pressures impacting fuel and convenience demand in line with broader industry trends, as well as competitive market dynamics which are impacting unit margins. Furthermore, a core tenet of our U.S. strategy, which is capitalizing on supply arbitrage opportunities moving refined product between Canada and the U.S., has been impacted by the macro-economic and regulatory developments noted above.
  • Refining expects to deliver Adjusted EBITDA of approximately $79 million, which includes the successful completion of a three-week planned maintenance event. The refinery performed safely and reliably in the first quarter which allowed us to benefit from favourable market conditions.

The 2025 Adjusted EBITDA guidance of $1.8 billion to $2.1 billion was purposefully broad to reflect the potential impact of ongoing macroeconomic volatility. Based on current market conditions, Parkland now expects results to be toward the lower end of that range.

Parkland will release its first quarter 2025 results after market close on May 5, 2025. The Annual General Meeting of Shareholders will be held at 9:00 a.m. MT on May 6, 2025, in Calgary, Alberta.

The financial information contained in this release is preliminary, unaudited, and subject to change based on completion of the Company’s quarter-end financial close process and final accounting review.

________________________________


1 These positions are held within our integrated Canadian logistics business, which is reported within the Canada segment.

About Parkland Corporation

Parkland is a leading international fuel distributor, marketer, and convenience retailer with safe and reliable operations in twenty-six countries across the Americas. Our retail network meets the fuel, and convenience needs of everyday consumers. Our commercial operations provide businesses with fuel to operate, complete projects and better serve their customers. In addition to meeting our customers’ needs for essential fuels, Parkland provides a range of choices to help them lower their environmental impact, including manufacturing and blending renewable fuels, ultra-fast EV charging, a variety of solutions for carbon credits and renewables, and solar power. With approximately 4,000 retail and commercial locations across Canada, the United States, and the Caribbean region, we have developed supply, distribution, and trading capabilities to accelerate growth and business performance.

Our strategy is focused on two interconnected pillars: our Customer Advantage and our Supply Advantage. Through our Customer Advantage, we aim to be the first choice of our customers through our proprietary brands, differentiated offers, extensive network, competitive pricing, reliable service, and compelling loyalty program. Our Supply Advantage is based on achieving the lowest cost to serve among independent fuel marketers and distributors in the hard-to-serve markets in which we operate, through our well-positioned assets, significant scale, and deep supply and logistics capabilities. Our business is underpinned by our people and our values of safety, integrity, community, and respect, which are embedded across our organization.

Forward-Looking Statements

Certain statements contained herein constitute forward-looking information and statements (collectively, “forward-looking statements”). When used the words “expect”, “will”, “could”, “would”, “believe”, “continue”, “pursue” and similar expressions are intended to identify forward-looking statements. In particular, this news release contains forward-looking statements with respect to, among other things: the expected first quarter 2025 consolidated Adjusted EBITDA of Parkland and the expected first quarter 2025 Adjusted EBITDA of each operating segment (each calculated consistently as set out in section 16.A. of the management’s discussion and analysis for the quarter ended December 31, 2024, and note 26(a) to the consolidated financial statements for the year ended December 31, 2024, each dated March 5, 2025); Parkland’s expectation of being within the lower end of the 2025 Adjusted EBITDA Guidance range of $1.8 to $2.1 billion; and Mr. Espey remaining President and CEO until the earlier of an appointment of a new CEO, the completion of the strategic review, or December 31, 2025.

These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in such forward-looking statements. No assurance can be given that these expectations will prove to be correct and such forward-looking statements included in this news release should not be unduly relied upon. These forward-looking statements speak only as of the date of this news release. Parkland does not undertake any obligations to publicly update or revise any forward-looking statements except as required by securities laws. Actual results could differ materially from those anticipated in these forward-looking statements as a result of numerous risks, assumptions and uncertainties including, but not limited to: Parkland’s quarter-end financial close procedures; general economic, market and business conditions; regulatory changes; micro and macroeconomic trends and conditions, including increases in interest rates, inflation, imposition of tariffs and fluctuating commodity prices; Parkland’s ability to execute its business strategy; the results of Parkland annual general meeting of shareholders; and any other factors, many of which are beyond the control of Parkland. See also the risks and uncertainties described under the headings “Cautionary Statement Regarding Forward-Looking Information” and “Risk Factors” in Parkland’s current Annual Information Form, and under the headings “Forward-Looking Information” and “Risk Factors” in Parkland’s Management’s Discussion and Analysis for the most recently completed financial period, each as filed on SEDAR+ and available on Parkland’s website at www.parkland.ca. The forward-looking statements contained in this news release are expressly qualified by this cautionary statement.

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PaySett Corporation expands its presence in the Dominican Republic via its regional payments partnership with JMMB Bank

PaySett’s market proven PayBank® solution will slot seamlessly into the bank’s
infrastructure to support its payments business.

ATLANTA and SANTO DOMINGO, Dominican Republic, April 8, 2025 /PRNewswire- Hispanic PR WirePaySett Corporation a global leader of payment solutions and JMMB Bank announced today an expansion of their regional partnership to include the Dominican Republic. This partnership is expected to continue to increase electronic payments adoption in the country.

