Posts Tagged ‘#jamaicanews’

ibex Cares: Jamaica Team Raises $1 million JMD to Help Coworker

CaribPR Wire, PORTMORE, Jamaica, April 27, 2022: ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its team in Jamaica raised $1 million JMD to help pay for new prosthetic legs for teammate Charmonique Willis. Willis lost her legs when she was two years old and needs new prosthetics.

“I would like to thank ibex and all my co-workers for this wonderful gift,” said Willis. “This company treats you like family. I love and appreciate ibex for all they have done.”

In addition to raising funds to help Willis, ibex is committed to the fight against breast cancer and plans to make a donation to the Jamaica Cancer Society later this year. The company also supports local children’s homes across the island and has donated educational tablets to various schools.

“We are all so proud of our team here in Jamaica for their overwhelming compassion and generosity for our dear friend and colleague, Charmonique,” said Jaime Vergara, SVP and Country Manager, ibex. “ibex cares about our people and has a long history of giving to help support the communities where they live and work.”

ibex is the leading BPO in Jamaica with six facilities, including Ocho Rios, Portmore and Kingston, and is growing across multiple vertical markets, such as travel and hospitality, insurance, finance, retail, and others. This growth is helping to further reinforce Jamaica’s position as a global shared services hub that is digitally transforming our clients’ customer experience.

ibex recently celebrated the 5th anniversary of ibex Cares, its philanthropic program that supports local communities where the company operates. This year, the program will be responsible for giving more than $250,000 in donations to local charities and causes.

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/6ea21bb9-516e-4f09-9b21-bd51850514a8

ibex Cares: Equipo de Jamaica recauda $ 1 millón de JMD para ayudar a compañera de trabajo

CaribPR Wire, PORTMORE, Jamaica, April 27, 2022: – ibex (NASDAQ: IBEX), un proveedor líder mundial de externalización de procesos de negocios (BPO) y soluciones de tecnología de participación del cliente, anunció hoy que su equipo en Jamaica recaudó $ 1 millón de dólares jamaiquinos (JMD) para ayudar a pagar las nuevas prótesis de piernas para su compañera de equipo, Charmonique Willis. Charmonique perdió las piernas cuando tenía dos años y necesita nuevas prótesis.

“Me gustaría agradecer a ibex y a todos mis compañeros de trabajo por este maravilloso regalo”, dijo Charmonique. “Esta empresa te trata como familia. Quiero y aprecio a ibex por todo lo que han hecho”.

Además de recaudar fondos para ayudar a Willis, ibex mantiene su compromiso con la lucha contra el cáncer de mama y planea hacer una donación a la Jamaica Cancer Society a finales de este año. La empresa también apoya hogares infantiles locales en toda la isla y donó tabletas educativas a varias escuelas.

“Todos estamos muy orgullosos de nuestro equipo aquí en Jamaica por su abrumadora compasión y generosidad para nuestra querida amiga y colega, Charmonique”, dijo Jaime Vergara, vicepresidente sénior y gerente de país de ibex. “ibex se preocupa por nuestra gente y tiene una larga historia de donaciones para ayudar a apoyar a las comunidades donde viven y trabajan”.

ibex es el BPO líder en Jamaica con seis instalaciones, incluyendo Ocho Ríos, Portmore y Kingston, y está creciendo en varios mercados verticales, como viajes y hospitalidad, seguros, finanzas, minorista y otros. Este crecimiento ayuda a reforzar aún más la posición de Jamaica como un centro global de servicios compartidos que está transformando de forma digital la experiencia de consumo de nuestros clientes.

ibex recientemente celebró el quinto aniversario de ibex Cares, su programa filantrópico que apoya a las comunidades locales donde opera la empresa. Este año, el programa se encargará de entregar más de $ 250,000 en donaciones a organizaciones benéficas y causas locales.

