CaribPR Wire

CARIBPR WIRE, FORT LAUDERDALE, FL, Tues. December 2, 2025: Caribbean-born entrepreneur and media executive Felicia J. Persaud has achieved a groundbreaking milestone for the region and its global diaspora with the creation and soft launch of the world’s first AI-powered debt capital platform, designed to connect institutional investors, lenders, investment agencies, and qualified borrowers across multiple continents.

AI Capital Exchange, the world’s first AI-powered debt lending platform connecting institutional investors, lenders, agencies and borrowers globally.

The platform – AI Capital Exchange - was conceptualized, built, and developed entirely by Persaud over four months, using artificial intelligence to power a first-of-its-kind cross-border capital-matching system. In a global financing environment where emerging markets, including the Caribbean, often struggle to access affordable debt capital, the platform aims to level the playing field for entrepreneurs and governments alike.

“AI Capital Exchange is proof that we can build solutions that reshape the global financial landscape – starting from our community,” said Persaud.

The platform pre-qualifies borrowers and matches them with lenders for:
• Commercial real estate
• Renewable energy
• Equipment financing
• Business expansion
• Tech financing
• Government-linked projects
• Infrastructure capital

Investors and lenders gain access to AI-organized, pre-screened deal flow, while investment agencies can showcase national investment programs to attract new foreign capital. What makes the achievement unprecedented is not only the technology — but the builder behind it.

Persaud, a Caribbean immigrant with no formal tech background, developed the entire platform herself using artificial intelligence, strategic automation, and unrelenting determination.

“This platform was built in silence – through long nights and hundreds of hours of work,” Persaud said. “It is a testament to what immigrants, women, and non-tech founders can create when given the tools and the opportunity.”

AI Capital Exchange has also been formally submitted to the India AI Global Impact Challenge 2026, signaling its potential as a global-impact innovation.

AI Capital Exchange is also inviting interest from strategic investors and capital partners seeking to support the platform’s early expansion.
Connect via the investor portal: https://www.investcaribbeannow.com/ai-capital-exchange/investors

About Felicia J. Persaud
Felicia J. Persaud is the founder of ICN Group, the parent company of Invest Caribbean, CaribPR Wire, Hard Beat Communications, and the News Americas News Network. A Guyana-born, US-based Caribbean immigrant journalist turned media and investment entrepreneur, Persaud is widely recognized for her pioneering contributions to Caribbean diaspora media, her advocacy for the creation of a U.S. Census category for Caribbean nationals, her longstanding immigration reform work, and her commitment to driving investment and economic empowerment across the Caribbean region.

Growth as a Service Unites With iQor’s Global Scale and Voice-of-the-Customer Intelligence to Deliver Full-Lifecycle Customer Experience

CARIBPR WIRE, FT. LAUDERDALE, Fla. , Aug. 11, 2025: iQor CXBPO™, a global leader in customer experience business process outsourcing (BPO), today announced its acquisition of JumpCrew, a premier provider of outsourced B2B sales and marketing solutions. This strategic move expands iQor’s ability to deliver seamless, tech‑enabled support across the entire customer lifecycle — from acquisition to retention — and reinforces its position as a full-service CX partner for leading brands.

Headquartered in Nashville, Tennessee, JumpCrew delivers Growth as a Service (GaaS) through an integrated stack of lead generation, content creation, RevOps automation, and dedicated sales teams. The company has generated over $1 billion in new revenue for its clients — the fastest-growing and most innovative brands.

“iQor’s CXBPO expertise and JumpCrew’s unique Growth as a Service execution will deliver a seamless end-to-end customer lifecycle service. This powerful combination, leveraging iQor’s global delivery network and next-generation Voice-of-the-Customer insights, will allow our clients to grow, retain, and optimize their business with enhanced efficiency and performance outcomes,” said iQor President and CEO Chris Crowley.

Clients will now benefit from a unified solution that offers:

• Lead generation, pipeline conversion, customer service, and retention
• Integrated CX and sales execution, backed by Insights iQ™ real‑time analytics
• ROI optimization across the customer lifecycle

JumpCrew’s proprietary AdPost platform further enhances iQor’s technology stack and infinityAiQ™ platform, providing businesses with a powerful toolset for managing digital campaigns, tracking performance, and centralizing customer acquisition data.

“Joining iQor unlocks unprecedented scale for JumpCrew’s proven Growth as a Service approach. With a world-class client portfolio, we know what it takes to drive pipeline growth. Backed by iQor’s global infrastructure and CX intelligence, we’ll deepen those relationships, accelerate lead generation, and innovate faster while preserving the agility and client focus that define JumpCrew,” said Robert Henderson, CEO of JumpCrew.

This acquisition continues iQor’s evolution as a digitally enabled CX service provider, combining human problem-solving with AI‑driven insights from millions of service interactions. The combined companies of iQor and JumpCrew will be led by Chris Crowley as President and CEO. JumpCrew will preserve its brand name and entrepreneurial culture under the leadership of Robert Henderson, who will report to Chris Crowley.