PaySett Corporation

Jesus Garcia, Global VP of Business Development stated “For nearly two decades, PaySett´s solutions have been providing critical software infrastructure to power electronic payments in the Dominican Republic for consumers, businesses, and government agencies. This partnership is key for us, as we continue to grow in the Dominican Republic and represents our commitment to regional financial institutions, like the JMMB Group, that aim to better manage operational costs and facilitate the transfer of funds for their clients throughout their organizations.”

“At JMMB, we are constantly betting on innovation. We are committed to offering the best solutions for managing cash flow by bringing to our customers innovative tools to optimize their operations. This strategic alliance with PaySett Corporation represents a crucial step toward modernization of financial services in the Dominican Republic. Together we are driving access to payment solutions which facilitate financial inclusion to a large number of consumers while contributing to a sustainable growth in the country” according to Luis Bogaert, JMMB Bank CEO.

About PaySett Corporation

Atlanta Georgia based PaySett Corporation is a global provider of payment software solutions. PaySett provides products/services to assist global financial entities to effectively manage the way money moves throughout their organizations and for their customers. PaySett’s two decades of experience moving payments through national and international payment networks has allowed for the development of advance payment software for assisting global banks with the capability to enhance their regional and global payment network processing capabilities. Twelve of the top twenty global banks process payments through PaySett software.

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Global Sae-A Group Completes Construction of 36,000-Spindle Third Spinning Mill in Costa Rica

CARTAGO, Costa RicaOct. 14, 2024 /PRNewswire/ — Global Sae-A Group, the holding company of Sae-A Trading, one of the world’s largest apparel manufacturer, held an opening ceremony for its third spinning mill in Costa Rica on the 11th.

From left to right: WK Kim, Chairman of Global Sae-A; President Rodrigo Chaves; and Keun Seok Jeon, South Korean Ambassador to Costa Rica at the opening ceremony of Sae-A Spinning’s third spinning mill. (Photo courtesy of Global Sae-A)

The ceremony was attended by prominent figures including President Rodrigo Chaves Robles of Costa Rica, Minister of Foreign Trade Manuel Tovar, Korean Ambassador Keun Seok Jeon, and over 80 buyers.

From left to right: Jina Kim, CEO of Global Sae-A; Sang Soon Han, CEO of Sae-A Spinning; WK Kim, Chairman of Global Sae-A; President Rodrigo Chaves; Keun Seok Jeon, South Korean Ambassador to Costa Rica; Manuel Tovar Rivera, Minister of Foreign Trade; Saila Kim, Vice President of Sae-A Trading; and Debora Moon, CEO of Sae-A Trading celebrating the opening of Sae-A Spinning’s third spinning mill. (Photo courtesy of Global Sae-A)

In his remarks, President Rodrigo Chaves said, “This is an occasion to once again reaffirm the cooperative relationship we have built on trust, stability, and mutual respect with Global Sae-A, which has played a central role in Costa Rica’s development.”

The newly completed third spinning mill of Sae-A Spinning is located in Cartago, about 20 kilometers southeast of the capital, San José. The facility has a capacity of 36,000 spindles and can produce 8 million kg of yarn annually. With this addition, Sae-A Spinning’s total capacity now reaches 106,000 spindles, securing an annual yarn production of 24 million kg. This expansion enhances economies of scale and positions the company to flexibly meet the evolving demands of its global customers.

Global Sae-A entered the Costa Rica market in 2015, establishing its yarn production facility, Sae-A Spinning, which produces high-quality yarn. The company achieved full vertical integration of the entire apparel manufacturing process—from spinning, knitting, dyeing, and sewing—a first for Korea’s apparel OEM industry.

Over the past decade, Global Sae-A has invested USD 200 million in Costa Rica, starting with the operation of its first mill (34,000 spindles, 8 million kg annual production) and followed by the completion of its second mill in 2022 (36,000 spindles, 8 million kg annual production). With the completion of its third mill, Sae-A Spinning has tripled its production capacity and expanded its ability to produce a wide range of yarns in response to rapidly changing market trends.

Global Sae-A continues to explore investment opportunities in Latin America, in alignment with the growing nearshoring trend, where buyers seek to position production facilities closer to consumer markets.

WK Kim, Chairman of Global Sae-A Group, commented, “With this expansion, we are optimizing CAFTA tariff benefits for duty-free exports to the U.S., further strengthening the global textile supply chain.” He continued, “Sae-A Spinning has been a leader in sustainability by using 100% U.S.-grown cotton, ensuring traceable and eco-friendly production processes. We remain committed to maintaining our leadership through our traceability system, sustainability certifications, and green manufacturing processes.”

Global Sae-A Group continues its growth as a global conglomerate, encompassing the world’s largest apparel manufacturer and exporter Sae-A Trading, fabric manufacturer Wintex, sportswear production specialist Tegra, fashion brands In The F and S&A, as well as the top-ranked international construction company Ssangyong Engineering & Construction, and corrugated paper and packaging company Tailim.

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Registration Open for ICANN DNS Symposium and LAC Domain Names Week

The Series of Events Runs From 23 to 26 September 2024

MONTEVIDEO, Uruguay, July 17, 2024 /PRNewswire-HISPANIC PR WIRE/ — Registration is now open for the 2024 Internet Corporation for Assigned Names and Numbers (ICANN) DNS Symposium (IDS) and the Latin American and Caribbean (LAC) Domain Names Week. Both events will be held in Santa Marta, Colombia and accessible online.