Acerca de ibex
ibex ofrece externalización de procesos de negocios (BPO) innovadores, marketing digital inteligente, tecnología de adquisición en línea y soluciones de participación del cliente de extremo a extremo para ayudar a las empresas en la adquisición, participación y retención de clientes valiosos. Hoy, ibex opera un modelo de centro de entrega de experiencia del cliente (CX) global que consiste de 34 instalaciones de operaciones en todo el mundo, al mismo tiempo que implementa tecnología de última generación para promover experiencias superiores para el cliente para muchas de las empresas líderes mundiales en los sectores minorista, comercio electrónico, atención médica, tecnología financiera (fintech), servicios públicos y logística.

ibex aprovecha su diverso equipo global de más de 30.000 empleados junto con tecnología líder en el sector, incluyendo su plataforma Wave X, para la gestión de cerca de 200 millones de interacciones críticas con clientes, añadiendo más de $2.2 mil millones en ingresos vitalicios de clientes cada año e impulsando una experiencia de cliente verdaderamente diferenciada. Para más información, visite nuestro sitio web ibex.co y comuníquese con nosotros en LinkedIn.

Una foto adjunta a este comunicado de prensa está disponible en https://www.globenewswire.com/NewsRoom/AttachmentNg/6ea21bb9-516e-4f09-9b21-bd51850514a8


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Mastercard And GCS International Strengthen Their Alliance To Build Financial Inclusion In Jamaica

CARIBPR Wire, Kingston, Jamaica, Mon. February 7, 2022: Mastercard and GCS International, a leading regional fintech based in the Dominican Republic, today extended their partnership to develop and deliver digital payments solutions to underserved consumers across the Caribbean. This partnership builds on the collaborative work already underway in the Dominican Republic and expands to include solutions in Jamaica.

The partnership will strengthen the economic growth potential in the Caribbean, providing the underserved population with a simple and secure real-time payment solution. Financial institutions will be provided with a white label mobile wallet solution, including Mastercard prepaid cards for international use, providing end users with innovative and enhanced payment options in line with market trends. The initiative demonstrates how technology can be harnessed to accelerate financial inclusion and give people more control, better banking experiences, and a wider range of payment choices.

During the signing of the agreement, Carlo Enrico, president of Mastercard’s Latin America and Caribbean region, highlighted: “Mastercard is committed to delivering a digital economy that works for all. As the fintech landscape evolves at an unprecedented speed, Mastercard provides the infrastructure and assets to help fintechs grow and attract more people to the digital economy. We look forward to collaborating with the GCS International team through this next stage of growth and provide the solutions that will drive financial inclusion at scale.”

At the same time, Brian Paniagua, CEO of GCS International expressed: “Our company has provided friction-less PFM (personal finance management) tools and solutions to consumers creating value for individuals and their societies in Guatemala and the Dominican Republic, and in the near future, Jamaica. This strategic alliance with Mastercard is a natural evolution in the industry goal towards achieving the financial inclusion of more countries in the Caribbean and capitalizes on GCS’ proven track record ability to apply leading technology to the financial industry in benefit of those who need it most. We look forward to expand this alliance in a near future to other countries in Central America as well.”

GCS International is a leading fintech in the Dominican Republic specialized in cutting-edge technology within the payments industry, focused on the development of mobile solutions key to people’s needs such as transfers between accounts, payment of basic services, loan payments, among others.

Mastercard will continue to advance equitable and sustainable economic growth and financial inclusion around the world through a broad range of efforts. Last year, the company announced the expansion of its worldwide commitment to financial inclusion by pledging to bring a total of 1 billion people and 50 million micro and small businesses into the digital economy by 2025.

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About Mastercard (NYSE:MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. www.mastercard.com.

About GCS International

GCS International is a FinTech committed to promoting digital transformation in Latin America and the adoption of new alternative channels, promoting greater access to financial services through innovative digital technologies. They believe in generating a positive social impact that meets high social, environmental and community standards by providing new platforms for inclusion and prosperity.

www.gcs-international.com

EDITOR’S NOTE: ACCESS PHOTO FOR USE WITH THIS ARTICLE HERE

CAPTION: L – r: Brian Paniagua, CEO of GCS International; Carlo Enrico, president of Mastercard for Latin America and the Caribbean; Marcelo Tangioni, Caribbean Division President, Mastercard.