About iQor CXBPO™
iQor CXBPO™ is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work^® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.

About JumpCrew
JumpCrew is a Nashville‑based Growth as a Service agency specializing in outsourced B2B sales and marketing. Founded in 2016, JumpCrew helps companies generate leads, build pipeline, and close more deals through a proven stack of content, automation, and dedicated sales teams. Learn more at www.JumpCrew.com.

iQor CXBPO™ adquiere JumpCrew para expandir sus capacidades de CXBPO de extremo a extremo

El modelo Crecimiento como Servicio se integra con la escala global de iQor y su inteligencia de voz del cliente para ofrecer una experiencia integral a lo largo de todo el ciclo de vida del cliente

CARIBPR WIRE, FT. LAUDERDALE, Florida, Aug. 11, 2025: iQor CXBPO™, un líder mundial en externalización de procesos de negocios (BPO) de experiencia del cliente (CX), anunció hoy la adquisición de JumpCrew, un proveedor líder de soluciones de ventas y marketing B2B externalizadas. Esta medida estratégica amplía la capacidad de iQor para ofrecer soporte continuo ‑ y habilitado por tecnología para todo el ciclo de vida del cliente, desde la adquisición hasta la retención, y refuerza su posición como socio de CX de servicio completo para marcas líderes.

Con sede en Nashville, Tennessee, JumpCrew ofrece Crecimiento como un Servicio (GaaS) a través de una combinación integrada de generación de prospectos, creación de contenido, automatización de RevOps y equipos de ventas dedicados. La empresa ha generado más de $ 1,000 millones en nuevos ingresos para sus clientes, las marcas de más rápido crecimiento y más innovadoras.

“La experiencia de iQor en CXBPO y la ejecución única de JumpCrew en Crecimiento como Servicio ofrecerán servicio de extremo a extremo y continuo a lo largo de todo el ciclo de vida del cliente. Esta poderosa combinación, que aprovecha la red global de entrega de iQor y las perspectivas de futura generación de voz del cliente, permitirá a nuestros clientes crecer, retener y optimizar su negocio con mayore eficacia y mejores resultados de rendimiento”, dijo el presidente y director ejecutivo de iQor, Chris Crowley.

Los clientes ahora se beneficiarán de una solución unificada que ofrece:

• Generación de prospectos, conversión de canal de ventas (pipeline), servicio al cliente y retención.
• Ejecución integrada de CX y ventas, respaldada por Insights iQ™ con análisis en tiempo real.
• Optimización del ROI en todo el ciclo de vida del cliente

La plataforma AdPost patentada de JumpCrew mejora aún más la pila tecnológica y la plataforma infinityAiQ™ de iQor, proporcionando a las empresas un conjunto de herramientas potente para gestionar campañas digitales, monitorear el rendimiento y centralizar los datos de adquisición de clientes.

“Unirse a iQor desata una escala sin precedentes para el enfoque comprobado de Crecimiento como un Servicio de JumpCrew. Con una cartera de clientes de talla mundial, sabemos lo que se necesita para impulsar el crecimiento del canal de ventas. Con el respaldo de la infraestructura global y la inteligencia de CX de iQor, profundizaremos esas relaciones, aceleraremos la generación de prospectos e innovaremos más rápido, al mismo tiempo que preservaremos la agilidad y el enfoque en el cliente que definen a JumpCrew “, dijo Robert Henderson, director ejecutivo de JumpCrew.

Esta adquisición continúa la evolución de iQor como proveedor de servicios de CX habilitado digitalmente, combinando la resolución humana de problemas con información ‑ impulsada por inteligencia artificial (IA) de millones de interacciones de servicios. Las empresas combinadas de iQor y JumpCrew estarán dirigidas por Chris Crowley como presidente y director ejecutivo. JumpCrew conservará su nombre de marca y su cultura empresarial bajo el liderazgo de Robert Henderson, quien reportará a Chris Crowley.

Acerca de iQor CXBPO™
iQor CXBPO™ es un socio confiable en soluciones inteligentes de experiencia del cliente (CX), ofreciendo resultados excepcionales para las marcas globales. Con 40 000 empleados en 10 países, combinamos 30 años de experiencia en el sector con innovaciones de vanguardia impulsadas por IA para optimizar las interacciones con el cliente en cada etapa. Sus soluciones ágiles y escalables garantizan un compromiso omnicanal transparente, fomentando la lealtad y el éxito empresarial medible. Reconocida como Great Place to Work^® y líder en excelencia en experiencia del cliente (CX), iQor eleva el rendimiento a través de un enfoque centrado en las personas, experiencia operativa y soluciones seguras y habilitadas por la tecnología. Para más información visite, iQor.com.