ICANN logo

Commencing with a full day of plenary sessions, the week-long series of events promises a comprehensive exploration into the pivotal issues that impact the Domain Name System (DNS) landscape. These events are intended to foster ongoing collaboration among relevant stakeholders, which is key to ensuring the security, stability, and resiliency of DNS, which in turn supports a single, globally interoperable Internet. The schedule of events:

  • Monday, 23 September – Plenary Sessions (IDS and LAC Domain Names Week)
  • Tuesday, 24 September – LAC Domain Names Week
  • Wednesday, 25 September – IDS
  • Thursday, 26 September – DNS Community Day by the DNS Operations, Analysis, and Research Center (DNS OARC)

LAC Domain Names Week brings together individuals from the public and private sectors, as well as technical communities interested in exploring topics related to the DNS. Participants include registries, registrars, country code top-level domain (ccTLDs) and generic top-level domain (gTLD) resellers, intellectual property lawyers, and other interested professionals. This year, ICANN is organizing the event with the Latin American and Caribbean Address Registry, the Latin American and Caribbean Association of ccTLDs, the Internet Society, the Public Interest Registry, the Ministry of ICT of Colombia, and the ccTLD .CO.

The theme of IDS 2024 is “Navigating the Future: Innovations and Challenges in DNS Operations”.

“This marks the first time IDS 2024 will be hosted in Latin America since initiating the symposium in 2017,” said Matt Larson, VP of Research in the Office of the CTO, ICANN. “This opportunity is exciting and timely, with the region emerging as a dynamic hub of technological advancement and digital innovation”.

IDS is intended for attendees in the DNS industry, such as DNS hosting providers and others who operate DNS infrastructure, generic top-level domain (gTLD) brand and geographic registries, ICANN-accredited registrars, gTLD resellers, gTLD hosting providers, and registry service providers.

“Fostering these technical dialogues in a country that stands as the fourth-largest Information and Communication Technologies (ICT) market in Latin America is significant. It amplifies our collective impact on regional digital advancement,” said Rodrigo de la Parra, VP, Stakeholder Engagement, Latin America and the Caribbean, ICANN.

Please visit our registration page to sign up.

About ICANN
ICANN’s mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a nonprofit public benefit corporation with a community of participants from all over the world.

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Guyana Born, Caribbean American Entrepreneur Is Nominee For Inaugural Caribbean POSH ICON WOMAN Award

CARIBPR WIRE, New York, NY, Fri. May 24, 2024: Guyana-born, Caribbean American entrepreneur and advocate, Felicia J. Persaud, is among the just announced inaugural honorees of the Caribbean POSH ICON WOMAN Awards.

Persaud, the founder of CaribPR Wire, Invest Caribbean, News Americas and Hard Beat Communications, is one of only four Guyanese nominated for this year’s awards and the only one in the category of Entrepreneurship and Business Excellence.

The Inaugural Caribbean Posh Icon Awards, founded by Caribbean Posh Magazine, is a new yet significant part of the Caribbean Posh Weekend Event and is designed to celebrate and empower Caribbean women.

“Our aim is to build a space that amplifies the way Caribbean women are celebrated and recognized for their achievements,” commented founder Janette Brin.

“It’s truly an honor to be among the many amazing Caribbean women who have made the list of top nominees for the inaugural, Caribbean POSH ICON WOMAN Awards, set for Caribbean American Heritage Month in the U.S. Virgin Islands as part of the Caribbean Posh Weekend,” said Persaud. “Being recognized by your own community and especially fellow Caribbean women entrepreneurs as amazing as Janette, makes it incredibly more special.

To vote for Persaud Click HERE and scroll down to the Entrepreneurship and Business Excellence section.

Persaud is also an award-winning Caribbean immigrant journalist, news editor, columnist and advocate, renowned for her impactful contributions across multiple industries. A staunch advocate for the Caribbean Diaspora, she spearheaded the Carib ID movement in 2008, leading the charge of ensure Caribbean nationals were able to count in the US Census. Her relentless advocacy over 12 years resulted in Caribbean nationals and immigrants being able to register their ancestry on the 2020 census forms. She continues her passionate advocacy for immigration reform, contributing a weekly column to the historic Amsterdam News.

Her expertise on the Caribbean has led to esteemed recognition through interviews on major media platforms such as AP, CNN, BBC, and The New York Times, alongside a listing in the US State Department Speakers Database as an expert on the Caribbean.

The Caribbean Posh Weekend is one of the most empowering event for Caribbean and Caribbean American women that has been held since 2017 in St. Thomas, United States Virgin Islands. This year’s weekend is set for June 28-30, 2024. This highly anticipated event will bring together women in business from across the region to foster sisterhood, collaboration, and celebration. The Caribbean Posh Icon Woman Awards will also honour the esteemed Dr. Yvette Noel-Schure of Schure Media Group, as the inaugural award recipient of the Pioneering ICON.

In addition to the Icon Woman Awards, Caribbean Posh Weekend features many other exciting highlights. The event offers vendor and partnership opportunities, allowing businesses and organizations to showcase their products and services to a diverse audience. This is a chance for entrepreneurs to connect with potential customers and collaborators, expanding their reach within the Caribbean community. See more at caribbeanposh.com/wkd.