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APPLETON ESTATE JAMAICA RUM ANNOUNCES THE LAUNCH OF THE RUBY ANNIVERSARY EDITION, COMMEMORATING MASTER BLENDER JOY SPENCE’S FOUR DECADES AT THE DISTILLERY

The Ruby Anniversary Edition is a Luxurious Blend of 5 Exceptionally Rare Jamaica Rums Honoring Master Blender Spence’s 40 Years at Appleton Estate

ST. ELIZABETH, Jamaica, Jan. 11, 2022 /PRNewswire-HISPANIC PR WIRE/ — Appleton Estate, a global leader in premium aged rums, is proud to announce the launch of Ruby AnniversaryEdition, a limited-edition release celebrating Master Blender Joy Spence’s 40 years of craftsmanship with the distillery. Ruby Anniversary Edition is an exclusive release unlike any before it in the brand’s 270-year history: it is a blend of 5 exceptionally rare Jamaica rums, aged for a minimum of 35 tropical years, and including rums as old as 45 years, resulting in a complex sipping rum like no other. With only 500 bottles available, this offer is a luxurious gem for rum lovers, a commemorative release for the first female Master Blender in the spirits industry, and a taste of decades of craftsmanship and dedication.

The Ruby Anniversary Edition is a limited-edition release celebrating Master Blender Joy Spence’s 40 years of craftsmanship with the distillery.

There can be only one woman to hold the title of “First Female Master Blender in the Spirits Industry,” and that woman is Joy Spence. Her trailblazing accomplishment is proof of her pioneering mindset and commitment to excellence in her work. An energetic, unbelievably skilled and deeply passionate force of nature, Joy has worked at Appleton Estate for four decades and proudly served as its Master Blender for nearly a quarter of a century, pouring her vast knowledge and perfectionism into every bottle of Jamaica’s most-celebrated rum. Joy’s unparalleled sensory skills, allowing her to detect the most delicate notes in her rums, are the crowning jewel of her dedication and expertise.

“Forty years ago, I had the opportunity to channel my passion, talent, and knowledge into a role at Appleton Estate,” recalls Spence. “I was honored to join one of the most revered world-class brands, in the place I call home. Forty years later,” Spence continues, “from luxury editions to permanent expressions, I am still immensely proud to continue to innovate and produce luxurious aged rums at the highest quality standards, suited for every occasion. Since 1981, my goal has been to create the world’s most exquisite, refined aged rums and to share them with the world. This special edition marks a milestone for me and was created using some of the finest stock in our over 200,000 barrels.”

Produced at the oldest continuously-operating rum distillery in Jamaica,  Ruby AnniversaryEdition is an exquisite blend of five hand-selected column and pot-still rums, crafted with Jamaican limestone-filtered water, with no added flavours, and aged in Jamaica – a taste of the excellence of the land and its people. Aged a minimum of 35 years, one of the charms of the Ruby Anniversary Edition is rooted in its strict ageing process. Each bottle contains liquid as old as 45 years and as young as 35 – a luxurious time capsule to taste the flavour of decades in the tropics. Due to Jamaica’s climate, Appleton Estate rums age nearly three times more quickly than spirits aged in cooler climates, allowing for richer, fuller flavors to develop in a shorter period of time – meaning that the minimum age of 35 years in the tropical climate of Jamaica is equivalent to over 100 years of ageing in a cooler climate, thanks to the significant loss of liquid by evaporation. “Heaven’s envy” is captured in the very limited quantity of liquid bottled for this release.

A truly unique collector’s item, Ruby Anniversary Edition is a true work of craftsmanship and expertise, an ode to the talent of iconic Master Blender Joy Spence. To mark such an occasion, a ritual must be encouraged for tasting. Best enjoyed neat or in a tulip-shaped Glencairn snifter, nosing the rum will announce the powerful aromas of cinnamon with minty orange bouquet. Next, airing the rum will reveal notes of delicate apple, overlaying rich vanilla, and continue with bursts of warm butterscotch, and rich coffee with toasted oak. Sipping this luxurious rum reveals on the palate with a delicate molasses and spicy honeyed taste. The finish is delicately smooth, with creamy dry oak– a complex sipping rum meant to be enjoyed slowly.

Appleton Estate Ruby AnniversaryEdition is a limited-edition release, with only 500 bottles available at the Joy Spence Appleton Estate Retail Rum Experience in Jamaica and at select premium retailers starting in January 2022.