Acerca de JumpCrew
JumpCrew es una agencia de Crecimiento como un Servicio (GAAS) con sede en Nashville ‑especializada en ventas y marketing B2B subcontratados. Fundada en 2016, JumpCrew ayuda a las empresas a generar prospectos, crear canales de ventas y cerrar más negocios a través de una combinación comprobada de contenido, automatización y equipos de ventas dedicados. Para más información visite, www.JumpCrew.com.

Industry Leader Connects CX Across Customer Lifecycle With Intelligent Operations

CARIBPR WIRE, FORT LAUDERDALE, Fla., March 10, 2025: iQor today introduced the next generation of its brand promise, iQor CXBPO™. The global company is setting a new standard for CX by delivering measurable business outcomes, seamless customer interactions, and operational scalability informed by its advanced data analytics platform. The company is disrupting traditional business process outsourcing by addressing key industry pain points and putting analytics at the center of its operating model.

Citing feedback from customers and prospects, iQor CXBPO™ promises a new approach to BPO partnerships:

• Providing solutions tailored to each client’s unique needs
• Integrating advanced analytics using proprietary data and LLMs to help clients better understand their customers and improve operations
• Guiding clients from today’s baseline to the promise of AI-led service experiences
• Improving service by applying technology and process at scale while lowering costs

“Today’s brands require more than traditional outsourcing—they need a CX partner that delivers measurable business impact,” said Chris Crowley, President and CEO of iQor CXBPO™. “Legacy BPO models lack the flexibility, intelligence, and executional strength required for modern customer engagement. iQor CXBPO™ is changing the game by integrating AI-driven insights, human expertise, and operational excellence to help brands grow revenue, increase customer retention, and optimize efficiency.”

iQor CXBPO™ differentiates itself through its focus on expertise, execution, and technology evolution. This operating model leverages 30 years of experience navigating shifts in customer behavior and advances in technology. iQor CXBPO™ has built expertise across vertical industries and promises customized CX strategies tailored to each client, a key to its 90% customer satisfaction rating and average client tenure of 15 years.

With a commitment to building brand advocates, iQor CXBPO™ applies its proprietary analytics platform to deliver data-driven insights to its workforce and clients. The company’s AI-powered hiring, training, workforce management, and fraud protection enable high-efficiency scaling of operations by 300-500% and a high employee satisfaction rate of 88.8% for an exceptional customer experience.

A culture of continuous innovation fuels iQor CXBPO™’s ability to evolve with customer expectations. The company harnesses the power of AI, automation, and data science to refine customer interactions, improve response times, and enhance service quality. Through technology-driven transformation, iQor CXBPO™ ensures its clients stay ahead of market shifts and customer demands.

iQor CXBPO™ supports more than 200 brands across industries including retail, telecom, financial services, healthcare, and technology. Clients benefit from personalized, data-driven CX powered by AI and automation; seamless omnichannel engagement across voice, chat, email, SMS, and social media; and cost-effective, performance-driven solutions that maximize return on investment while maintaining compliance excellence.

To learn more about iQor CXBPO™, visit www.iqor.com.

About iQor CXBPO™
iQor CXBPO™ is a trusted partner in intelligent customer experience solutions, delivering exceptional results for global brands. With 40,000 employees across 10 countries, we combine 30 years of industry expertise with cutting-edge AI-driven innovations to optimize customer interactions at every stage. Our agile, scalable solutions ensure seamless omnichannel engagement, driving loyalty and measurable business success. Recognized as a Great Place to Work® and a leader in CX excellence, we elevate performance through a people-first approach, operational expertise, and secure, technology-enabled solutions. Learn more at iQor.com.

iQor CXBPO™ redefine la experiencia del cliente

Líder de la industria conecta la experiencia del cliente a través del ciclo de vida con operaciones inteligentes

CARIBPR WIRE, FORT LAUDERDALE, Florida, March 11, 2025: iQor presentó hoy la próxima generación de su promesa de marca, iQor CXBPO™. a empresa global está estableciendo un nuevo estándar para la experiencia del cliente (CX) al entregar resultados empresariales medibles, interacciones transparentes con los clientes y escalabilidad operativa informada por su plataforma avanzada de análisis de datos. La empresa está revolucionando la subcontratación tradicional de procesos empresariales al abordar los puntos problemáticos clave del sector y colocar el análisis en el centro de su modelo operativo.