EDITOR’S NOTE: An image for use with this story is available HERE

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Curaҫao takes important step towards a sustainable energy future with Wärtsilä Battery Energy Storage System

Aqualectra and Wärtsilä representatives celebrate the order of a 25 MW / 25 MWh Battery Energy Storage System (BESS) to the Caribbean island of Curaҫao
From left to right: Rudolf Garmes, Joseph Everon, Reagan Celestijn, Marc Tarbox, Tganni Louisy, Neysa Isenia, Vianney Muzo, Staffan Nygard, Mathias West, Christoffer Ek, Edul Raphaela, Granger Jahnastasio.

CARIBPR WIRE, WILLEMSTAD, Curaçao, May 20, 2024: Technology group Wärtsilä will supply the Caribbean island of Curaҫao with a 25 MW / 25 MWh Battery Energy Storage System (BESS). The system will enable the expansion of renewable energy capacity and the reduction of carbon emissions, representing an important step towards a sustainable energy future for the island. The order was placed by Aqualectra, Curacao’s government owned utilities company, and will be booked by Wärtsilä in Q2, 2024.

The BESS and the GEMS Digital Energy Platform will provide grid stability and reliability, reduce unserved energy and help mitigate the risk of brownouts and blackouts. In addition, the BESS system will allow Aqualectra to expand their renewables’ vision thus allowing more renewable generation in the power system. The BESS system will also help smooth the intermittency of renewables.

“Aqualectra’s strategic objective is to provide the community with affordable, sustainable, and reliable electricity. The Wärtsilä solution will support all these objectives through reducing generation costs, enabling the integration of renewables, and decreasing CO2 emissions, while providing high reliability,” comments Joseph Everon, Advisor to the CTO at Aqualectra.

The order with Wärtsilä follows a detailed modelling of the power system to determine the best way forward.

“The BESS and GEMS provide the reserves needed to improve asset loading, and therefore efficiency, availability of energy, grid stability and reliability. Wärtsilä’s leading technologies and our capabilities of lifecycle services will support Aqualectra’s vision of a sustainable energy future. We are pleased to continue our close partnership with this project,” says Christoffer Ek, Director of Decarbonisation services at Wärtsilä Energy.

“The Caribbean has been an important region for Wärtsilä for decades and we have established many long-term relationships over that time. Aqualectra has been one of those great partners and this announcement to add BESS to their system with Wärtsilä is another sign of that strong relationship. Wärtsilä is here with solutions and capabilities for the Caribbean, and we are excited to continue serving this market for decades to come,” says Jon Rodriguez, Energy Business Director at Wärtsilä Energy.

The Wärtsilä equipment is scheduled for delivery in Q1/2025, and the project is expected to be fully operational by the end of Q2/2025.

Aqualectra is an existing Wärtsilä customer. The company operates three Wärtsilä engine power plants comprising a total of 16 generating sets.

All Wärtsilä releases are available at www.wartsila.com/media/news-releases and at news.cision.com/wartsila-corporation where also the images can be downloaded. Use of the image(s) is allowed only in connection with the contents of this press release. Wärtsilä images are available at www.wartsila.com/media/image-bank.

Wärtsilä Energy in brief
Wärtsilä Energy is at the forefront of the transition towards a 100% renewable energy future. We help our customers and the power sector to accelerate their decarbonisation journeys through our market-leading technologies and power system expertise. Our solutions include flexible engine power plants, energy storage and optimisation technology, and services for the whole lifecycle of our installations. Our engines are future-proof and can run on sustainable fuels. Our track record comprises 79 GW of power plant capacity, of which 18 GW are under service agreements, and over 125 energy storage systems, in 180 countries around the world.
www.wartsila.com/energy

Wärtsilä in brief
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve environmental and economic performance. Our dedicated and passionate team of 17,800 professionals in more than 280 locations in 79 countries shape the decarbonisation transformation of our industries across the globe. In 2023, Wärtsilä’s net sales totalled EUR 6.0 billion. Wärtsilä is listed on Nasdaq Helsinki.
www.wartsila.com

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Curazao da un paso importante hacia un futuro energético sostenible con el sistema de almacenamiento de energía en batería Wärtsilä

Los representantes de Aqualectra y Wärtsilä celebran el pedido de un sistema de almacenamiento de energía en batería (BESS) de 25 MW / 25 MWh para la isla caribeña de Curazao
De izquierda a derecha: Rudolf Garmes, Joseph Everon, Reagan Celestijn, Marc Tarbox, Tganni Louisy, Neysa Isenia, Vianney Muzo, Staffan Nygard, Mathias West, Christoffer Ek, Edul Raphaela y Granger Jahnastasio.

CARIBPR, WILLEMSTAD, Curazao, May 21, 2024: El grupo tecnológico Wärtsilä suministrará a la isla caribeña de Curazao un sistema de almacenamiento de energía en batería (BESS) de 25 MW / 25 MWh. El sistema permitirá la expansión de la capacidad de energía renovable y la reducción de las emisiones de carbono, lo que representa un paso importante hacia un futuro energético sostenible para la isla. El pedido fue realizado por Aqualectra, la empresa de servicios públicos propiedad del gobierno de Curazao, y será reservado por Wärtsilä en el segundo trimestre de 2024.