For more information visit: www.appletonestate.com and www.camparigroup.com.

ABOUT APPLETON ESTATE
Nestled in the heart of Jamaica, in the beautiful, lush Nassau Valley lies the Appleton Estate. For over 265 years, we have been crafting authentic, premium rums using time honored traditions that have been passed down from generation to generation. From cane to cocktail, our critically acclaimed rums are created by the environment, ingredients, and practices that are unique to our Estate. Our terroir, with its ideal climate, fertile soil and topography, the natural spring that supplies our water for fermentation, through to distillation, ageing and blending all combine to produce rums that are delicious and alive, vivid and deep with complex flavors and aromas.

The Appleton Estate rum collection includes the Signature rum, 8 Year Old Reserve rum, 12 Year Old Rare Casks rum, 15 Year Old Black River Casks rum and 21 Year Old Nassau Valley Casks rum.  Showcasing the Estate’s renowned aged rum inventory, limited edition offers, such as: 30 Year Old Jamaica rum and 50 Year Old Jamaican Independence Reserve.  Additionally, in 2017 Appleton Estate introduced Joy Anniversary Blend, a limited-edition 25 Year Old rum, to celebrate Joy Spence’s 20th Anniversary as the first female Master Blender in the spirits industry.

ABOUT THE CAMPARI GROUP
Campari Group is a major player in the global beverage sector, trading in over 190 nations around the world with leading positions in Europe and the Americas. Campari Group was founded in 1860 and today is the sixth-largest player worldwide in the premium spirits industry. Campari Group’s portfolio, with over 50 brands, spans spirits (the core business), wines, and soft drinks. Its internationally-renowned brands include Aperol®, Appleton Estate®, Campari®, SKYY®, Wild Turkey®, and Grand Marnier®. Headquartered in Sesto San Giovanni, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries. Campari Group employs around 4,000 people. The shares of the parent company, Davide Campari-Milano N.V. (Reuters CPRI.MI – Bloomberg CPR IM), have been listed on the Italian Stock Exchange since 2001. For more information: www.camparigroup.com. Please enjoy our brands responsibly.

Please enjoy our brands responsibly.

Appleton Estate Rum

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Caribbean Employment: Jamaican Government Aims to Generate 70,000 Digital Services Jobs by 2025

MINISTER SHAW UNDERSCORES “CRITICAL GOAL” OF SHIFTING THE MAKEUP OF THE WORKFORCE TOWARDS HIGHER-SKILLED JOBS

BRIDGETOWN, Barbados, Nov. 15, 2021 /PRNewswire-HISPANIC PR WIRE/ – The government of Jamaica is undertaking ambitious development of its digital services sector, according to Minister of Industry, Investment and Commerce Audley Shaw, with a view to generate some 70,000 Digital service jobs within the next five years.

Speaking the recent Caribbean Future Summit 2021, Shaw acknowledged that Jamaica has a vastly successful outsourcing sector, but he explained that the nation is seeking to shift some of that success over into its burgeoning digital services sector.

“The outsourcing sector, that is the business process outsourcing sector, directly employs over 44,000 agents and generates revenue estimated at over US$700 million annually,” the minister noted.

“Jamaica’s competitiveness is solidified on the basis that it is the most scalable location in the Caribbean, with a relatively large available labour force and established ecosystem supported by the government and private sector groups.

“We have a multisectoral approach to improving our technological infrastructure. In 2021, the Ministry of Industry, Investment and Commerce outlined the framework for a national five-year global digital services strategy to expand the industry. The strategy is expected to have a significant impact on employment, providing 70,000 jobs by 2025.”

Shaw added, “Investment in the global digital services sector continues to grow with over 70 operators in the market at this time.”

WORKFORCE SHIFT

Minister Shaw noted that the current ratio between business process outsourcing jobs and knowledge process outsourcing jobs is approximately 80/20.

However, he said the government wants to improve that ratio to 60/40, thereby “expanding and making further inroads into higher-technology-oriented jobs in the digital services sector”.

Several training programmes are also in the works, Shaw said, “with a vision to facilitate promotion of the sector and to enable training of thousands of Jamaican in new digital skills of a higher-value skill set”.