Citando feedback de clientes y prospectos, iQor CXBPO™ promete un nuevo enfoque para las asociaciones de BPO:

• Ofrecer soluciones específicamente diseñadas para las necesidades únicas de cada cliente
• Integrar análisis avanzado utilizando datos patentados y LLMs (modelos de lenguaje de gran escala) para ayudar a los clientes a comprender mejor a sus consumidores y optimizar las operaciones
• Guiar a los clientes desde la situación actual hasta la promesa de experiencias de servicio impulsadas por IA.
• Mejorar el servicio mediante la aplicación de tecnología y procesos a gran escala, al mismo tiempo que se reducen los costos

“Las marcas actuales requieren más que la subcontratación tradicional: necesitan un socio de experiencia del cliente (CX) que ofrezca un impacto empresarial medible”, dijo Chris Crowley, presidente y director ejecutivo de iQor CXBPO™. “Los modelos de BPO tradicionales carecen de la flexibilidad, inteligencia y fuerza de ejecución necesarias para la interacción moderna del cliente. iQor CXBPO™ está cambiando las reglas del juego al integrar perspectivas impulsadas por IA, experiencia humana y excelencia operativa para ayudar a las marcas a aumentar los ingresos, incrementar la retención de clientes y optimizar la eficacia”.

iQor CXBPO™ se diferencia por su enfoque en la experiencia, ejecución y evolución de la tecnología. Este modelo operativo aprovecha 30 años de experiencia adaptándose a los cambios en el comportamiento del cliente y los avances tecnológicos. iQor CXBPO™ ha desarrollado experiencia en industrias verticales y promete estrategias de experiencia del cliente (CX) adaptadas cada cliente, lo que ha sido clave para su calificación de satisfacción del cliente del 90% y un período de permanencia promedio del cliente de 15 años.

Con el compromiso de crear defensores de la marca, iQor CXBPO™ aplica su plataforma de análisis patentada para ofrecer información basada en datos a su fuerza laboral y clientes. La contratación, capacitación, gestión de la fuerza laboral y protección contra el fraude impulsadas por IA de la empresa permiten una escala de operaciones de alta eficacia en un 300-500% y una alta tasa de satisfacción de los empleados del 88.8% para una experiencia del cliente excepcional.

Una cultura de innovación continua alimenta la capacidad de iQor CXBPO™ para evolucionar con las expectativas del cliente. La empresa aprovecha el poder de la IA, automatización y ciencia de datos para refinar las interacciones con los clientes, mejorar los tiempos de respuesta y mejorar la calidad del servicio. A través de la transformación impulsada por la tecnología, iQor CXBPO™ garantiza que sus clientes se mantengan a la vanguardia de los cambios del mercado y las demandas de los clientes.

iQor CXBPO™ apoya a más de 200 marcas en todos los sectores, incluyendo comercio minorista, telecomunicaciones, servicios financieros, atención médica y tecnología. Los clientes se benefician de una experiencia del cliente (CX) personalizada y basada en datos impulsada por IA y automatización; un compromiso omnicanal continuo a través de voz, chat, correo electrónico, SMS y redes sociales; y soluciones rentables y basadas en el rendimiento que maximizan el retorno de la inversión al mismo tiempo que mantienen excelencia en el cumplimiento.

Para más información acerca de iQor CXBPO™, visite www.iqor.com.

Acerca de iQor CXBPO™
iQor CXBPO™ es un socio confiable en soluciones inteligentes de experiencia del cliente (CX), ofreciendo resultados excepcionales para las marcas globales. Con 40 000 empleados en 10 países, combinamos 30 años de experiencia en el sector con innovaciones de vanguardia impulsadas por IA para optimizar las interacciones con el cliente en cada etapa. Nuestras soluciones ágiles y escalables garantizan un compromiso omnicanal transparente, impulsando la lealtad y el éxito empresarial medible. Reconocido como Great Place to Work® y líder en excelencia en experiencia del cliente (CX), elevamos el rendimiento a través de un enfoque centrado en las personas, experiencia operativa y soluciones seguras y habilitadas por la tecnología. Para más información visite, iQor.com.

CARIBPR WIRE, MIAMI, Oct. 22, 2024: Datapro Inc. (Datapro), a leader in financial services technology, is proud to announce a comprehensive brand refresh, marking a new chapter in the company’s evolution. This refresh is accompanied by the launch of a redesigned website, aimed at better serving customers and partners with an enhanced, user-friendly experience.

As Datapro continues to expand and adapt in a rapidly changing industry, the refreshed brand symbolizes the company’s commitment to innovation, agility, and forward-thinking solutions.

“While our company is embracing a more modern and dynamic identity, we remain grounded in the experience and expertise that have been the foundation of our success for more than 45 years,” said Ignacio Blanco, CEO of Datapro. “Our track record of hundreds of successful implementations is a testament to our enduring capability to deliver value to our clients.”

The refreshed brand includes a new logo, color palette, and design elements that are more reflective of Datapro’s innovative spirit and agile approach. The new isotype design was inspired from data and the cell replication process, embodying modularity, agility and flexibility.

“These changes are not just cosmetic; they represent our ongoing transformation into a company that is better equipped to meet the challenges of the future, while still honoring the heritage and reliability our clients have come to trust,” said Blanco.