El BESS y la plataforma de energía digital GEMS ofrecerán estabilidad y confiabilidad a la red, reducirán la energía no servida y ayudarán a mitigar el riesgo de apagones y apagones. Además, el sistema BESS permitirá a Aqualectra ampliar la visión de sus energías renovables, permitiendo así una mayor generación renovable en el sistema eléctrico. El sistema BESS también ayudará a suavizar la intermitencia de las energías renovables.

“El objetivo estratégico de Aqualectra es ofrecer a la comunidad electricidad asequible, sostenible y confiable. La solución Wärtsilä apoyará todos estos objetivos a través de la reducción de costos de generación, permitiendo la integración de energías renovables y disminuyendo las emisiones de CO2, al tiempo que proporciona alta confiabilidad”, comenta Joseph Everon, asesor del director de tecnología de Aqualectra.

El pedido con Wärtsilä sigue un modelo detallado del sistema de energía para determinar el mejor camino a seguir.

“Los sistemas BESS y GEMS proporcionan las reservas necesarias para mejorar la carga de activos y, por lo tanto, eficacia, disponibilidad de energía, estabilidad de red y confiabilidad. Las tecnologías líderes de Wärtsilä y nuestras capacidades de servicios de ciclo de vida apoyarán la visión de Aqualectra de un futuro energético sostenible. Nos complace continuar nuestra estrecha asociación con este proyecto”, dice Christoffer Ek, director de servicios de descarbonización de Wärtsilä Energy.

“El Caribe ha sido una región importante para Wärtsilä durante décadas y hemos establecido muchas asociaciones de larga duración durante ese tiempo. Aqualectra está entre esos grandes socios y este anuncio de agregar a BESS a su sistema con Wärtsilä es otra señal de esa fuerte asociación. Wärtsilä está aquí con soluciones y capacidades para el Caribe, y estamos muy contentos de continuar sirviendo a este mercado en las próximas décadas”, dice Jon Rodríguez, director de la división de energía de Wärtsilä Energy.

El equipo Wärtsilä está programado para su entrega en el primer trimestre de 2025, y se espera que el proyecto esté completamente operativo para finales del segundo trimestre de 2025.

Aqualectra ya es cliente de Wärtsilä. La empresa opera tres centrales de energía de motores de Wärtsilä que incluyen un total de 16 grupos electrógenos.

Todos los comunicados de prensa de Wärtsilä están disponibles en, www.wartsila.com/media/news-releases y en news.cision.com/wartsila-corporation donde también se pueden descargar las imágenes. El uso de la (s) imagen(es) solo está permitido en conexión con el contenido de este comunicado de prensa. Las imágenes de Wärtsilä están disponibles en www.wartsila.com/media/image-bank.

Wärtsilä Energy en resumen
Wärtsilä Energy lidera la transición hacia un futuro energético cien por ciento renovable. Ayudamos a nuestros clientes y al sector de energía a acelerar sus procesos de descarbonización a través de nuestras tecnologías líderes en el mercado y experiencia en sistemas de energía. Nuestras soluciones incluyen centrales eléctricas de motores flexibles, tecnología de almacenamiento y optimización de energía y servicios para todo el ciclo de vida de nuestras instalaciones. Nuestros motores están preparados para el futuro y pueden funcionar con combustibles sostenibles. Nuestra trayectoria incluye 79 GW de capacidad de central eléctrica, de los cuales 18 GW están bajo acuerdos de servicio y más de 125 sistemas de almacenamiento de energía distribuidos a 180 países en todo el mundo.
www.wartsila.com/energy

Wärtsilä en resumen
Wärtsilä es un líder mundial en tecnologías innovadoras y soluciones de ciclo de vida para los mercados marino y energético. Enfatizamos la innovación en tecnología y servicios sostenibles para ayudar a nuestros clientes a mejorar continuamente el rendimiento ecológico y económico. Nuestro equipo dedicado y apasionado de 17.800 profesionales en más de 280 ubicaciones en 79 países da forma a la transformación de la descarbonización de nuestras industrias en todo el mundo. En 2023, las ventas netas de Wärtsilä alcanzaron un total de 6.0 mil millones de euros. Wärtsilä cotiza en el Nasdaq Helsinki.
www.wartsila.com

Una foto asociada con este comunicado de prensa está disponible en https://www.globenewswire.com/NewsRoom/AttachmentNg/a8af488e-6f63-4ea6-91b8-936849dd227f


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CORE GROUP RESOURCES EXPANDS FOOTPRINT WITH NEW OPERATION IN TRINIDAD AND TOBAGO

CORE GROUP RESOURCES EXPANDS FOOTPRINT WITH NEW OPERATION IN TRINIDAD AND TOBAGO

HOUSTON, May 15, 2024 /PRNewswire-HISPANIC PR WIRE/ — Core Group Resources, a leader in providing personnel to multiple industries by identifying, hiring, and growing the right talent, is pleased to announce the opening of Core Trinidad, Ltd. This strategic expansion is designed to better serve Core Group clients in the region, with a focus on serving energy, maritime, construction and related industries. The company will focus on maximizing Trinidadian content, meaning wherever possible, personnel will be local nationals supporting Trinidadian companies, contributing to a positive economic impact in Trinidad and Tobago.

Core Group Resources

“We are excited to bring our decades of local experience and hiring expertise together with our network of skilled local professionals to meet the growing needs of our customers in the region,” said Matt Fuhrman, CEO of Core Group. “Establishing local operations will not only support the Trinidadian economy but also ensure the best possible service to our clients, under the experienced direction of Dan O’Connor, and create lasting career opportunities for our candidates.”