“A critical goal is to shift the makeup of the sector towards higher-skilled jobs,” Shaw emphasized.

He added, “This global services digital services sector project, being driven by JAMPRO (Jamaica Promotions Corporation) as the executing agency, is the main driver to upskill Jamaicans in the high-value technical and professional skills needed in digital services.

“…In this way, the government, along with operators and stakeholders in the private sector, are facilitating steps to offer services beyond business processing by building the skills and capabilities of the talent pool and companies who offer services under the global sector services program.”

Browse job opportunities in technology and other areas not only in Jamaica but also throughout the Caribbean at Caribbeanemployment.com

For more news, updates and tips on employment in the region, visit CaribbeanEmployment.com and follow us on social media.

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ibex Takes Firm Hold of BPO Industry Leadership in Jamaica – Opens its Fifth Site in Five Years

Company Leverages Jamaica to Accelerate Technology-Driven Job Growth and Strengthen its Base of Digitally-Enabled Blue Chip and New Economy Clients

New ibex Jamaica Customer Experience Delivery Center
ibex opens its Campus delivery center, its fifth location in Jamaica in five years.

CARIBPR WIRE, WASHINGTON, Aug. 02, 2021: ibex (NASDAQ: IBEX), a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced the opening of its new Campus location in the Sunshine City area of Portmore, Jamaica. The new facility will create 1,300 digitally-enabled jobs, bringing the company’s total employment on the island to more than 6,500 people.

“The tremendous growth being fueled by increased client demand, technology innovation and new wins with Blue Chip and New Economy customers has helped us create more than 1,500 jobs in Jamaica this year alone and placed the island at the center of the BPO 2.0 revolution,” said Jaime Vergara, senior vice president and Jamaica country manager, ibex.

“Not only has our growth accelerated economic development across Jamaica, but we are further positioning the country as a global shared services hub that is digitally transforming our clients’ customer experiences,” Vergara added.

Since opening its first site in 2016, ibex has invested more than $50M USD capital in Jamaica, increased employment from 200 jobs to more than 6,500, and enhanced the overall health and quality of life for its employees by investing more than $40M USD in annual salaries. With the opening of Campus, ibex now has a total of more than 5,000 seats in Jamaica across its five facilities in Ocho Rios, Portmore, and Kingston.   More than 500 of these positions will be utilized to support ibex’s rapid growth in the company’s insurance sector.

ibex is currently hiring both on-site and work-at-home positions with plans for additional growth by the end of 2021, this includes new job creation to address the company’s staff augmentation efforts for IT outsourcing (ITO) services.

The company will leverage its Wave X technology suite to quickly ramp agent proficiency and accelerate its speed-to-green delivery operations. This includes deploying ibex Training Simulator, a virtual solution designed to accelerate agent learning and enhance customer engagement across digital and traditional communication channels. The company will also leverage the ibex [email protected] technology suite to drive cost savings, accelerate productivity and enhance the customer experience (CX) for clients, while providing agents the ability to work at maximum efficiency regardless of location.

About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global contact center of scale consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.

ibex leverages its diverse global team of over 24,000 employees together with industry-leading technology, including its Wave X technology platform, to manage over 100 million critical customer interactions and driving a truly differentiated customer experience.  To learn more, visit our website at ibex.co and connect with us on LinkedInFacebook and Twitter.

A photo accompanying this announcement is available HERE


ibex toma control del liderazgo del sector de externalización de procesos de negocios (BPO) en Jamaica - Abre su quinto sitio en cinco años

La empresa aprovecha su presencia en Jamaica para acelerar el aumento de empleos orientados a la tecnología y fortalecer su base de clientes digitalmente habilitados de Blue Chip y New Economy

CARIBPR WIRE, WASHINGTON, Aug. 02, 2021: – IBEX (NASDAQ: IBEX), un líder mundial en externalización de procesos de negocios (BPO) y soluciones de tecnología de participación del cliente de punto a punto, anunció hoy la apertura de su nuevo campus localizado en el área de Sunshine City de Portmore, Jamaica. La nueva instalación creará 1.300 empleos habilitados digitalmente, sumando el total de empleos de la empresa en la isla a más de 6.500 personas.