In tandem with Datapro’s brand refresh, the company has also launched a new website at www.datapromiami.com . The redesigned site offers an improved user experience, with intuitive navigation, mobile optimization, and enhanced content that better reflects the company’s expanded capabilities and breadth of services. The new design enables visitors to more easily access resources, case studies, and insights, to help them make informed decisions in today’s fast-paced business environment.

“Today’s announcement is more than just a visual update—it’s a statement of our commitment to driving innovation and excellence in everything we do,” said Blanco. “Our refreshed brand and new website are designed to better reflect who we are today: a modern, agile, and innovative company with a strong legacy of successful implementations. We’re excited to continue our journey with a renewed focus on providing exceptional value to our clients.”

Datapro invites clients, partners, and the community to explore the new website and experience the refreshed brand that underscores its dedication to pushing the boundaries of what’s possible.

About Datapro

Datapro is a leader in core banking and digital banking technology, with more than 100 customers in over 20 countries. Our vision is to be recognized as the architects of the banking evolution towards a digital world. We have been helping financial institutions across Latin America, the Caribbean, the US and the EU for the past 45 years to modernize their infrastructure and to deliver innovative digital solutions to their customers. In 2021, Datapro was acquired by Vencora, which is part of Constellation Software Inc. (CSU – TSE).

www.datapromiami.com

Datapro Inc. presenta una actualización de marca y lanza un nuevo sitio web para reflejar el compromiso con la innovación y la agilidad

CARIBPR WIRE, MIAMI, Oct. 22, 2024:  Datapro Inc. (Datapro), líder en tecnología de servicios financieros, se enorgullece de anunciar una actualización integral de la marca, que marca un nuevo capítulo en la evolución de la empresa. Esta actualización va acompañada del lanzamiento de un sitio web rediseñado, destinado a brindar un mejor servicio a los clientes y socios con una experiencia mejorada y fácil de usar.

A medida que Datapro continúa expandiéndose y adaptándose a una industria que cambia rápidamente, la marca renovada simboliza el compromiso de la empresa con la innovación, la agilidad y las soluciones con visión de futuro.

“Si bien nuestra empresa está adoptando una identidad más moderna y dinámica, seguimos cimentados en la experiencia y los conocimientos que han sido la base de nuestro éxito durante más de 45 años”, dijo Ignacio Blanco, CEO de Datapro. “Nuestro historial de cientos de implementaciones exitosas es un testimonio de nuestra capacidad duradera para ofrecer valor a nuestros clientes”.

La marca renovada incluye un nuevo logotipo, paleta de colores y elementos de diseño que reflejan mejor el espíritu innovador y el enfoque ágil de Datapro. El nuevo diseño de isotipo se inspiró en los datos y el proceso de replicación celular, e incorpora modularidad, agilidad y flexibilidad.

“Estos cambios no son sólo cosméticos; representan nuestra transformación continua hacia una empresa mejor equipada para enfrentar los desafíos del futuro, al mismo tiempo que honran la experiencia y la confiabilidad que nuestros clientes han experimentado durante todos estos años”, dijo Blanco.

Junto con la actualización de la marca Datapro, la compañía también lanzó un nuevo sitio web en www.datapromiami.com . El sitio rediseñado ofrece una experiencia de usuario mejorada, con navegación intuitiva, optimización móvil y contenido mejorado que refleja mejor las capacidades ampliadas y la amplitud de servicios de la empresa. El nuevo diseño permite a los visitantes acceder más fácilmente a recursos, estudios de casos y conocimientos para ayudarles a tomar decisiones informadas en el acelerado entorno empresarial actual.

“El anuncio de hoy es más que una simple actualización visual: es una declaración de nuestro compromiso de impulsar la innovación y la excelencia en todo lo que hacemos”, dijo Blanco. “Nuestra marca renovada y nuestro nuevo sitio web están diseñados para reflejar mejor quiénes somos hoy: una empresa moderna, ágil e innovadora con un sólido legado de implementaciones exitosas. Estamos entusiasmados de continuar nuestro viaje con un enfoque renovado en brindar un valor excepcional a nuestros clientes.”

Datapro invita a los clientes, socios y la comunidad a explorar el nuevo sitio web y experimentar la marca renovada que subraya la dedicación de la empresa a superar los límites de lo que es posible.

Acerca de Datapro

Datapro es líder en tecnología de banca central y banca digital, con más de 100 clientes en más de 20 países. Nuestra visión es ser reconocidos como los arquitectos de la evolución bancaria hacia un mundo digital. Hemos ayudado a instituciones financieras de América Latina, el Caribe, EE. UU. y la UE durante los últimos 45 años a modernizar su infraestructura y ofrecer soluciones digitales innovadoras a sus clientes. En 2021, Datapro fue adquirida por Vencora, que forma parte de Constellation Software Inc. (CSU – TSE).

www.datapromiami.com

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HERNDON, Va., March 5, 2024 /PRNewswire-HISPANIC PR WIRE/ — Metron Aviation, a global leader in software solutions for Air Traffic Management (ATM) and Air Traffic Flow Management (ATFM) systems, will exhibit at the Airspace World 2024 show in Geneva, Switzerland.