Dan O’Connor, Vice President of Core Group Caribbean, will manage the new operation in Trinidad. O’Connor has more than 20 years’ experience in corporate operations management and has established several companies in Trinidad since 2004, bringing deep relationships and expertise to Core Group’s venture.

As part of its global expansion strategy, Core Group is bringing its proprietary placement systems, software and processes to work closely with major E&P companies, independents, service contractors and locally owned businesses in the region to provide quality personnel in technical and non-technical, high-demand roles.

In line with the company’s commitment to safety and operational excellence, Core Trinidad, Ltd., will be STOW-TT Certified (Safe TO Work in Trinidad and Tobago) for high-risk environments. For candidates and customers interested in learning more about Core Trinidad’s services, please visit https://www.coregroupresources.com/core-trinidad.

About Core Group Resources:
Core Group Resources is a dynamic company specializing in the provision of personnel via executive search, recruiting, staffing, consulting, and contracting. Dedicated to connecting passionate professionals with leading organizations, they excel in various sectors, including maritime, healthcare, technology, renewable energy and more. Their commitment to excellence and tailored services makes Core Group a trusted partner in achieving business success. For additional information, please visit www.coregroupresources.com.

About Core Trinidad, Ltd.
Core Trinidad, Ltd. was established in 2024 as a subsidiary of Core Group Resources, leveraging the parent company’s depth of expertise and ability to provide quality personnel via executive search, recruiting, staffing, consulting, and contracting. Core’s local operation serves major E&P companies, independents, service contractors and locally owned businesses in Trinidad and Tobago. For additional information, please visit: www.coregroupresources.com/core-trinidad.

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St Kitts and Nevis unveils the Investment Gateway Summit

CARIBPR WIRE, Basseterre, St. Kitts, Feb. 29, 2024: The Government of St Kitts and Nevis proudly announces a landmark achievement in its ongoing commitment to realizing the Sustainable Island State Agenda. In a ground-breaking move, the nation unveils an unprecedented initiative aimed at fostering collaboration and investment to propel the twin-federation into a prosperous future.

This pivotal moment not only signifies a significant stride towards sustainability but also underscores the Government’s visionary approach to uniting its global citizens. In an extraordinary display of inclusivity, St Kitts and Nevis extends its arms to every citizen worldwide, ushering them to partake in shaping the nation’s trajectory.

The Government will host their inaugural event, “The Investment Gateway Summit” in May, marking a historical moment in the country’s journey towards fulfilling the Sustainable Island State Agenda. This momentous event presents an unparalleled opportunity to collaborate and invest in shaping the future of the twin-federation.

It’s a personal invitation from the Prime Minister of St Kitts and Nevis, Honourable Dr. Terrance Drew, and his Government to engage citizens and investors to come to the country for this exclusive inaugural Investment Gateway Summit taking place from 11 to 15 May 2024!

Through this forward-thinking endeavour, the Government unites individuals under a common banner – that of being a proud citizen of St Kitts and Nevis, while fostering opportunities for success as entrepreneurs, investors, and innovators.

Each day of the five-day Summit promises unique events and interactions with the leaders of the country and global experts to ensure an engaging and interactive experience in the twin-island federation.

Who will attend the Summit?

This Summit is all about the St Kitts and Nevis citizens. The event also promises a mix of discerning investors, and high-net-worth individuals (HNWIs) seeking prospects; prospective Citizenship by Investment (CBI) applicants and entrepreneurs, CEOs and C-Suite businesspeople and the wider investor immigration community.

Why is this Summit not to be missed?

This is an opportunity to connect with like-minded global citizens, investors, HNWIs and special guests, as well as identify potential new business opportunities in the idyllic twin-island federation. This unique platform will unlock new ventures for growth throughout various sectors of the country’s economy, including agriculture, information technology, renewable energy and tourism.

From diverse panel discussions and networking opportunities to exclusive investment highlights and site visits, the Summit is crafted to connect, collaborate and celebrate the country and its global citizens.

Investment Opportunities in St Kitts and Nevis

To showcase St Kitts and Nevis’ commitment to the Sustainable Island State Agenda, the Summit will highlight initiatives that global investors can participate in to nurture community development, empower businesses and foster growth and development.

The Government of St Kitts and Nevis together with the Citizenship by Investment Unit (CIU) look forward to hosting this riveting event and opening their nation‘s doors to explore the twin federation’s active investment projects, spectacular beaches, distinct tourism amenities and luxury accommodation.

Please click here to secure your exclusive spot at the Investment Gateway Summit.

This is not just a unique investment opportunity in a tropical Caribbean country, it is a meeting of minds to form meaningful connections, through engaging workshops and insightful panel discussions. Additionally, the Government aims to build strong communities with shared values of excellence.

Get Involved

Should you like to promote your brand, business services or enquire about sponsorship opportunities, you can leave your comment here with your interest in the contact form, and you will receive a response with available packages.

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Pioneering Job Career Program Launched By UAE And Saudi Arabia Welcomes Global Talent, Including Caribbean Nations

CARIBPR WIRE, Dubai, UAE, Weds. January 3rd 2024: Vanguard MENA, a prominent private equity firm based in the Middle East, has unveiled the Gulf Career Program following the Global Labor Market Conference 2023 held in Riyadh, Saudi Arabia. Minister of Tourism Ahmed Al Khateeb emphasized the Kingdom’s commitment to generating 250,000 job opportunities for Expo 2030 and an additional one million jobs by that year during the conference.