“El enorme crecimiento impulsado por el aumento de la demanda de los clientes, innovación tecnológica y nuevos éxitos con los clientes de Blue Chip y New Economy nos ayuda a crear más de 1.500 empleos en Jamaica solo este año y posicionó a la ista en el centro de la revolución de BPO 2.0″, dijo Jaime Vergara, vicepresidente senior y gerente de país de Jamaica, IBEX.

“Nuestro crecimiento además de acelerar el desarrollo económico en toda Jamaica, también posiciona aún más al país como un centro global de servicios compartidos que transforma de forma digital las experiencias de consumo de nuestros clientes”, agregó Vergara.

Desde la apertura de su primer sitio en 2016, ibex invirtió más de $ 50 millones en capital en Jamaica, aumentó el empleo de 200 a más de 6.500 puestos, y mejoró la salud y calidad de vida en general de sus empleados con una inversión de más de $ 40 millones en salarios anuales. Con la apertura del Campus, el IBEX hoy cuenta con un total de más de 5,000 puestos en Jamaica en sus cinco instalaciones en Ocho Ríos, Portmore y Kingston.   Más de 500 de estas posiciones se utilizarán para apoyar el rápido crecimiento de IBEX en el sector de seguros de la empresa.

iBEX actualmente está contratando para posiciones tanto en las instalaciones como para trabajar en el hogar con planes de crecimiento adicional para finales de 2021, esto incluye la creación de nuevos empleos para abordar los esfuerzos de aumento de personal de la empresa para servicios de externalización de TI (ITO).

La empresa aprovechará su conjunto de tecnología Wave X para aumentar rápidamente la capacidad del agente y acelerar sus operaciones de entrega de velocidad verde. Esto incluye la implementación de ibex Training Simulator (simulador de capacitación), una solución virtual diseñada para acelerar el aprendizaje de los agentes y optimizar la participación del cliente a través de canales de comunicación digitales y tradicionales. La empresa además aprovechará el conjunto de tecnología ibex [email protected] para impulsar ahorro de costos, acelerar la productividad y optimizar la experiencia del consumidor (CX) para los clientes, mientras que ofrece a los agentes la capacidad de trabajar con máxima eficacia independientemente de la localización.

Acerca de Ibex
IBEX ofrece externalización de procesos de negocios (BPO) innovadores, marketing digital inteligente, tecnología de adquisición en línea y soluciones de participación del cliente de extremo a extremo para ayudar a las empresas en la adquisición, participación y retención de clientes valiosos. Hoy, ibex opera un centro de contacto global de escala que consiste de 31 instalaciones de operaciones en todo el mundo, al mismo tiempo que implementa tecnología de última generación para impulsar experiencias de clientes superiores para muchas de las empresas líderes mundiales en los sectores minorista, comercio electrónico, atención médica, tecnología financiera (fintech), servicios públicos y logística.

ibex aprovecha su diverso equipo global de más de 24.000 empleados junto con tecnología líder en el sector, incluida su plataforma tecnológica Wave X, para la gestión de más de 100 millones de interacciones decisivas con los clientes e impulsar una experiencia de cliente verdaderamente diferenciada.  Para más información, visite nuestro sitio web ibex.co y conéctese con nosotros en LinkedInFacebookTwitter.

Una foto asociada con este comunicado de prensa está disponible HERE

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Dahua Technology Launches Retail Epidemic Safety Protection Solution To Enhance Store Operation Safety Under COVID-19

KINGSTON, Jamaica, July 24, 2020 /PRNewswire-HISPANIC PR WIRE/ — A recent report from AP News shows that a lot of major non-essential retailers worldwide have been affected by COVID-19. According to Neil Saunders, Managing Director of GlobalData Retail, more than 190,000 stores have temporarily closed, accounting for nearly 50% of U.S. retail square footage. At the same time, Swedish fashion retailer H&M also implied that after temporarily closing 3,441 of its 5,062 stores globally, it may be forced to lay off some employees permanently. How to survive during the pandemic and take effective prevention and control measures after work resumption has become a major consideration for retailers across the globe.