On Wednesday March 20, 2024, during Airspace World 2024 Metron Aviation will present a panel on - Enhanced ATM Capability Through System-to-System Integration. This panel of industry experts representing different aspects of ATM will gather to discuss the benefits and capability extension that can be realized through greater system integration.

Metron Aviation is honored and excited to present this outstanding group of industry experts:

• Brett Fujisaki, Vice President Sales & Business Development – Metron Aviation
• Juan M. Gomez, CEO – Synaptic Aviation
• Fredrik Lindblom, Vice President, Head of Saab Thailand & Sales Director Region Asia – Saab Group
• Adam Stark, Senior Product Manager, Solutions Specialist – SITA
• Christopher Devlin, Director of Product Management – Aireon
• Moderator: Javier Alejandro Vanegas, Region Director Latin America & Caribbean Affairs – CANSO

During the tradeshow, between March 19-21, 2024, Metron Aviation invites attendees to visit Stand #J08 in Geneva to learn more about their ATM and ATFM solutions and options for onsite deployment or cloud solution delivery models.

In addition, Metron Aviation will showcase its Harmony System and Post-Operations Evaluation Tool for its primary stakeholders — airlines, airports, and air navigation service providers. Metron Aviation’s smart software enables its users to better manage the efficient use of their airspace and airport capacities while also meeting their environmental goals and mitigating impact on our ecosystem.

About Metron Aviation
Metron Aviation is a global leader in aviation software development for air navigation service providers, airlines, airports, and the U.S. Federal government. Our technical software is implemented via onsite deployment or cloud solutions in support of our primary focus — to be the global brand that delivers excellent services in the aviation industry and inspires customers through an exceptional experience.

For details, visit www.metronaviation.com

Photo - https://mma.prnewswire.com/media/2264036/Metron_Aviation_Logo.jpg

CARICOM IMPACS will use Windward’s Predictive Intelligence platform to identify illicit maritime trade in the region

LONDON, March 3, 2021 /PRNewswire/ – Windward, the Predictive Intelligence company applying AI to transform global maritime trade, announced today that it has partnered with The Caribbean Community Implementation Agency for Crime and Security (CARICOM IMPACS), an organization of fifteen Member States and five Associate Members in the Caribbean as well as CARICOM’s Regional Security System (RSS), a treaty organization comprising of Barbados and other countries in the Eastern Caribbean. Windward’s AI-powered maritime intelligence platform will empower CARICOM IMPACS and RSS to support CARICOM Member States in their fight against drug trafficking and illegal activities in the Caribbean’s exclusive economic zones.

As the entryway to the Gulf of Mexico, the Caribbean Sea is a main stop-over in the trade route from South to North America and illicit activities such as drug trafficking and other types of smuggling are becoming increasingly commonplace, especially in light of recent sanctions placed on Venezuela. Despite a decrease in general maritime activity in the region during the COVID-19 pandemic, there has been an increase in illicit maritime activities in the Caribbean in recent months. Windward’s platform will support CARICOM Countries, through CARICOM IMPACS and RSS, in their fight against illicit activities by providing a real-time view of the maritime ecosystem and offering AI-powered risk assessments of vessels, companies, shipowners, and all other stakeholders in the maritime domain.

“Windward’s solution is key in our fight against illegal activities,” said Lieutenant Colonel Michael Jones, Executive Director (Ag) of CARICOM. “As illegal shipping methods are becoming more advanced, we turned to Windward’s industry-leading Maritime AI solution to assist in detecting these activities and flagging vessels that are suspicious, enabling us to assist CARICOM Member States to crack down on illicit trade, minimize and/or prevent illegal fishing, and surveil the maritime domain, beyond AIS monitoring.”

Windward’s Maritime AI is powered by hundreds of behavioral analytics models and over 10 billion data points, giving authorities the power to make smarter decisions, faster. Relying on thousands of case studies and a vast array of parameters including vessel routes, Dark Activities, and unusual changes in course, Windward’s platform analyzes existing behaviors to predict in real-time which entities are likely to be involved in illicit activities. Windward’s solution is the new global standard in maritime control, enabling government bodies to protect their borders, national interests, and citizens. The partnership with CARICOM IMPACS and RSS comes on the heels of Windward’s announcements of a partnership with the EU’s Maritime Analysis and Operations Centre-Narcotics (MAOC-(N)) in October 2020 and the European Border and Coast Guard Agency, Frontex in January 2021.