Recognized by Vanguard MENA’s Managing Partner Jassim Al-Thani as a pivotal catalyst for regional growth, the Gulf Career Program focuses on the dynamic economies of the UAE and Saudi Arabia. With a global reach extending to 56 countries and a target of 100,000 participants, the program aims to stimulate international career development and attract talent to the vibrant Gulf region. Aligned with Saudi Arabia’s Vision 2030 and the UAE Economic Vision 2030, it underscores Vanguard MENA’s dedication to driving innovation and progress.

Supported by a substantial $10 million USD fund allocated for its development, the Gulf Career Program will back localized training initiatives, offer financial aid to selected regions, and strengthen its commitment to empowering the entire region. Participants will gain access to e-training platforms, global career seminars, and career mentorship.

Launching registration in stages, the program will progressively debut across diverse regions on www.gulfcareerprogram.com. This rollout encompasses North and South America, Europe, Africa, Asia, and The Caribbean, featuring tailored seminars and interviews. Serving as a vital link connecting global talent with opportunities in the GCC region, the initiative capitalizes on the unique strengths of Saudi Arabia and the UAE. Its objective is to establish a vibrant ecosystem, enabling professionals worldwide to actively contribute and thrive within the flourishing Gulf economies.

The Caribbean region takes the lead in open registration until February 15th, followed by scheduled regional interviews and career seminars locally hosted from March 12th. Individuals eager to pursue their ideal job and relocate to the Gulf region can register online at www.gulfcareerprogram.com.

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About Vanguard MENA

Vanguard LLC (MENA) is a premier private equity firm, recognized for its formidable leadership within the burgeoning Middle Eastern market. With assets under management reaching $124 billion, we are positioned at the forefront of driving growth and innovation in this dynamic region. Operating out of Dubai, United Arab Emirates, our strategic presence enhances our ability to capitalize on the high-growth opportunities that the Middle East offers. www.vanguardmena.com

For further media inquires or information please contact: [email protected]


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PaySett Corporation expands its regional payments partnership with Sagicor

The real time payments (RTP) solution PayExpedite® will further expand the financial institution’s payment capabilities in Barbados under the Amazon Web Services (AWS) platform.

ATLANTA and BRIDGETOWN, Barbados, Oct. 24, 2023 /PRNewswire-HISPANIC PR WIRE/ – PaySett Corporation a global provider of payment solutions and Sagicor Bank (Barbados) announced today the launch of the bank’s new real time payments service based on the ISO 20022 messaging standard running under the AWS platform.

George Thomas, CEO Sagicor Bank Barbados

George Thomas, CEO of Sagicor Bank (Barbados) stated, “As the region’s first digital bank, we are duty bound to work with our partners to ensure that their technology posture is robust, modern, and forward-thinking. We partnered with PaySett to future proof their solution and as such we worked with them to certify their platform in the cloud. This is a mutually beneficial and monumental achievement which is the first of its kind in the anglophone Caribbean.”

Jesus Garcia VP of Business Development at PaySett Corporation added, “The Sagicor Bank real time payments implementation with our market proven PayExpedite® solution demonstrates the product’s flexibility to adapt to different operating environments of our customers while at the same time providing seamless integration with Sagicor Bank’s core banking system and origination channels, as well as the local clearing house. Our research indicates that over the coming years regional financial institutions will be looking to move some of their infrastructure to cloud platforms such as AWS in order to streamline operations and reduce costs. We are delighted to support these efforts. Additionally Sagicor Bank’s future electronic payment offerings will be backed by a world class payments engine that will complement the bank’s future strategy and is capable of supporting different types of payment services including P2P, digital wallets, eCommerce, and others for consumers, businesses, and government institutions.”

About PaySett Corporation

Atlanta Georgia based PaySett Corporation is a global provider of payment software solutions. PaySett provides products/services that allow global financial institutions  to effectively manage the way money moves throughout their organizations and for their customers. PaySett’s two decades of experience moving payments through national and international payment networks has allowed for the development of advance payment software for assisting global institutions with the capability to enhance their regional and global payment network processing capabilities. Twelve of the top twenty global financial institutions process payments through PaySett software.

About Sagicor Bank (Barbados)

Sagicor Bank (Barbados) is a dynamic digital financial institution offering commercial banking services to personal and business clients. We provide unmatched benefits and convenience to clients in our portfolio supported by a diversely skilled team located in Barbados. We are leading the digital banking revolution by boldly presenting banking options that are easy-to-get, simple-to-use, safe and secure and rewarding. Find out more by visiting www.sagicor.bank, Instagram, Facebook, LinkedIn, Twitter or YouTube.