In response to the challenges facing the retail industry, Dahua Technology, a world-leading video-centric smart IoT solution and service provider, has launched a professional Retail Epidemic Safety Protection Solution to help retailers maintain safe operations and improve business efficiency during the pandemic, as well as providing upgraded plans to increase ROI after business resumption.

Featuring thermal body temperature monitoring and customer flow control, the Dahua Retail Epidemic Safety Protection Solution combines two technological advantages enabled by AI to provide double value for retailers, assisting in slowing the spread of the virus while creating a safe in-store shopping experience for customers.

The Dahua thermal body temperature monitoring camera allows highly accurate body temperature monitoring of ±0.3℃ (with blackbody). With built-in AI algorithm, it can simultaneously monitor a group of people from up to 3-meter distance, enabling fast and non-contact access. When installed at the entrances of supermarkets and shopping malls, it can help retailers with preliminary screening of employees and customers with abnormal body temperature. It notifies users to take corresponding measures before the temperatures change significantly, thereby enabling the appropriate protocol and conducting a second verification by medical professionals if necessary.

For retailers who require limited customer flow during the pandemic, the Dahua AI-empowered people counting camera can automatically and accurately calculate the real-time number of people entering the store, avoiding congestion and helping to mitigate the spread of the pandemic. When the number of shoppers exceeds the set value, the device will alarm and will display on the digital signage at the entrance of the store that the number of people inside is full, reminding customers to wait at the door. No extra employees are needed to count customers manually at the door, which can help retailers reduce labor costs and improve their management efficiency.

Excellent authorized store in Jamaica
Beauty Queen Plaza
13 Crane blvd Fairview Shopping Centre Montego Bay
Tel.: 876-631-7317

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Dahua Technology Launches Retail Epidemic Safety Protection Solution To Enhance Store Operation Safety Under COVID-19

KINGSTON, Jamaica, July 21, 2020 /PRNewswire-HISPANIC PR WIRE/ — A recent report from AP News shows that a lot of major non-essential retailers worldwide have been affected by COVID-19. According to Neil Saunders, Managing Director of GlobalData Retail, more than 190,000 stores have temporarily closed, accounting for nearly 50% of U.S. retail square footage. At the same time, Swedish fashion retailer H&M also implied that after temporarily closing 3,441 of its 5,062 stores globally, it may be forced to lay off some employees permanently. How to survive during the pandemic and take effective prevention and control measures after work resumption has become a major consideration for retailers across the globe.

In response to the challenges facing the retail industry, Dahua Technology, a world-leading video-centric smart IoT solution and service provider, has launched a professional Retail Epidemic Safety Protection Solution to help retailers maintain safe operations and improve business efficiency during the pandemic, as well as providing upgraded plans to increase ROI after business resumption.

Featuring thermal body temperature monitoring and customer flow control, the Dahua Retail Epidemic Safety Protection Solution combines two technological advantages enabled by AI to provide double value for retailers, assisting in slowing the spread of the virus while creating a safe in-store shopping experience for customers.

The Dahua thermal body temperature monitoring camera allows highly accurate body temperature monitoring of ±0.3℃ (with blackbody). With built-in AI algorithm, it can simultaneously monitor a group of people from up to 3-meter distance, enabling fast and non-contact access. When installed at the entrances of supermarkets and shopping malls, it can help retailers with preliminary screening of employees and customers with abnormal body temperature. It notifies users to take corresponding measures before the temperatures change significantly, thereby enabling the appropriate protocol and conducting a second verification by medical professionals if necessary.

For retailers who require limited customer flow during the pandemic, the Dahua AI-empowered people counting camera can automatically and accurately calculate the real-time number of people entering the store, avoiding congestion and helping to mitigate the spread of the pandemic. When the number of shoppers exceeds the set value, the device will alarm and will display on the digital signage at the entrance of the store that the number of people inside is full, reminding customers to wait at the door. No extra employees are needed to count customers manually at the door, which can help retailers reduce labor costs and improve their management efficiency.

Excellent authorized store in Jamaica
Beauty Queen Plaza
13 Crane blvd Fairview Shopping Centre Montego Bay
Tel.: 876-631-7317

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