“We are thrilled that CARICOM has chosen Windward to help protect its territorial waters throughout the Caribbean,” said Ami Daniel, CEO and Co-Founder of Windward. “The Caribbean Sea is a major point in the trade route of illegal substances leaving South America and of sanctioned oil leaving Venezuela. Using Windward’s Maritime AI technology and real-time insights, CARICOM is strengthening its defenses against these activities and enhancing the transparency needed into the global maritime domain to protect its borders.”

About Windward

Windward is the leading Predictive Intelligence company fusing AI and big data to digitalize the global maritime industry, enabling organizations to achieve business and operational readiness. Windward’s AI-powered solution allows stakeholders including banks, commodity traders, insurers, and major energy and shipping companies to make real time, predictive intelligence-driven decisions, providing a 360° view of the maritime ecosystem and its broader impact on safety, security, finance, and business. For more information visit: https://wnwd.com/.

About CARICOM

The Caribbean Community (CARICOM) Implementation Agency for Crime and Security (IMPACS) was established by the Twenty Seventh Meeting of the Conference of Heads of Government in July 2006, in Bird Rock, St Kitts and Nevis, as the implementation arm of a new Regional Architecture to manage CARICOM’s action agenda on crime and security.

At this Meeting, the Heads of Government signed an Inter-Governmental Agreement establishing the Agency as a legal entity, with direct responsibility for research, monitoring and evaluation, analysis and preparation of background documents and reports, as well as project development and implementation of the regional Crime and Security agenda.

TORONTO, Feb. 9, 2021 /PRNewswire-HISPANIC PR WIRE/ — Claudette McGowan launches C Suite, a new cyber security program and podcast designed to elevate cyber literacy and digital awareness for everyday people.

On February 4th, McGowan aired her first episode of the C Suite podcast, landing one of the top spots in the Canadian Technology category.

The first episode featured Kevin Mandia, CEO of FireEye. He shared his account of what happened in December 2020, when FireEye discovered a significant cyber breach within their network.

Listen to Episode 1 of C Suite on Spotify and Apple Podcasts.

The need to enhance personal cyber literacy has never been greater.

“As we continue to increase the time we spend online, consumers have an opportunity to learn more about cybersecurity best practices, so they can continue to use new and existing digital platforms with confidence,” says TD’s Claudette McGowan, Global Executive Officer, Protect Fusion and Cyber Experience.

In addition to being a Cyber Security executive, McGowan serves as Chair of Canada’s CILAR (Coalition of Innovation Leaders Against Racism). Together, with innovation colleagues like Yung Wu, CEO MaRS Discovery District she is launching new cyber learning programs and job opportunities for youth in late 2021.

“As COVID-19 demands new ways of working, cyber attackers have found new targets. The explosion of entry points and the associated rise of cybercrime means it’s critical that we focus our innovation economy on cyber resilience and scaling ventures that will maintain and build our defensive shields against these fast developing threats.” – Yung Wu

Visit GlobalCSuite.org and follow @GlobalCSuite on social media for daily tips, information, upcoming webinars and cyber security jobs opportunities.

About C Suite
C Suite is a global cyber literacy movement created to raise personal cyber awareness. The focus of C Suite is to elevate cyber fluency and digital confidence through events, podcasts, and new learning experiences. This global movement showcases a year-round commitment to creating safer digital environments for all. Through regular reminders, tips, and training, C Suite taps directly into the greatest asset on Earth, people.

About CILAR
The Coalition of Innovation Leaders Against Racism (CILAR) was established to leverage the connections of Black, Indigenous and people of colour to the innovation sector – a critical part of rebuilding and transitioning to the new economy. Composed of senior members of Canada’s tech, innovation and advanced industry sectors, CILAR’s work will be driven by its broad membership. Using the strong institutional influence of its members, as well as a system-focused approach, CILAR aims to have a wide network impact.

KINGSTON, Jamaica, July 24, 2020 /PRNewswire-HISPANIC PR WIRE/ — A recent report from AP News shows that a lot of major non-essential retailers worldwide have been affected by COVID-19. According to Neil Saunders, Managing Director of GlobalData Retail, more than 190,000 stores have temporarily closed, accounting for nearly 50% of U.S. retail square footage. At the same time, Swedish fashion retailer H&M also implied that after temporarily closing 3,441 of its 5,062 stores globally, it may be forced to lay off some employees permanently. How to survive during the pandemic and take effective prevention and control measures after work resumption has become a major consideration for retailers across the globe.

In response to the challenges facing the retail industry, Dahua Technology, a world-leading video-centric smart IoT solution and service provider, has launched a professional Retail Epidemic Safety Protection Solution to help retailers maintain safe operations and improve business efficiency during the pandemic, as well as providing upgraded plans to increase ROI after business resumption.

Featuring thermal body temperature monitoring and customer flow control, the Dahua Retail Epidemic Safety Protection Solution combines two technological advantages enabled by AI to provide double value for retailers, assisting in slowing the spread of the virus while creating a safe in-store shopping experience for customers.