Sagicor Bank is a wholly-owned subsidiary of Sagicor Financial Company. Sagicor Financial Company Ltd. (TSX: SFC) is a leading financial services provider in the Caribbean, with over 180 years of history, and has a growing presence as a provider of life insurance products in the United States. Sagicor offers a wide range of products and services, including life, health, and general insurance, banking, pensions, annuities, and real estate. Sagicor’s registered office is located at Clarendon House, 2 Church Street, Hamilton, HM 11, Bermuda, with its principal office located at Cecil F De Caires Building, Wildey, St. Michael, Barbados. Additional information about Sagicor can be obtained by visiting www.sagicor.com

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ibex Names Nicola James as Vice President of Operations in Jamaica

BPO Veteran Bolsters Leadership Team to Help Drive Growth in the Region

ibex Names Nicola James as Vice President of Operations in Jamaica
Nicola James VP of Operations, ibex Jamaica press release graphic

CARIBPR WIRE, KINGSTON, Jamaica, Aug. 16, 2023: ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Nicola James has been appointed Vice President, Operations, of ibex in Jamaica.

As a highly accomplished and versatile BPO leader, Nicola brings to ibex Jamaica a proven track record of delivering exceptional results in management and customer service across diverse industries and multiple geographies. With over 18 years in the BPO sector, she has amassed a wealth of experience and expertise in driving operational excellence and exceeding client objectives. She will report directly to Tamara Ricketts-Brown, Senior Vice President, Jamaica Country Manager at ibex.

“We are pleased to have Nicola as part of ibex Jamaica,” said Ricketts-Brown. “Throughout her career, she has demonstrated a strong commitment to leadership, fostering a culture of innovation, and adapting quickly to dynamic business environments. Her ability to motivate and inspire teams, leading them to achieve outstanding outcomes will make her a valuable addition to our organization.”

Prior to joining ibex, James was Director of Operations at Itel, and before that, a Senior Account Manager with Sutherland Global Services. Previously, James was an SBU manager at ACS, a Xerox company. James received her tertiary level qualifications from Montego Bay Community College and the University of Technology.

“I am delighted to be part of the ibex team and drive operations as we grow in Jamaica,” said James. “ibex is known for creating an employee experience that in turn enables many of the world’s leading brands to provide the best experience for their customers. I’m excited to take on this new opportunity and aim to deliver excellence in all that I do at ibex.”

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

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ibex nombra a Nicola James vicepresidenta de operaciones en Jamaica

Líder experimentada de BPO fortalece el equipo de liderazgo para ayudar a impulsar el crecimiento en la región

CARIBPR WIRE, KINGSTON, Jamaica, Aug. 16, 2023:  – ibex (NASDAQ: IBEX), un proveedor líder mundial de outsourcing de procesos empresariales (BPO) y soluciones de tecnología de participación del cliente, anunció hoy que Nicola James fue nombrada vicepresidenta de operaciones de ibex en Jamaica.

Como líder de BPO altamente competente y versátil, Nicola trae a ibex Jamaica una trayectoria comprobada en obtener resultados excepcionales en gestión y servicio al cliente en diversos sectores y varias regiones geográficas. Con más de 18 años en el sector de BPO, Nicola acumuló una vasta experiencia y conocimientos para impulsar la excelencia operativa y superar los objetivos del cliente. Se reportará directamente a Tamara Ricketts-Brown, vicepresidenta sénior, gerente de país de Jamaica en ibex.

“Nos complace tener a Nicola como parte de ibex Jamaica”, dijo Ricketts-Brown. “Durante su carrera, demostró un fuerte compromiso con el liderazgo, fomentando una cultura de innovación y adaptándose rápidamente a entornos empresariales dinámicos. Su capacidad para motivar e inspirar a los equipos, llevándolos a lograr resultados sobresalientes, la convertirá en una valiosa adición para nuestra organización”.

Anteriormente de unirse a ibex, Nicola fue directora de operaciones en Itel y, antes de eso, gerente sénior de cuentas en Sutherland Global Services. Anteriormente, Nicola fue gerente de SBU en ACS, una empresa de Xerox. Nicola obtuvo sus calificaciones de nivel terciario de Montego Bay Community College y University of Technology.

“Estoy muy contenga de ser parte del equipo de ibex e impulsar las operaciones mientras crecemos en Jamaica”, dijo Nicola James. “ibex es conocida por crear una experiencia para los empleados que a su vez permite a muchas de las marcas líderes mundiales ofrecer la mejor experiencia a sus clientes. Estoy muy entusiasmada de emprender esta nueva oportunidad y aspiro ofrecer excelencia en todo lo que hago en ibex”.

Acerca de ibex
ibex ofrece servicios de outsourcing de procesos empresariales (BPO) innovadores, marketing digital inteligente, tecnología de adquisición en línea y soluciones de participación del cliente de extremo a extremo para ayudar a las empresas en la adquisición, participación y retención de clientes valiosos. Hoy, ibex opera un modelo de centro de entrega de experiencia del cliente (CX) global que consiste en 31 instalaciones de operaciones en todo el mundo, al mismo tiempo que implementa tecnología de última generación para promover experiencias superiores para el cliente para muchas de las empresas líderes mundiales en los sectores minorista, comercio electrónico, atención médica, tecnología financiera (fintech), servicios públicos y logística.

ibex aprovecha su diverso equipo global de más de 30.000 empleados junto con tecnología líder en el sector, incluyendo su plataforma Wave X, para la gestión de cerca de 200 millones de interacciones críticas con clientes, añadiendo más de $2.2 mil millones en ingresos vitalicios de clientes cada año e impulsando una experiencia de cliente verdaderamente diferenciada. Para más información, visite nuestro sitio web ibex.co y conéctese con nosotros en LinkedIn.

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