The Dahua thermal body temperature monitoring camera allows highly accurate body temperature monitoring of ±0.3℃ (with blackbody). With built-in AI algorithm, it can simultaneously monitor a group of people from up to 3-meter distance, enabling fast and non-contact access. When installed at the entrances of supermarkets and shopping malls, it can help retailers with preliminary screening of employees and customers with abnormal body temperature. It notifies users to take corresponding measures before the temperatures change significantly, thereby enabling the appropriate protocol and conducting a second verification by medical professionals if necessary.

For retailers who require limited customer flow during the pandemic, the Dahua AI-empowered people counting camera can automatically and accurately calculate the real-time number of people entering the store, avoiding congestion and helping to mitigate the spread of the pandemic. When the number of shoppers exceeds the set value, the device will alarm and will display on the digital signage at the entrance of the store that the number of people inside is full, reminding customers to wait at the door. No extra employees are needed to count customers manually at the door, which can help retailers reduce labor costs and improve their management efficiency.

Excellent authorized store in Jamaica
Beauty Queen Plaza
13 Crane blvd Fairview Shopping Centre Montego Bay
Tel.: 876-631-7317

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SAN JUAN, Puerto Rico and MIAMI, June 18, 2020 /PRNewswire-HISPANIC PR WIRE/ – GM Sectec, a global leader in cybersecurity, and Visa, the world’s leader in digital payments, have announced the development of a virtual initiative – following a series of successful roadshows in Latin America in 2019 – where they will work together, with the objective of evangelizing, educating and guiding companies in the adoption of secure payment technologies and practices, taking into consideration the moment that we are living in worldwide due to the Coronavirus pandemic.

The COVID-19 health crisis is putting the world at risk. The impact on businesses, markets and economies is already beginning to be felt, and in business ecosystems the demand for strong measures to ensure business continuity is fundamental.

At a global level, the changes and challenges that companies have faced include adapting to new tele-working scenarios, unknown until only about three months ago, have created unique opportunities on all ends of the digital divide. For many large corporations, this option has become the norm and many have chosen to adopt it permanently, at least for the rest of 2020.

As a result, the number of people making electronic payments has multiplied, as shown by the recent Visa study which presented that more than 13 million of its cardholders made an e-commerce transaction for the first time in the first quarter of 2020, in key markets in Latin America and the Caribbean. This means that two out of every 10 active e-commerce cardholders are “new to e-commerce,” representing up to 14 percent of all active Visa accounts in key markets during this period.

“Our intention in developing our GM Sectec & Visa ‘PaySec Talks’ on the heels of our successful ‘PaySec Day’ Events throughout Latin America in 2019; is to promote the adoption of secure payment technologies and practices in concert with our Strategic Partner, Visa. Offering organizations and individuals who are working from home, the opportunity to learn about the tools, tactics and procedures they have available today to prevent multi-vector fraud and identity theft is a critical objective for all of us here at GM Sectec.” said Héctor Guillermo Martínez, President of GM Sectec.

Through the “PaySec Talks”, which will be held throughout July, in three sessions – English, Spanish and Portuguese – GM Sectec and Visa will be sharing better strategies and practices on how to maintain the security of their customers’ information and data when conducting electronic transactions.

“We have seen a pivotal change in consumer shopping behaviors as a result of the pandemic, which has rapidly reinforced the multiple benefits of e-commerce and contactless payments, as consumers prioritize health, safety and hygiene both at home and when out shopping,” said Eduardo Perez, Chief Risk Officer for Visa Latina America and the Caribbean.  ”Now is the time for issuers, acquirers and businesses to invest in quickly implementing payment services that consumers will increasingly demand during and as we overcome this situation.”

for this reason, we want through the PaySec Talks, to educate companies in Latin America, where e-commerce is a growing alternative, to ensure the safety of their customers and their business.”

The “PaySec Talks” will be held on July 2nd, 16th and 30th, to participate you just have to register through the following link: https://events.gmsectec.com/visagmsectec

About GM Sectec

GM Sectec offers innovative solutions and services in cybersecurity, governance, and compliance focused on managing digital risk. Its solutions are designed to detect advanced attacks and respond to them effectively, reducing business risk, fraud, and cybercrime. Founded in 1970 as General Computer Corporation and later as GM Group in the 1990s, GM Sectec has an extensive track record and experience in the management of policies and integrated processes of technologies and standards for data protection in payment system risk.  Its commitment to the principles of simplicity, innovation and customer success has made them the leading and fastest growing provider of security and technology in Latin America and the Caribbean. GM Sectec has been selected as one of the “Hot 150 Cybersecurity Companies to watch in 2020″ by Cybercrime Magazine. To learn more about GM Security Technologies, visit our website: www.gmsectec.com

About Visa Inc.

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of digital commerce on any device for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit  About Visa, visa.com/blog and  @VisaNews.

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